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Sexual Assault Referral Centre (SARC) Manager

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First Light

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Location:
United Kingdom , Swindon

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Category:
Health and Beauty

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Contract Type:
Employment contract

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Salary:

35073.00 - 36968.00 GBP / Year
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Job Description:

We are looking for an experienced and values-driven leader to join First Light as our SARC Manager for the Swindon and Wiltshire Sexual Assault Referral Centre (SARC). This is a senior role responsible for leading a vital front-line service supporting individuals affected by sexual violence. You will provide both strategic and operational leadership, ensuring the service is safe, responsive and high quality, and that service users remain at the heart of everything we do. You will lead a dedicated team, oversee service performance and work closely with key partners including Gloucestershire Health and Care Foundation Trust, NHS England, Police and the Office of the Police and Crime Commissioner.

Job Responsibility:

  • Leading and managing the day-to-day delivery of the SARC Service
  • Ensuring safe, effective and high-quality support for service users
  • Overseeing service performance, KPIs and reporting, including quarterly reporting
  • Managing and developing a multidisciplinary team, including Crisis Workers
  • Ensuring full rota coverage and stepping into Crisis Worker duties where required
  • Driving service improvement through data, audit and learning
  • Leading and supporting compliance with national forensic standards, including Forensic Science Regulator requirements and ISO 15189 accreditation frameworks
  • Working in partnership with clinical colleagues to support robust clinical and forensic governance
  • Building strong relationships across a complex multi-agency system
  • Representing the service at local and regional partnerships

Requirements:

  • Strong leadership experience within a complex service environment
  • Experience of managing teams and delivery high quality services
  • Confidence in working in multi-agency partnerships
  • Experience of safeguarding practice, including decision making and escalation
  • The ability to analyse data and use insight to improve services
  • A strong understanding of governance, risk and quality assurance
  • Knowledge of the sexual violence sector or related services
  • Trauma informed and person centered practice
  • Equality, inclusion and accessible services
  • Continuous learning and service improvement
What we offer:
  • A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance
  • A wellbeing day per financial year (1st April to 31st March)
  • Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing
  • Health and wellbeing resources including our staff Wellbeing Group, Staff Consultation Committee and active participation in our employee engagement platform
  • Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support
  • Working for an organisation committed to Equality, Diversity and Inclusion
  • Annual pay review and employer contribution pension scheme

Additional Information:

Job Posted:
May 13, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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