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NTT DATA Logo NTT DATA · IT - Administration

Services Technician

South Africa, Rustenburg · Job Posted April 15, 2026
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Job Description

The Skilled Services Technician at NTT DATA is responsible for providing technical support, maintaining servers and network hardware, and ensuring client satisfaction. The role requires solid experience in IT environments, excellent communication skills, and the ability to work collaboratively with clients and teams. Candidates should have relevant certifications and a strong problem-solving ability.

Job Responsibility

  • Provides support when problems arise and maintains a log and/or list of all the required repairs
  • Carries out routine server and/or network maintenance tasks
  • Does setup and maintenance of backup systems for desktops and file servers
  • Engages with clients and may assist with software and hardware installation and break/fix function at levels of complexity requiring considerable judgement and initiative
  • Ensures the operational hardware and the associated software are installed on client sites
  • Tests installations and assist with fixing performance issues of installed software, escalating problems where applicable
  • Contributes to client engagement and the success of the team by working with the team to ensure a quality solution for the client
  • Proactively monitors the ITSM queues
  • May act as an informal team leader
  • Performs any other related task as required

Requirements

  • IT diploma or equivalent IT qualification
  • Relevant vendor and product certification together with the required vocational training completed preferred
  • A+ certification is beneficial, but not crucial
  • Network +
  • Security +
  • Cloud +
  • Entry Level Microsoft is beneficial
  • ITIL Foundation
  • Azure Fundamentals beneficial
  • Solid demonstrable related experience grained within a similar IT environment
  • Solid demonstrable related experience with the relevant operating systems on server platforms
  • At least 2 years of worked experience in the same of similar role
  • The sucessful person much have their own vehicle as a non negotaible requirment for this role

Nice to have

  • Active Directory knowledge (moving of user/computers accounts between OUs/disabling computers)
  • Ability to adapt to different requirements/scenarios
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