Shift Lead Offshore Job at vestas (Den Helder)

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Senior ROV Pilot Technician

Make your mark as Senior ROV Pilot Technician at Boskalis Subsea Services in Abe...

Location

United Kingdom , Aberdeen

Salary:

Not provided

Boskalis

Expiration Date

Until further notice

Requirements

A minimum of 360 days offshore in the role of ROV Pilot Technician Grade I – CV with work history to date including at least 100 logged piloting hours demonstratable on IMCA ROV Logbook
Multi-discipline Project Experience: piloting observation or work-class ROVs, exposure to consoles, sonar, manipulator arms and common subsea tooling (preferred)
Valid and current IMCA Company Member Competence Certificate or completed and validated IMCA Competence Portfolio supporting completion of all ROV Pilot Technician Grade I (R03) competencies
Technical qualifications: recognized technical qualification in electrical, electronic, mechanical, or hydraulic discipline (e.g. NVQ Level 3, HNC, military trade, or equivalent)
ROV Introductory Training - successful completion of an IMCA-approved ROV Introductory Training course (IMCA R002 compliant), with valid certification
Technical Knowledge and Practical Skills - demonstrated competence in advanced fault finding, manipulator use, ROV piloting, and equipment maintenance across ROV systems
Communication and Leadership - proven ability to supervise and mentor junior team members, lead deck operations, and act as shift lead when required
Offshore availability and resilience - willingness to work rotational offshore shifts in physically demanding conditions
Strong communication - works collaboratively, follows instructions, and contributes to a positive, safety-focused team environment and contributes positively to team dynamics and maintains clear, respectful communication
Problem-solving and initiative - seeks feedback and engages in CPD activities to enhance technical and operational capabilities

Job Responsibility

Execute advanced ROV piloting operations in support of subsea tasks including construction, survey, inspection, intervention, and tooling deployment, ensuring precision, safety, and compliance with procedures
Lead the launch and recovery of ROV systems, coordinating deck crew, verifying safe working practices, and overseeing the use of LARS and TMS systems
Diagnose and resolve faults in ROV systems including electrical, electronic, fibre-optic, hydraulic, and mechanical components, using test equipment, circuit diagrams, and company maintenance procedures
Perform planned and corrective maintenance on ROV systems and sub-systems in accordance with manufacturer specifications and the company’s maintenance management system (MMS)
Monitor and interpret ROV telemetry, sonar, video feeds, sensor data, and vehicle diagnostics during live operations to support safe and accurate task execution
Operate and maintain manipulator systems, ensuring effective use for tasks such as valve operations, tool deployment, cutting, and recovery activities
Assist the ROV Supervisor in shift briefings, toolbox talks, risk assessments, and task planning, acting as operational lead in their absence (typically night shift or task-specific delegation)

What we offer

Contributory pension scheme
private medical insurance
death in service benefit
(online) courses at our Boskalis academy

Fulltime

Manager, Customer Support

As the Manager, Customer Support, you'll lead the leads—managing 3-5 offshore te...

Location

United States

Salary:

118200.00 - 139440.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

5+ years of people management experience with at least 3+ years managing manager-level direct reports (team leads, supervisors, or shift managers) in customer support, service operations, or similar user-facing teams, ideally in a tech-forward or high-growth environment
Experience managing offshore teams in the Philippines or similar Asia-Pacific markets required, including managing teams working US business hours across significant time zones with cultural awareness and strong remote leadership practices
Available for flexible hours including early morning shift coverage, sometimes starting as early as 6am for team meetings, handoffs, and operational support
Proven operator who has owned team performance, designed workflows, and improved processes using data and user feedback
Experienced working with Zendesk for daily operations and using data visualization tools (Sigma, Tableau, or Looker) to monitor performance, analyze trends, and inform decision-making
Strong pattern recognition skills—able to identify recurring operational issues from support data, connect them to broader trends, and translate insights into actionable recommendations for product, marketing, and cross-functional teams
Skilled at guiding teams through significant change—new tools, new processes, new expectations—with clarity, empathy, and structured change management
Experienced at building mechanisms to track KPIs (CSAT, SLAs, productivity, cost per contact), measure user satisfaction, and drive continuous improvement
Clear communicator who provides context, sets expectations, and delivers direct, actionable feedback to managers and team members
Hands-on leader who can flex across levels: coaching individual contributors, developing leads, running daily operations, and contributing to cross-functional strategy

Job Responsibility

Lead and develop a team of 3-5 offshore customer support leads (manager-level reports) who oversee chat and email support operations across distributed teams
Provide early morning shift coverage and leadership presence, ensuring smooth handoffs and operational continuity across time zones
Establish clear expectations, KPIs (e.g., CSAT, first reply and resolution SLAs, productivity), and operating rhythms that improve team performance and user satisfaction
Build and maintain mechanisms that track key metrics, surface issues early, and support continuous improvement across processes and workflows
Identify patterns from day-to-day operations and user feedback, translating them into insights and recommendations for product, marketing, supply chain, and operations teams
Guide the thoughtful adoption of AI and automation, including creation and maintenance of knowledge systems and SOPs for both human agents and AI copilots
Partner with Product, Engineering, and Operations to escalate issues, share insights, and ensure support feedback shapes product and experience improvements
Own capacity planning, scheduling, and resource allocation to ensure coverage and performance during periods of rapid growth
Coach and develop support specialists and leads, creating accountability systems and growth paths that raise overall team capability
Champion the voice of the customer by surfacing trends, insights, and actionable feedback that inform product and business decisions

What we offer

Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Fulltime

DevOps Engineer

This role supports business-as-usual operations and ensures disaster recovery re...

Location

Salary:

Not provided

Coherent Solutions

Expiration Date

Until further notice

Requirements

5+ years of hands-on experience in DevOps, with emphasis on Azure DevOps and secure cloud infrastructure
Strong background in scripting (PowerShell, Azure CLI), containerization (Docker, Kubernetes), and CI/CD
Deep familiarity with Microsoft Azure ecosystem including networking, Key Vault, and SQL DB administration
Experience implementing DevSecOps pipelines with static code and composition analysis tools
Proven ability to troubleshoot complex systems and work with vendors on incident resolution
Strong communication skills, documentation discipline, and mentoring ability
English proficiency at B2 level or higher

Job Responsibility

Lead DevOps practices, standards, and procedures across onshore and offshore shifts
Manage Git version control, branching strategies, and pipeline design best practices
Oversee release management including gated deployments and blue-green/canary strategies
Integrate DevSecOps tools such as SonarQube and Prisma Cloud for static code and software composition analysis
Perform Azure administration, including scripting (Azure CLI & PowerShell), monitoring, networking, and Key Vault configuration
Build and maintain Azure DevOps pipelines (YAML/classic), containerization using Docker, Kubernetes clusters, and Helm charts
Implement Infrastructure as Code using Terraform
Manage Azure DevOps Project (Boards, Repos, Pipelines, Artifacts) and ensure secure service connections and retention policies
Support agile practices using Azure Boards (sprint planning, backlog management)
Ensure compliance with RBAC policies, audit controls, and security integrations

What we offer

Technical and non-technical training for professional and personal growth
Internal conferences and meetups to learn from industry experts
Support and mentorship from an experienced employee to help you professional grow and development
Internal startup incubator
Health insurance
English courses
Sports activities to promote a healthy lifestyle
Flexible work options, including remote and hybrid opportunities
Referral program for bringing in new talent
Work anniversary program and additional vacation days

Director, NSA IDR & State Compliance Operations

The Director of Compliance Operations is a key enterprise leader responsible for...

Location

United States , Atlanta; Plano; Boston; St. Petersburg; St. Louis

Salary:

169000.00 - 213750.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Health Administration, Compliance, or related field
advanced degree preferred
12+ years of experience in healthcare operations, regulatory compliance, managed care, claims, or arbitration programs
Deep expertise in the No Surprises Act, Federal IDR, and State Arbitration regulations and workflows
Proven leadership experience managing large, multi-site (onshore and offshore) operational teams
Demonstrated ability to connect operational performance to financial outcomes, including interpreting data, forecasting, and presenting findings to executives
Strong analytical, strategic thinking, and problem-solving abilities
Exceptional communication skills with experience engaging executive-level clients and partners
Experience with payers, TPAs, providers, regulators, or dispute resolution entities preferred
Background in arbitration case management or financial modeling preferred

Job Responsibility

Oversee end-to-end compliance operations for NSA related IDR, and State Arbitration, ensuring adherence to all federal and state requirements
Monitor CMS rulemaking and state-level updates to proactively adjust operational processes and internal controls
Partner with Legal, Compliance, and Product teams to interpret regulations and translate them into scalable workflows and documentation
Ensure audit-readiness, risk mitigation, accurate reporting, and regulatory transparency
Develop and execute a comprehensive strategy that aligns operational performance, compliance requirements, and downstream financial impact
Analyze and translate operational performance (win rates, processing times, arbitration outcomes, submission quality, error rates) into clear financial outcomes, including revenue impact, cost implications, and profitability
Provide forward-looking financial insights and modeling based on operational trends, regulatory changes, and volume shifts
Lead day-to-day operations across high-volume compliance workflows, optimizing for efficiency, accuracy, and financial outcomes
Identify automation opportunities, technology enhancements, and process redesign to improve quality and reduce cost
Implement KPIs, SLAs, dashboards, and operational scorecards that tie performance outcomes directly to financial results

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Senior SAP Consultant

We are seeking a Senior SAP Consultant with 6-10 years of experience in SAP BODS...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

6-10 years of experience in SAP BODS
Work Closely with Business to identify data sources from legacy system
Map SAP fields with Legacy System Source Fields
Data Extraction, Data Transformation, Data Construction and Data Load using SAP Business Objects Data Services
Designing complex SAP Data Services job flows to extract from/load to SAP systems and other DB’s
Should have Knowledge/experience on RDM/RDS (Rapid Data Migration)
Create Load Programs in BODS to load different data objects
Knowledge on webservices and real time jobs
Experience working with IDocs, BAPIs and RFC’s
Experience with DI transforms such as Query, Validation, Case transforms as well as DQ transforms such as Match, Associate & Data Cleanse and other transforms

Senior Program Manager (GCC Culture and Change Management)

The Senior Program Manager for GCC Culture and Change Management leads the peopl...

Location

United States , Johnston; Iselin; Phoenix; Westwood; Plano; Medford; Pittsburgh; Franklin; Cleveland; Chicago

Salary:

175000.00 - 230000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

10 or more years of experience in a project or program driven environment
7 to 10 years of senior program management experience leading complex, enterprise initiatives
3 or more years of experience supporting India based Global Capability Centers, captive centers, or offshore delivery models
Demonstrated success leading enterprise change, culture, or organizational readiness initiatives
Deep expertise in change management methodologies and organizational readiness practices
Proven experience driving adoption of new operating models, roles, and ways of working
Strong background in cultural integration across globally distributed teams
Experience enabling leaders and managers through periods of organizational change
Proven ability to manage multiple, concurrent workstreams with senior stakeholder engagement
Experience partnering with executive leaders, HR, and communications teams

Job Responsibility

Lead the end to end change management strategy supporting the Global Capability Center
Ensure organizational readiness for new operating models, roles, and ways of working
Sequence, execute, and measure change initiatives across build, operate, and transition phases
Partner with leaders to support workforce and organizational shifts related to the GCC and BOT model
Drive cultural integration across U.S. and India based teams
Foster trust, inclusion, and collaboration within a globally distributed engineering organization
Enable shared ways of working that reinforce GCC culture and enterprise values
Support leadership behaviors that promote accountability and cross border teamwork
Manage complex stakeholder journeys across technology, security, and engineering organizations
Partner with senior leaders, HR, and communications to align people and change strategy

What we offer

competitive compensation
comprehensive benefits including medical, dental, and vision coverage
retirement benefits
parental leave
flexible work arrangements
education reimbursement
wellness programs
Citizens paid time off exceeds local and state paid leave requirements
eligibility for an annual discretionary bonus

Fulltime

Axway B2B Module Lead-Service Support

The role requires the ability to engage directly with clients and work collabora...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong knowledge of Unix OS, including command-line operations and scripting
Working knowledge of Linux commands and system operations
Solid understanding of SQL and database concepts
Knowledge of programming languages such as Java and JavaScript
Hands-on expertise with B2Bi tools (e.g., Axway B2B, Seeburger, etc.)
Experience with API management tools (e.g., Axway API Gateway, Apigee, MuleSoft, etc.)
Working knowledge of data communication protocols such as AS2, SFTP, FTP, FTPS, and HTTP/HTTPS
Basic working knowledge of AWS cloud services
Ability to troubleshoot, debug, and resolve API-related defects and performance issues
Strong understanding of the healthcare domain

Job Responsibility

Engage directly with clients and work collaboratively within a team while demonstrating a high level of independence and ownership
Handle L2/L3 support
Perform effective Root Cause Analysis (RCA)
Documenting and testing systems to meet specific business requirements
Coordinate with multiple onshore and offshore teams for day-to-day operations and maintenance activities
Work in a 24×7 support model, including APAC, UK, and US shifts, with rotational night shift coverage
Handle application patching and upgrade activities
Monitor service interruption alerts and troubleshoot issues in line with defined SLAs
Address live production issues and resolve them within pre-defined SLAs while maintaining high productivity and quality
Allocate and manage work across team members

Fulltime

Oracle Cloud HCM Time & Labor, Absence Lead Functional Consultant

Oracle Cloud HCM Time & Labor, Absence lead functional consultant is responsible...

Location

United States

Salary:

140000.00 - 180000.00 USD / Year

Infovity

Expiration Date

Until further notice

Requirements

At least 10+ years of Implementation / Support experience in implementing Oracle HCM Applications
At least 4 Oracle Cloud Time & Labor and Absence implementations, working as a lead functional consultant
Understanding of detailed OTL & Absence configuration flow and structure
Understanding of integration points between Cloud Time and Labor & Absence with each other and also other Oracle HCM Cloud modules (e.g. Payroll, Compensation etc.)
Ability to configure to all types of Absence plans including Accrual, Qualification, No Entitlement, Compensatory etc.
Knowledge on Work shifts, Work schedules, Scheduler profiles
Expertise in Payroll and Project Timecards configuration including Time Repository Rules
Ability to configure Time Entry and Calculation Rules, Web Clock and Time Device Configuration etc.
Ability to determine derived factors, eligibility profiles and other compensation objects required and configure them as needed
Ability to work independently and manage multiple tasks on assignments

Job Responsibility

Implement and Support Oracle Cloud HCM production systems
Work as a subject matter expert in Oracle Cloud Time & Labor and Absence modules advising Clients and internal team members on the design solutions and best practices
Gather business requirements, document those, do fit gap analysis and map them to Oracle Cloud HCM application
Perform system configurations, create functional design documents, develop and document test scripts
Drive Requirement workshops, Prototypes, CRP and UAT sessions with the clients
Write Functional requirement documents for reports, interfaces, data conversions and application extensions
Work closely with internal and external stakeholders to keep the modules on track for a successful go-live
Define testing scenarios and develop test scripts for all technical components and functional process and flows
Support clients with the execution of test scripts and resolve issues raised in various implementation phase
Develop end-user documentation and training materials for client users and administrators for use and maintenance for the Cloud HCM Solutions

What we offer

Medical, Dental, and Vision insurance, Short-term and Long-term disability insurance, Life insurance, and AD&D
Health care and dependent care Flexible Spending Accounts (FSA), Health Spending Account (HSA)
401(k) Matching
Monthly Telecommuting Allowance
Annual Discretionary Bonuses
EAP-Health Advocate Services
Paid-Holidays, Flexible Time-Off Policy

Fulltime

Shift Lead Offshore

vestas

Location:
Netherlands , Den Helder

Category:
Energy

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

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