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We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Responsibility:
Fulfills specialized, complex requests by clarifying desired information and carrying out transaction and information requests
Performs payment histories and balance disputes for all three brands
Protects organization’s value by keeping information confidential in accordance with PCI and PII guidelines
Updates job knowledge and skills by participating in educational opportunities
Accomplishes department and organization mission by completing related requests as needed
Requirements:
High School diploma or GED Equivalent (some college preferred)
Must possess excellent analytical, time management and organizational skills
Ability to be extremely detailed, accurate and thorough
Ability to multitask and adapt to changes and a demanding work environment
Dedication to providing exceptional customer service
Excellent verbal and written communication skills
Deadline conscious with strong drive, energy level and initiative
Advanced PC skills, proficiency in MS Word, Excel, PowerPoint and Outlook