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Shared Services AR Analyst II

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Land O' Lakes

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare revenue cycle team. This contract position with permanent potential focuses on managing secondary insurance receivables, resolving claim issues, and supporting centralized accounts receivable operations across a range of non-Medicare payer types. The role also contributes to front desk coverage, team support, and special assignments while maintaining accuracy, service standards, and compliance in a fast-paced business office environment.

Job Responsibility:

  • Manage secondary insurance receivable accounts for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto, and other non-Medicare payers to support timely payment and account resolution
  • Investigate outstanding balances, review payer responses, and take appropriate follow-up actions to move complex accounts toward closure
  • Coordinate denial routing and assist in resolving claim issues by directing items to the appropriate teams and tracking progress to completion
  • Use internal business and patient accounting applications to document account activity, research billing questions, and maintain accurate records
  • Provide support at the front desk area by assisting with office coverage needs while following established security and visitor procedures
  • Help onboard new team members through training assistance, shadowing support, and knowledge sharing on daily workflows and account follow-up practices
  • Participate in accounts receivable projects and other assigned initiatives that improve team productivity, reporting, or process consistency
  • Communicate professionally with internal departments and external payer contacts to address billing concerns, payment delays, and account discrepancies

Requirements:

  • Experience in accounts receivable, medical billing, or healthcare collections with responsibility for insurance follow-up and account resolution
  • Working knowledge of secondary payer processes, including commercial insurance, Medicare Advantage, workers’ compensation, auto claims, and related billing scenarios
  • Proficiency with accounting, billing, CRM, ERP, or patient accounting systems used to manage receivables and financial activity
  • Ability to analyze denials, payment variances, and aging balances and determine appropriate next steps with accuracy
  • Strong understanding of patient billing, cash activity, and core accounting functions within a shared services or business office environment
  • Effective communication skills and the ability to collaborate with cross-functional teams while maintaining professionalism in a front desk-facing setting
  • Strong organizational skills with the ability to prioritize multiple accounts, deadlines, and special projects in a high-volume environment
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
April 27, 2026

Work Type:
On-site work
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