Sheltered Housing Support Officer Job at Portsmouth City Council (Portsmouth)

Specialist Housing Officer

Role Purpose: We are recruiting for a Specialist Housing Officer to deliver an e...

Location

United Kingdom , West London

Salary:

28.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Strong understanding of enhanced housing management and commitment to continuous improvement
Experience working as a Sheltered Housing Officer within a local authority or housing association
Knowledge of housing legislation and regulatory frameworks
Proven experience in a customer-facing role, supporting older and vulnerable residents
Ability to handle sensitive situations with empathy and professionalism
Must hold a valid Enhanced DBS (essential)

Job Responsibility

Deliver a comprehensive enhanced housing management service, supporting residents to sustain their tenancies
Work within a specialist team focused on older and vulnerable customers, driving continuous service improvement
Ensure all work is carried out in line with council policies, procedures, and best practice guidelines
Conduct regular inspections of sheltered housing schemes, ensuring communal areas are safe, clean, and well maintained
Ensure resident needs are considered in planned maintenance programmes
Report and monitor household repairs, particularly supporting residents who may need additional assistance
Coordinate and deploy support services such as a handyperson service to provide tailored, accessible solutions
Work collaboratively with internal teams, contractors, and external partners to deliver joined-up services

Fulltime

Scheme Housing Officer

We are currently recruiting for a Scheme Housing Officer to provide frontline ho...

Location

United Kingdom , South East London

Salary:

21.50 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience within care, support, sheltered housing, or housing-related support services
Understanding of the diverse needs of older people
Strong communication skills (face-to-face, phone, email, written)
Full UK driving licence with access to a vehicle or ability to travel effectively via public transport

Job Responsibility

Deliver effective housing management and support services to older residents
Provide a visible presence across schemes to ensure safety and wellbeing
Manage tenancies in line with policies, procedures, and service standards
Support residents with housing-related issues and signpost to relevant services
Build strong partnerships with internal teams and external agencies
Handle customer feedback and complaints professionally
Ensure schemes are safe, compliant, and well maintained

Fulltime

Deputy Director for Programs - Department of Homelessness and Supportive Housing

Under the direction of the Chief Deputy Director, the Deputy Director for Progra...

Location

United States , San Francisco

Salary:

196612.00 - 250978.00 USD / Year

City and County of San Francisco

Expiration Date

July 12, 2026

Requirements

Baccalaureate degree from an accredited college
Six (6) or more years of senior-level management experience in the public, private or nonprofit sector and within the field of social services, homelessness, supportive housing, or a similar field. Responsibilities must have included: direct supervision of staff and their activities, program development, program implementation, and strategic collaboration across organizations or systems
Substitution: May substitute up to 2 years of education with additional years of experience
A Master’s degree in public administration, public policy, social work or another related field may substitute for one (1) year of the required management experience

Job Responsibility

Provide strategic leadership for all Programs Division functions to advance department and citywide homelessness response goals
Lead senior managers and staff to ensure the delivery of high‑quality, outcomes‑driven programs
Promote an equitable, collaborative, and accountable organizational culture
Direct the design, implementation, and continuous improvement of shelter, housing, prevention, coordinated entry, and problem‑solving programs
Guide the opening, demobilization, and operational readiness of new and existing shelter and supportive housing sites
Operationalize policies, procedures, and programmatic requirements across program areas
Partner with internal divisions to operationalize programs, policies, procedures, and strategic initiatives
Coordinate with Planning, Performance & Strategy, Administration & Finance, Equity, and Communications to advance department priorities
Serve as a member of the department’s executive team, contributing to department‑wide strategy and decision‑making
Provide high‑level briefings, updates, and recommendations to the Executive Director, Chief Deputy Director, and senior leadership

Fulltime

Case Manager

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field preferred
Minimum 1–2 years of experience in case management, social services, housing navigation, homeless services, or community outreach preferred
Experience working with unhoused populations, mental health, substance abuse recovery, or underserved communities strongly preferred
Knowledge of local housing programs, public assistance resources, and community-based services
Strong communication, conflict resolution, and organizational skills
Ability to manage a high-volume caseload and prioritize effectively
Proficient in Microsoft Office and case management databases/systems
Bilingual Spanish is a plus
Valid California driver's license and reliable transportation may be required

Job Responsibility

Conduct intake assessments and develop individualized case plans tailored to client needs and goals
Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity
Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs
Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed
Support clients with housing applications, documentation collection, referrals, and appointment coordination
Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care
Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy
Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements
Track client outcomes and ensure compliance with grant, county, and program guidelines
Participate in outreach efforts, community engagement activities, and team meetings

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Case Worker

Reporting to the Team Leader, the Case Worker will form part of the Miyalk Shelt...

Location

Australia , Nhulunbuy

Salary:

88090.08 - 94788.72 AUD / Year

North Australian Aboriginal Family Legal Service

Expiration Date

Until further notice

Requirements

Possess relevant experience in case work or a related field
Ability and willingness to undertake professional development and training
Demonstrated experience in delivering services within a case management framework, specifically in an Aboriginal and/or Torres Strait Islander community services setting
Proven ability to communicate sensitively with Aboriginal and Torres Strait Islander people, demonstrating solid relationship-building and advocacy skills
Capacity to provide culturally appropriate services that are tailored to meet individual client needs
Willingness to genuinely consult and implement cultural knowledge and expertise to improve service delivery for Aboriginal and Torres Strait Islander clients
Ability to work independently and collaboratively within a team environment
Demonstrated ability to complete tasks in a timely manner
Ability to accurately record information in client databases and use Microsoft Office suite
Must obtain and keep a current Working with Children Clearance (WWCC) and a satisfactory national Criminal History Check

Job Responsibility

Providing case management support for women and their children residing in crisis and short-term accommodation and through outreach across surrounding communities
Provide individualised children-centred case work services as required
Complete comprehensive risk and safety assessments and identify referral and support needs
Offer culturally sensitive support and information to clients, respecting their cultural needs and background
Help clients create safety and support plans, ensuring their safety and wellbeing are prioritised
Support and empower clients to achieve goals identified in their safety and support plans
Work closely with clients and their families to navigate legal, financial, welfare, housing and health systems, acting as an advocate for clients while addressing the complex impacts of DFV
Maintain accurate and up-to-date case notes, client files and input data into NAAFLS’ electronic systems in a timely and organised manner
Provide feedback on the continuous improvement and innovation of internal processes and procedures to ensure consistent, effective service delivery to clients
Support a safe working environment by adhering to and promoting NAAFLS’ Workplace Health and Safety (WH&S) policies and procedures

What we offer

Time off in Lieu of Overtime
Travel Allowance
Annual individual training allowance
Paid parental leave applicable to Primary or Secondary Carer (6 weeks paid after 12 months service)
Study Leave
Defence Leave
Superannuation: 12%
Leave Entitlement: 6 weeks per annum plus 17.5% leave loading
As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply)

Fulltime

Compliance Administrator

Join our team as a Compliance Administrator to provide expert oversight in our n...

Location

United Kingdom , London

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Proven background in housing compliance or health and safety auditing (preferably in sheltered or supported housing)
Effective contractor management skills
Experience in producing comprehensive reports and action plans
Strong understanding of statutory compliance requirements (gas safety, fire safety, legionella, asbestos, etc.)
General health and safety knowledge, including fire and emergency checks
Exceptional communication and interpersonal skills
Strong organisation, tracking, and reporting abilities
Proficiency in Microsoft Office, especially Excel
Familiarity with standard housing management systems
Ability to work independently with initiative

Job Responsibility

Maintain accurate compliance records, including fire risk assessments, gas safety, electrical checks, water hygiene, and asbestos registers
Conduct annual on-site health and safety inspections, producing actionable reports
Lead contractor engagement for compliance services
monitor performance and escalate concerns to the Head of Operations
Collaborate with Scheme Managers to coordinate remedial actions from audits and compliance failures
Develop and update the compliance tracker for real-time visibility of statutory deadlines
Assist in preparing board-level compliance reports and audits, supplying assurance data
Ensure H&S compliance policies are consistently reviewed and implemented across schemes
Participate in internal and external audits, representing our organisation confidently
Support investigations and learning from H&S incidents and inspections

What we offer

Hybrid working model
Pension contribution matching
Supportive and inclusive environment
Convenient office location, just 8 minutes walk from Holland Park train station

Parttime

Lead Case Manager

We are looking for an experienced Case Manager to join our non-profit organizati...

Location

United States , Waukegan

Salary:

28.00 - 31.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

5 years of relevant experience
Ideal candidate has worked as a case manager in a DV program, or at a shelter in a DV program, or transitional housing site - where clients live for periods of time
Some previous supervisory experience
We highly prefer someone who has managed people, managed a schedule, and can coordinate activities across a group / site
Experience as an office manager or office administrator is relevant if they have experience directing work and documenting activities
Candidate must have a high level of empathy for clients
Bachelors degree
Microsoft office skills highly preferred as this person will be using Outlook, Word, and Excel
Clinical license is relevant but not required

Job Responsibility

Supervise daily operations of domestic violence programs, ensuring services are trauma-informed and tailored to client needs
Lead and manage a team of approximately six employees and several volunteers, ensuring adequate staffing to meet program demands
Coordinate client intakes, assessments, mental health services, and follow-up care to provide comprehensive support
Review and maintain statistical data to ensure service quality and compliance with organizational standards
Prepare and submit monthly, quarterly, and annual program reports on time
Ensure staff maintain accurate and up-to-date client files and databases, adhering to organizational policies
Collaborate with other departments and community partners to secure resources and support for clients
Monitor program budgets, making necessary adjustments to uphold financial integrity
Follow established policies, detail-oriented standards, and regulatory requirements while performing job duties
Uphold the organization’s values, including compassion, solidarity, hope, and measurable impact

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k)plan

Fulltime

Lead Shelter Associate

The Housing Navigation Center (HNC) is a resource center that provides services ...

Location

United States , Greeley

Salary:

19.57 - 22.48 USD / Hour

United Way

Expiration Date

Until further notice

Requirements

High school diploma and one year experience providing homeless services, case management, social work, health/human services, public health, or related nonprofit field
Experience in case management, shelter services, and/or homelessness response services
Experience utilizing trauma-informed care, de-escalation, Housing First, and person-centered care principles
Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness
Current first aid and CPR/AED certification preferred
Ability to work flexible hours including evenings, weekends, and overnight shifts
Self-motivated
proven excellent performance standards and quality of work
Excellent customer service and phone skills
Ability to effectively respond to escalated situations or crisis

Job Responsibility

Oversee and direct Shelter Associates during shifts and ensure all shelter duties are accomplished nightly, and shelter procedures are followed
Take the lead in maintaining a welcoming, respectful, person-centered environment, while ensuring the support and safety of guests, staff, and volunteers
As the lead staff on shift, navigate guest, staff, security, and volunteer needs and escalate to senior staff when needed
Report to the shelter manager with critical updates, staffing and inventory needs
Maintain effective written and verbal communication with daytime and nighttime staff to ensure all vital information is shared and to ensure consistency and quality of service
Actively participate in shelter/agency meetings and relevant training as required
Work with people experiencing homelessness during shelter hours to provide a welcoming shelter environment, ensuring guest and staff safety, and providing guests with appropriate resources
Assist the Shelter Manager with nightly operations and schedule of the shelter program
Perform shelter check-in/check-out responsibilities including completing intakes, assisting with meal service, preparing sleeping areas, distributing donations, and maintaining shelter cleanliness and organization
Carry out HNC & CWS policies and procedures for shelter activities including COVID-19 procedures, shelter safety policies, and general operational procedures

What we offer

Vacation
Sick leave
Parental leave
Short-term disability
Flexible work hours with potential downtime for school work, ideal for college students
Holiday pay included at 2x hourly rate
Additional $2/hour overnight differential
Bilingual differential available

Parttime

Select Country

Sheltered Housing Support Officer

Job Description

Job Responsibility

Requirements

Looking for more opportunities?