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Robert Half Logo Robert Half · IT - Administration

Shared Services AR Analyst II

United States, Land O' Lakes Employment contract · Job Posted May 29, 2026
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Job Description

We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract opportunity with potential for a permanent role focuses on managing complex secondary insurance receivables, supporting denial resolution, and helping maintain accurate patient account balances across a range of non-Medicare payers. The role also contributes to front desk support, team training assistance, and special projects within the accounts receivable function.

Job Responsibility

  • Manage follow-up activities for secondary insurance accounts involving commercial plans, Medicare Advantage, Blue Cross, workers' compensation, auto coverage, and other non-Medicare payers
  • Investigate outstanding receivable balances and take appropriate action to promote timely reimbursement and account resolution
  • Review denied or delayed claims, route issues to the correct teams, and support resolution efforts to reduce aging accounts
  • Use internal business applications such as Oracle, SharePoint, and patient accounting platforms to document activity and maintain accurate records
  • Provide support at the front desk area while following office security procedures and established access protocols
  • Assist newer team members through training support, job shadowing, and day-to-day guidance on departmental processes
  • Contribute to special accounts receivable initiatives and other assigned projects that support business office operations

Requirements

  • Experience in accounts receivable, medical billing, medical collections, or patient account follow-up within a healthcare environment
  • Working knowledge of secondary insurance billing and collections across multiple payer categories, including commercial and managed care plans
  • Proficiency with accounting software, ERP systems, CRM tools, and patient accounting applications
  • Strong understanding of billing functions, cash activity, patient balances, and accounts receivable processes
  • Ability to analyze claim issues, identify causes of denials, and coordinate next steps for resolution
  • Comfortable supporting a front desk environment while maintaining professionalism and compliance with security procedures
  • Effective communication skills and the ability to assist with training or mentoring less experienced team members

What we offer

  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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