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This position plays a key role in managing secondary insurance balances across various payers, including Commercial, Medicare Advantage, Blue Cross, Workers Comp, and Auto claims. The role also involves centralized claim denial routing and resolution, as well as assisting with front desk coverage in adherence to business office security protocols. This is a Contract to permanent employment opportunity, offering the chance to contribute to a dynamic healthcare environment.
Job Responsibility:
Manage accounts receivable for secondary insurance balances, ensuring accurate and timely follow-up across multiple payer types
Handle complex claim denial routing and resolution to support business services operations
Utilize systems such as Oracle, SharePoint, and the Patient Accounting System to perform daily responsibilities
Provide front desk coverage at the business services office while adhering to security protocols and procedures
Offer training and shadowing support for newer team members to ensure effective onboarding
Participate in accounts receivable special projects as assigned to enhance operational efficiency
Maintain high levels of accuracy and organization in managing financial classes and insurance accounts
Collaborate with internal teams to improve processes and ensure compliance with healthcare billing standards
Communicate effectively with stakeholders to address billing inquiries and resolve discrepancies
Analyze data and generate reports to support decision-making and operational improvements
Requirements:
Proven experience with accounts receivable processes, including secondary insurance billing
Proficiency in accounting software systems, ERP solutions, and medical billing platforms
Familiarity with CRM systems and tools used in financial services
Strong understanding of billing functions, patient account management, and insurance collections
Ability to manage cash activity and patient balances with accuracy and attention to detail
Experience in medical billing and collections within the healthcare industry
Excellent organizational and analytical skills to handle complex financial data
Effective communication and interpersonal skills for training and collaboration
What we offer:
medical, vision, dental, and life and disability insurance