Servicing Journey Reimagination Experience Owner Job at Citizens Bank (Johnston)

New

Servicing Journey Reimagination Experience Owner

The Experience Owner collaborates with business, technology, and analytics partn...

Location

United States , Johnston; Short Hills; Charlotte; Westwood

Salary:

123000.00 - 145000.00 USD / Year

Citizens Bank

Expiration Date

February 20, 2026

Requirements

7+ years of experience in product development, marketing, strategy, digital, process/user interface design
Proven experience implementing strategies by setting realistic OKRs
Ability to facilitate collaboration with team members to develop new ideas & solve problems within Neighborhood/Town domain
Knowledge of agile approaches (e.g., XP, Kanban, Crystal, FDD) as well as design thinking and front –to-back process reengineering and automation
Experience providing technical solutions to functional challenges
Consistently applies current procedures and technologies to resolve business issues
Knowledgebase of relevant products/services which is broad, current and technology focused
Ability to link and synthesize data and research across the business and external market to drive product development and enable digitization
Producing detailed functional and information requirements models and documentation, including strong story telling expertise to ensure impact and buy in
Training teams’ requirements analyses and quality reviews

Job Responsibility

Accountable for delivering value for the product, definition of overall vision, journey digitization OKRs and financial outcomes
Work closely with delivery teams to ensure they build the right functionality in a timely manner
Transform the high-level vision into detailed requirements
Ensure pod mobilization plans, refinement of charters and alignment with journey digitization OKRs and associated resources
Serve as key leader on Agile team(s) for demonstrating strong empowerment, continuous learning and a growth mindset by working onsite with the team daily
Facilitating release planning with stakeholders as well as weekly demos
Translate the strategy into actionable tasks, and work with cross-functional agile teams to make sure there is strong collaboration and execution of the requirements
Ensure solutions are facilitated across the organization, including identification and prioritization of cross journey enablers
Ability to understand and analyze team results and Agile metrics and leverage superior story writing skills to communicate progress on product roadmap against the mission and OKRs
Understand market and industry to generate criteria to define a vision and drive maximum transformational impact and anticipate customer needs, trends and behaviors

What we offer

comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs
competitive pay
paid time off policy exceeds mandatory requirements

Fulltime

New

Business Analyst

TMS is undergoing an exciting period of digital transformation, and we are seeki...

Location

United Kingdom , Salford, Manchester; London

Salary:

Not provided

DS Smith

Expiration Date

Until further notice

Requirements

Strong analytical and problem-solving skills with the ability to translate business needs into practical solutions
Excellent communication and interpersonal skills, with confidence engaging stakeholders at all levels
High attention to detail and a commitment to producing high-quality outputs
Adaptable, proactive, and comfortable working in a fast-paced environment with competing priorities
Collaborative approach with the ability to influence and negotiate effectively
3+ years’ experience in a Business Analyst role within IT, digital transformation, or similar environments
Familiarity with Agile and Waterfall delivery methodologies
Experience in FMCG or print management is highly desirable
Proficiency with tools such as M365, Visio, and other business analysis or mapping tools
Understanding of customer integration technologies (e.g., APIs, CRM platforms)

Job Responsibility

Gather, analyse, and document business and functional requirements in collaboration with stakeholders
Assess existing processes, identifying opportunities to streamline workflows and improve efficiency through technology
Work with technical teams to design and recommend effective digital solutions that enhance business performance and customer experience
Support the delivery of multiple concurrent projects, ensuring alignment with strategic goals
Facilitate workshops, meetings, and communication between business teams and IT
Produce clear documentation including process maps, business cases, user stories, and specifications
Support testing and validation activities to ensure solutions meet business expectations
Assist with change management, including the creation of training materials and supporting user adoption
Contribute to system and data integration initiatives that improve customer-facing and internal processes
Apply sector knowledge (FMCG or print management) to ensure solutions meet industry-specific requirements

What we offer

Competitive salary
Qualifying Sick Pay scheme
Pension scheme & Life insurance
Share Save scheme
Income Protection
25 days holiday plus Bank Holidays
Employee Assistance Programme
Virtual GP, Occupational Health & free Flu vaccine
Cycle to Work and shopping discounts

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , El Paso

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

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Senior Python Pyspark Engineer

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8 - 10 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Programming Languages:Python, PySpark
Data Lake Table Format: Apache Iceberg
Data Orchestration:Apache Airflow
Data Visualization: Tableau
Big Data Processing: Apache Spark

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Fulltime

New

Community Marketing Manager - Surface & Edge

Microsoft’s Consumer Marketing Organization’s Social Marketing team is revolutio...

Location

United States , Redmond

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) community management, social media or related work experience OR equivalent experience
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years community management, social media, or related work experience OR equivalent experience
Experience monitoring and analyzing large volumes of community conversation across platforms
Experience translating insights into clear recommendations for product and marketing teams
Experience in consumer tech, gaming, entertainment, or digital first brands
Experience with social listening tools and community analytics methodologies
Experience navigating nuanced sentiment, crisis scenarios, and high-velocity discourse

Job Responsibility

Monitor conversations across Reddit, Discord, social platforms, and key press outlets to identify sentiment shifts, behavioral trends, emerging opportunities, and risks
Convert community insights into structured recommendations for product, community engagement, and marketing strategies
Act as the internal champion for audience needs, ensuring community findings shape decision making across teams
Identify and escalate crisis related conversation trends with context, recommendations, and mitigation paths
Ensure all content scheduled in the editorial calendar is published accurately and on time across owned channels
Partner closely with creative, social strategy, and content production teams to develop messaging that resonates with the community and reflects real audience motivators
Collaborate with cross functional partners to infuse community insights into campaign development, messaging frameworks, and narrative direction
Own and operate dedicated social and/or community presences as a trusted point of direct-to-community conversation
Build relationships with core audience segments, superusers, advocates, and topic resources in relevant ecosystems
Facilitate bidirectional dialogue sharing product updates, gathering feedback, and deepening fan trust and loyalty

Fulltime

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Staff Accountant

We are looking for a detail-oriented Staff Accountant to join our team in Fairfi...

Location

United States , Fairfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or a related field
Minimum of 2 years of experience in accounting
Proficiency in accounting systems such as NetSuite, QuickBooks, or Oracle
Advanced skills in Microsoft Excel, including pivot tables and formulas
Strong analytical abilities and attention to detail
Demonstrated ability to manage multiple deadlines and priorities effectively
Familiarity with month-end close processes and financial reporting

Job Responsibility

Prepare and record journal entries, including sales batches, accruals, deductions, and prepaids
Perform monthly, quarterly, and annual financial close activities to ensure accurate reporting
Reconcile general ledger and balance sheet accounts to maintain financial accuracy
Manage accounts receivable and ensure timely processing and collections
Adhere to relevant regulations, policies, and internal controls while assisting in their maintenance
Provide system-related support to resolve accounting issues and enhance operational efficiency
Contribute to the annual budgeting process by preparing relevant financial data and reports
Assist in audit preparations and collaborate with auditors to ensure compliance
Work closely with sales, marketing, and finance teams to support organizational goals
Take on additional tasks, projects, and reconciliations as assigned to support the accounting function

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Loss Prevention Officer

Patrol all areas of the property; assist guests with room access. Monitor Closed...

Location

United States , Tampa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Patrol all areas of the property
assist guests with room access
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS or administer first aid/CPR as required
Assist guests/employees during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse guest/employee disturbances
Call for outside assistance if necessary

Job Responsibility

Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day
Learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values

What we offer

Chance to be proud of the work you do and who you work with

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Naples

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Servicing Journey Reimagination Experience Owner

Citizens Bank

Location:
United States , Johnston ▼
Short Hills
Westwood
Charlotte

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 06, 2026

Expiration:
February 13, 2026

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