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Shift Coordinator role in Phlebotomy at Advocate Illinois Masonic Medical Center. Acts as a resource, assists with HR duties, monitors workflow, performs venipuncture, and ensures quality specimen collection and processing.
Job Responsibility:
Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
Monitors and coordinates the workflow of the department
Assists in the investigation of procedure and/or performance failures and aids in their resolution
Documents appropriate information for quality assurance/improvement according to established protocol
Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
Obtains specimens according to priority and scheduled draw times
Ensures that specimens are properly labeled and suitable for testing
May perform limited testing under Clinical Laboratory Improvement Amendments (CLIA),1988 guidelines according to established policies and procedures
Instructs students in phlebotomy, data entry and specimen processing functions
Requirements:
High School Graduate
Typically requires 3 years of experience in phlebotomy or related laboratory function
Demonstrated ability to lead a group of employees
Basic computer skills including experience using computer software applications
Keyboarding and typing skills
Excellent verbal and written communication skills
Good listening and organizational skills
Ability to work in a fast paced environment and to handle multiple tasks simultaneously
Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
Demonstrates a willingness to work a flexible schedule, which may include working an alternate site or shift assignment
Operates all equipment necessary to perform the job
Must be able to sit, stand, walk and bend the majority of the workday
Must be able to handle stressful situations in a calm and professional manner
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs