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Servicing Specialist

Philippines, Clark Freeport Zone, Pampanga · Job Posted March 04, 2026
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Job Description

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Responsibility

  • Fulfills specialized, complex requests by clarifying desired information and carrying out transaction and information requests
  • Performs payment histories and balance disputes for all three brands
  • Protects organization’s value by keeping information confidential in accordance with PCI and PII guidelines
  • Updates job knowledge and skills by participating in educational opportunities
  • Accomplishes department and organization mission by completing related requests as needed

Requirements

  • High School diploma or GED Equivalent (some college preferred)
  • Must possess excellent analytical, time management and organizational skills
  • Ability to be extremely detailed, accurate and thorough
  • Ability to multitask and adapt to changes and a demanding work environment
  • Dedication to providing exceptional customer service
  • Excellent verbal and written communication skills
  • Deadline conscious with strong drive, energy level and initiative
  • Advanced PC skills, proficiency in MS Word, Excel, PowerPoint and Outlook
  • 4-5 years general office experience
  • 2 years customer service experience

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