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The purpose of BC Services and Assistance for Humanitarian and Vulnerable Newcomers (BC Safe Haven) is to support the social and economic integration of refugee claimants who are not eligible to receive services under federal settlement programs. Services are intended to wrap around refugee claimants in a way that supports them in all aspects of their initial settlement needs, including navigating immigration and legal processes, seeking authorization to work, English language classes, mental health support, access to services that provide food and housing, and finding employment opportunities. The Settlement Worker and Employment Specialist will assist clients with settlement services, access to labour market information and support, and refer for counselling, where appropriate. Further, the Settlement Worker and Employment Specialist will be responsible for marketing and promoting the program to prospective employers in order to seek job opportunities for program clients.
Job Responsibility:
Providing settlement and employment services to refugee claimants
Liaising with community partners to provide wrap-around supports for clients and for referral purposes
Delivering information sessions and workshops on topics such as health care, the Canada refugee claim system, banking, the local job market, resume writing, workplace safety
Providing assistance with BC Housing applications and/or rental assistance program applications, and one-on-one assistance in completing applications for non-immigration related services and resources
Organizing networking events for refugee claimants to learn about local resources in the community
Offering customized employment counselling services, in person or remote
Delivering short-term pre-employment training and access to training for the Employment Readiness Series
Requirements:
Post-secondary education in Social Services, Human Resources, Marketing, Business, or an equivalent combination of education and experience
Employment-based certifications or an equivalent combination of education and experience
Experience working and communicating with diverse multi-barriered newcomers to Canada
Experience working with individuals who have been impacted by trauma
Experience in assisting individuals find employment
A valid BC Driver’s License and satisfactory driver’s record
Ability to speak, read, and write fluently in Farsi or Dari
The use of a personal vehicle is required for program-related driving
must be able to be insured according to Archway’s transportation policy
Knowledge of the theory and practice of trauma-informed care
Strong cross-cultural experience, sensitivity, and skills
Strong professional boundaries with clients
Ability to keep up to date on settlement and labour market information and industry trends and regulations as changes occur
Organizational and time management skills
able to balance and manage competing projects and priorities
Skills in using Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint
Ability to use virtual meeting platforms including Microsoft Teams and Zoom
Knowledge and ability to use database programs
Knowledge of Canadian workplace cultural norms
Knowledge of best practices in employment skills including resume and cover letter writing and formatting, networking, and interviewing
Direct, in-person contact with on-site staff and clients
adherence to health and safety protocols is required
Willingness and flexibility to work evenings and weekends as needed
Willingness to work from the Chilliwack office from time to time, as needed
A satisfactory Criminal Records Check is a condition of employment
Must be legally entitled to work in Canada
Nice to have:
Knowledge and understanding of the refugee claim process and refugee claimant experience
Career Development Practitioner Certificate
Experience providing social services to refugee claimants or other vulnerable newcomers to Canada
Experience in networking and outreach
Knowledge of program and community partners in the Langley and/or Abbotsford area
What we offer:
Three weeks’ pro-rated vacation
A great benefits plan including a $1,500 health care spending account
Employee and Family Assistance Program that includes online access to wellness resources
Business insurance and associated mileage costs for program-related driving is covered by Archway