Shared Services AR Analyst II

• Manage follow-up activities for outstanding secondary insurance balances involving commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto claims, and other non-Medicare payers
• Investigate and address more complex receivable issues by reviewing account status, identifying barriers to payment, and driving timely resolution
• Coordinate denial routing and support claim resolution efforts to help improve reimbursement outcomes and reduce aged accounts
• Use business and patient accounting applications, including Oracle, SharePoint, and related internal systems, to document activity and maintain accurate records
• Provide coverage for the front desk area while following office security practices and established visitor protocols
• Assist team members through training support, process guidance, and job-shadowing activities as needed
• Contribute to special accounts receivable projects and other assigned initiatives that support shared services operations
• Partner with internal teams to ensure billing, collections, and account follow-up activities are completed accurately and efficiently

• Experience in accounts receivable, medical billing, or healthcare revenue cycle operations
• Working knowledge of secondary insurance follow-up and payer categories such as commercial, Medicare Advantage, workers’ compensation, and auto insurance
• Familiarity with accounting, billing, and financial systems, including ERP, CRM, or patient accounting platforms
• Ability to analyze denials, account balances, and payment issues with strong attention to detail
• Comfortable handling front desk responsibilities in an office setting while adhering to security procedures
• Strong communication and organizational skills with the ability to manage multiple priorities
• Experience supporting cash activity, patient billing, patient balances, or medical collections is preferred

Experience supporting cash activity, patient billing, patient balances, or medical collections

• Medical, vision, dental, and life and disability insurance
• 401(k) plan
• Free online training
• Competitive compensation