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We are looking for an experienced Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. In this role, you will manage secondary insurance balances across various payers, ensuring efficient claim denial resolution and accurate account follow-up. This position also involves front desk coverage at the Business Services Office, providing essential support while adhering to security protocols.
Job Responsibility:
Handle accounts receivable for secondary insurance balances, including commercial, Medicare Advantage, Blue Cross, Workers Comp, and auto insurance payers
Investigate and resolve claim denials, utilizing centralized routing processes and ensuring timely follow-up
Use internal systems such as Oracle, SharePoint, and the Patient Accounting System to manage financial data and ensure accuracy
Provide front desk coverage at the Business Services Office, maintaining established security procedures
Support the training and onboarding of new team members through shadowing and guidance
Assist in accounts receivable-related special projects as needed
Collaborate with other departments to streamline billing and collections processes
Ensure compliance with healthcare billing regulations and standards
Analyze financial classes and address complex account issues effectively
Requirements:
Proficient in accounting software systems and enterprise resource planning (ERP) solutions
Strong knowledge of accounts receivable, billing functions, and medical collections
Experience with patient billing and balance management
Familiarity with claim denial processes and insurance payer protocols
Ability to work with CRM systems and manage cash activity effectively
Skilled in training and providing support to team members
Knowledge of healthcare financial regulations and standards
Excellent communication and problem-solving abilities