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Shift Coordinator - Phlebotomy

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Advocate Health Care

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Location:
United States , Chicago

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Contract Type:
Not provided

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Salary:

21.85 - 32.80 USD / Hour

Job Responsibility:

  • Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
  • Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
  • Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
  • Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
  • Monitors and coordinates the workflow of the department
  • Answers and appropriately handles telephone calls
  • Assists with inventory and maintains supplies and/or equipment
  • Assists in the investigation of procedure and/or performance failures and aids in their resolution
  • Reviews procedures and reports discrepancies to leadership
  • Reviews various pending and management reports
  • Generates and distributes reports
  • Documents appropriate information for quality assurance/improvement according to established protocol
  • Verifies positive patient identification to ensure patient safety
  • Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol
  • Assesses patient reactions to specimen procurement
  • Obtains medical assistance when judged necessary
  • Obtains specimens according to priority and scheduled draw times
  • Receives and sorts specimens
  • Packages and tracks specimens for transport
  • Ensures completion of specimen collection functions according to protocol
  • Ensures that specimens are properly labeled and suitable for testing
  • Resolves specimen identification and/or requisition problems and clarifies orders
  • Accepts specimens from a variety of internal and external customers
  • Responds to additional specimen procurement requests
  • May perform limited testing under Clinical Laboratory Improvement Amendments (CLIA),1988 guidelines according to established policies and procedures
  • Runs quality control checks
  • Instructs students in phlebotomy, data entry and specimen processing functions

Requirements:

  • High School Graduate
  • Typically requires 3 years of experience in phlebotomy or related laboratory function
  • Demonstrated ability to lead a group of employees
  • Basic computer skills including experience using computer software applications
  • Keyboarding and typing skills
  • Excellent verbal and written communication skills
  • Good listening and organizational skills
  • Ability to work in a fast paced environment and to handle multiple tasks simultaneously
  • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
  • Demonstrates a willingness to work a flexible schedule, which may include working an alternate site or shift assignment
  • Outreach Based: Current driver's license granted by the state of residency with a driving record that meets Aurora fleet safety standards and proof of automobile liability insurance
  • Operates all equipment necessary to perform the job
  • Must be able to sit, stand, walk and bend the majority of the workday
  • Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed
  • Must be able to handle stressful situations in a calm and professional manner
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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