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Settlements Officer

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Randstad

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Location:
Australia , Adelaide

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

38.99 AUD / Hour
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Job Description:

Ready to trade retail or hospitality for a corporate career? If you have a passion for helping people and want to break into the banking sector, this is the "foot in the door" you’ve been looking for. Join one of Australia’s largest financial institutions in a role that offers world-class training and a clear path for professional growth. The Opportunity: Located in the Western Suburbs with easy access to public transport, you will join a high-performing team dedicated to providing a premium customer experience. This isn't just a job; it’s an extensive training program designed to turn your customer service skills into a professional banking career.

Job Responsibility:

  • Loan Coordination: Collate and process loan documents with high accuracy
  • Customer Guidance: Act as a subject matter expert for banking products and services
  • Problem Solving: Navigate complex inquiries to find the best resolution for the customer
  • Relationship Management: Build rapport with internal stakeholders, brokers, and lenders via both inbound and outbound channels
  • Tech Savvy: Master multiple databases and systems simultaneously

Requirements:

  • Customer First Mindset: Essential experience in a face-to-face or phone-based service role
  • Detail Oriented: You take pride in getting the "small things" right the first time
  • Communication: Clear, professional, and empathetic verbal and written skills
  • Ambition: A genuine interest in the finance sector
What we offer:
  • Big 4 Brand: Gain prestigious experience with a nationally recognised leader
  • Location: Work close to home in the West—skip the CBD commute
  • Growth: Structured career progression and ongoing mentorship
  • Culture: A diverse, fun, and supportive team environment where effort is rewarded
  • Career Progression: Start on a 9 month, full-time contract with the view to stay long term
  • Attractive pay rate: $38.99 + super p.h

Additional Information:

Job Posted:
May 12, 2026

Expiration:
May 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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