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As a vital part of the Corporate Marketing department, the SharePoint Content Specialist will spearhead the management of our current intranet and lead the exciting project to build a new, enhanced intranet platform. This role is perfect for a detail-oriented, responsive, and enthusiastic individual with strong project management and writing skills, ready to take ownership of our company's digital communication hub.
Job Responsibility:
Lead the strategic project to build a new intranet, overseeing visual design, site navigation, content development, user engagement, and training initiatives
Coordinate with key stakeholders and provide oversight for the SharePoint technology integration
Conduct thorough research to understand and address intranet user needs
Develop and maintain a clear and effective site navigation structure (information architecture)
Prepare and publish content, lists, libraries, and pages to the company's intranet platform via SharePoint
Provide comprehensive training to staff on using the company's intranet platform and resolve end-user and content-related questions
Manage small, medium, and large initiatives from concept to successful completion
Analyze and execute the migration and conversion of content into our SharePoint environment
Analyze requirements and usage data to propose and implement enhancements to the intranet platform
Contribute innovative design ideas for SharePoint site and page creation and improvements
Efficiently resolve user requests and issues related to the intranet platform, escalating when necessary and ensuring follow-through to resolution
Gather intranet metrics and assist in preparing spreadsheets, reports, and slide decks
Assist in drafting and updating documentation and instructional materials
Maintain regular communication with the Corporate Marketing team to ensure support expectations are consistently met
Liaise with the IT Department to address technical queries
Undertake general administrative tasks and duties as assigned
Requirements:
Four-year college degree or equivalent work experience in a related field
A minimum of 4 years of experience implementing or managing SharePoint sites is required
Basic understanding of common web technologies such as HTML, CSS, and JavaScript
Demonstrated project management experience
Excellent verbal and written communication skills
Strong interpersonal skills for effective collaboration
Proven leadership skills to coordinate and facilitate activities with colleagues