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Ready to trade retail or hospitality for a corporate career? If you have a passion for helping people and want to break into the banking sector, this is the "foot in the door" you’ve been looking for. Join one of Australia’s largest financial institutions in a role that offers world-class training and a clear path for professional growth. Located in the Western Suburbs with easy access to public transport, you will join a high-performing team dedicated to providing a premium customer experience. This isn't just a job; it’s an extensive training program designed to turn your customer service skills into a professional banking career.
Job Responsibility:
Loan Coordination: Collate and process loan documents with high accuracy
Customer Guidance: Act as a subject matter expert for banking products and services
Problem Solving: Navigate complex inquiries to find the best resolution for the customer
Relationship Management: Build rapport with internal stakeholders, brokers, and lenders
Tech Savvy: Master multiple databases and systems simultaneously
Requirements:
Essential experience in a face-to-face or phone-based service role
Detail oriented
Clear, professional, and empathetic verbal and written skills
A genuine interest in the finance sector
What we offer:
World-class training
Clear path for professional growth
Structured career progression
Ongoing mentorship
A diverse, fun, and supportive team environment where effort is rewarded