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Shift Coordinator - Phlebotomy

United States 21.85 - 32.80 USD / Hour · Job Posted January 30, 2026
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Job Description

Shift Coordinator role in Phlebotomy at Advocate Illinois Masonic Medical Center. Acts as a resource, assists with HR duties, monitors workflow, performs venipuncture, and ensures quality specimen collection and processing.

Job Responsibility

  • Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
  • Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
  • Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
  • Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
  • Monitors and coordinates the workflow of the department
  • Assists in the investigation of procedure and/or performance failures and aids in their resolution
  • Documents appropriate information for quality assurance/improvement according to established protocol
  • Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
  • Obtains specimens according to priority and scheduled draw times
  • Ensures that specimens are properly labeled and suitable for testing
  • May perform limited testing under Clinical Laboratory Improvement Amendments (CLIA),1988 guidelines according to established policies and procedures
  • Instructs students in phlebotomy, data entry and specimen processing functions

Requirements

  • High School Graduate
  • Typically requires 3 years of experience in phlebotomy or related laboratory function
  • Demonstrated ability to lead a group of employees
  • Basic computer skills including experience using computer software applications
  • Keyboarding and typing skills
  • Excellent verbal and written communication skills
  • Good listening and organizational skills
  • Ability to work in a fast paced environment and to handle multiple tasks simultaneously
  • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
  • Demonstrates a willingness to work a flexible schedule, which may include working an alternate site or shift assignment
  • Operates all equipment necessary to perform the job
  • Must be able to sit, stand, walk and bend the majority of the workday
  • Must be able to handle stressful situations in a calm and professional manner

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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