Services Operations Sanctions Director

• Full management responsibility over a large team of cash and trade operations and transaction services managers in large site or across multiple smaller sites including management of people, budget and planning
• Manage multiple major processes, including Trade and Cash or Payment Processing, operational accounting, reconciliation, proofing, etc.
• Oversee quality reviews, end results, budget, policy formulation and planning and significant contribution to future strategy of Cash and Trade Operations
• Manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc.
• Resolve highly complex and varying issues that have substantial potential impact and execute transaction services strategies by applying in-depth industry knowledge
• Apply comprehensive understanding in multiple functional areas, as well as underlying business principles
• Negotiate internally, often at senior levels (across functions) and with external parties, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

• 15+ years of experience in a related role
• Experience in a related role in business, functional and people management
• Trade and Cash operations knowledge in a large operations center
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Master's degree

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays
• discretionary and formulaic incentive and retention awards