CrawlJobs Logo

Services Operations Program Manager

amd.com Logo

AMD

Location Icon

Location:
United States, Austin ▼

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

117120.00 - 175680.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a Services Operations Program Manager to lead the strategic and operational management of our global contingent labor program. This role ensures alignment between business objectives, supplier performance, financial goals, and standardized processes across multiple regions and suppliers. The Program Manager will partner with Procurement, HR, Finance, and IT to optimize supplier relationships, streamline operations, and provide actionable reporting insights that drive workforce efficiency and cost control.

Job Responsibility:

  • Align contingent workforce strategies with evolving business needs, skills, and locations
  • Manage transitions to new Managed Service Providers (MSPs) and coordinate supplier changes, including new engagements and exits
  • Partner with Procurement and business leaders to assess supplier performance, continuity, and financial impact
  • Support Annual Operating Plan (AOP), Project Budget Alignment (PBA), and Long-Range Planning (LRP) processes
  • Partner with procurement for bill rate changes, supplier escalations, and performance improvement initiatives
  • Support sourcing activities by coordinating contingent worker needs across suppliers and countries
  • Work with procurement to maintain accurate and current Statements of Work (SOWs), blanket POs, and bill rate data
  • Validate invoices, timesheets, and expenses to ensure compliance with SOW terms and financial accuracy
  • Partner with IT to support equipment provisioning for contingent workers
  • Maintain a master database tracking headcount, spend, bill rates, and tenure by supplier and country
  • Forecast contingent workforce spend and resource needs
  • align with Finance on budgets and accruals
  • Track and report performance against budget
  • manage updates, approvals, and variance analyses
  • Create and implement standardized processes for expense policies, timecard approvals, invoice data, and SOW updates
  • Establish governance and reporting processes for non-standard pay (overtime, weekend, and holiday work)
  • Drive continuous improvement initiatives to enhance efficiency and compliance across the contingent workforce ecosystem

Requirements:

  • Extensive experience in contingent workforce management, supplier operations, or MSP/Vendor Management Office (VMO) environments
  • Proven success in managing large supplier networks across multiple geographies
  • Strong financial acumen and experience with spend forecasting, budgeting, and variance tracking
  • Excellent stakeholder management and communication skills
  • Strong analytical, reporting, and data validation abilities
  • Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field preferred

Additional Information:

Job Posted:
December 17, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
View All Jobs In This Company
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Services Operations Program Manager

New

Technical Program Manager - Ecosystem Data Operations

The Technical Program Manager plays a pivotal role in ensuring the highest quali...
Location
Location
United States , Seattle
Salary
Salary:
124000.00 - 150000.00 USD / Year
truveta.com Logo
Truveta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years technical program/project management delivering cloud data services or platform integrations
  • 3–5+ years working with healthcare data (EHR, clinical warehouses, or claims) and familiarity with clinical workflows
  • Strong program discipline: ADO / work-back planning, risk management, stakeholder communication, and change control
  • Comfortable in product/ops environments: translating product requests into ops changes and vice-versa
  • Experience in a startup environment, especially with the ability to be comfortable (and thrive) with uncertainty and operate independently
  • Excellent verbal and written communication
  • ability to run technical working sessions and executive updates
Job Responsibility
Job Responsibility
  • Lead data onboarding engagements
  • Serve as the external facing technical partner
  • Own operations & continuous improvement
  • Communication & visibility
  • Be the “voice of the member” within Truveta
  • The team, the team, the team
What we offer
What we offer
  • Comprehensive benefits with strong medical, dental and vision insurance plans
  • 401K plan
  • Professional development & training opportunities for continuous learning
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave
  • Regular team activities (virtual and in-person)
  • Additional compensation such as incentive pay and stock options
  • Fulltime
Read More
Arrow Right
New

Manager, Vegetation Management Operations

The Vegetation Management Leadership leads staff and outside contractors to ensu...
Location
Location
United States , Santa Rosa
Salary
Salary:
129000.00 - 232000.00 USD / Year
pge.com Logo
PG&E Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a job-related discipline or equivalent experience
  • California Driver’s License
  • Ten years of job-related experience with at least five years in a leadership role
Job Responsibility
Job Responsibility
  • Leads vegetation management operations in one of several regional areas or for transmission throughout the service territory
  • Works with the senior manager, peers, and individual contributors to develop strategic direction and operational objectives
  • Serves as departmental champion for company safety, reliability, affordability, and customer and people goals
  • Partners with peer VM Managers to set short—and long-term goals, performance measures, and reporting mechanisms for the department
  • Deals with complex, challenging, and sensitive issues with customers and public entities escalated from supervisors and others
  • Oversees quality control inspections and recommended actions
  • Manages ~$75m plus annual operating budgets
  • Ensures regular focus on performance improvement opportunities
  • Coaches’ supervisors who participate in regulatory and industry forums, public hearings, or legal proceedings
  • Reviews and approves the development of new or revised scopes of work for contractors
What we offer
What we offer
  • Eligible to participate in PG&E’s discretionary incentive compensation programs
  • Fulltime
Read More
Arrow Right

Managed Services Manager

The Managed Services Manager (MSM) serves as a trusted advisor and integral exte...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification - PMP/Prince2/ITIL Preferred
  • Prior experience in managed Services with enterprise clients a plus
  • Knowledge of technology fundamentals and trends is essential
  • Excellent ability to influence across and up – achieving/beating expected business outcomes
  • Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
  • Account management skills are preferred
  • Degree in a related technical field
  • Demonstrated Program Management skills and high organizational skills required, ITIL & PMP certification desired
  • 5+ years of experience managing, complex and transformative IT programs and projects such as software development, datacenter migrations or cloud computing strategies
  • Demonstrated English verbal, written, and typing skills
Job Responsibility
Job Responsibility
  • Partners with the Customer to utilize industry best practices (ITIL/ITSM) to ensure team collaboration with Customer's IT service management team
  • Responsible for customer relationship management and for the overall delivery of the Service solution
  • Acts as Customer's single IT management focal for all service-related issues, escalations, and integration actions
  • Provides direction and leadership to the GMS support teams
  • Strives to make continuous improvements to key processes
  • Holds people accountable to meet organization goals and performance initiatives
  • Demonstrates skills in management, planning, problem solving, innovation, analysis, communication and negotiation
  • Serves as GMS customer’s single point of contact for escalation and management issues
  • Seamless onboarding of accounts into GMS operations
  • Act as customer’s advisor for digital transformation and strategic initiatives
What we offer
What we offer
  • Comprehensive suite of health, financial and emotional wellbeing benefits
  • Career programs catered to helping team members reach career goals
  • Unconditional inclusion in the workplace
  • Fulltime
Read More
Arrow Right

Manager, Operational Shared Services

We have reimagined the way EZRA supports our clients by introducing a team of sp...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience people managing a shared service or back-office function
  • Ability to motivate teams with metrics and targets
  • Experience automating processes with demonstrable data on improvements over time
  • Strong attention to detail, able to keep many concurrent processes organized
  • Understand financial processes and how to manage POs and payment methods
  • Strength in process documentation and process improvement
Job Responsibility
Job Responsibility
  • Define strategy and success metrics for the new Operational Solutions team
  • Design and implement fundamental ways of working to elevate how OSMs partner with internal stakeholders, defining unique strategies for each proposition as needed
  • Design and implement processes that drive task accountability, track RAG indicators, document decisions made and flag any risks
  • Introduce and leverage automation and technology to increase speed to task completion and accuracy
  • Partner with Product, Tech, and Finance on innovating processes to increase productivity
  • Oversee all team responsibilities including but not limited to: Financial operations for our nominated pay as you go, credit card and pre-pay programs
  • Managing shared mailboxes, creating and sending quotes, inputting information to intake forms for launch, etc
  • Accessing finance systems (Ariba/Coupa/etc) to retrieve and chase POs
  • Requesting CIO creation with EZRA finance team
  • Coordinating with Billings team to generate credit card invoices and gathering credit card payment details from Paypal
What we offer
What we offer
  • Your own world class coach
  • Friends and family coaching
  • 2 weeks work from anywhere
  • Charity days
  • Learning and Development Budget
  • Weekly wellbeing hour
  • Private medical insurance
  • Pension scheme
  • Life Assurance
  • Flexible working hours
  • Fulltime
Read More
Arrow Right

Junior Program Operation Manager

At Blue Education, our unwavering mission is to empower students on their journe...
Location
Location
Salary
Salary:
Not provided
blueeducation.org Logo
Blue Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working in international education with students aged between 7-16 years old, particularly with schools or families in mainland China and Hong Kong
  • Familiarity with the independent and international school sector
  • Speaks Mandarin Chinese and English
  • Proven experience with programme management, educational operations, or client facing-roles
  • Strong written communication skills, including the ability to produce clear, professional, and engaging content
  • Ability to work effectively across time zones and collaborate with international teams
Job Responsibility
Job Responsibility
  • Managing project timelines and ensuring all programme milestones are met on schedule
  • Acting as the main point of contact for parents and students, providing clear communication, guidance, and support throughout the programme journey
  • Conducting and overseeing parent consultations to ensure alignment of expectations and satisfaction at every stage
  • Coordinating with schools and partners from the UK when they visit China, including planning and attending events to strengthen relationships and recruit new students
  • Working closely with our Schools Lead and Academic Leads in the UK to ensure the seamless running of all academic and logistical aspects of the programmes
  • Supporting marketing initiatives by writing engaging articles, blog posts, and social media content to raise awareness of Blue Education’s programmes and highlight emerging trends in international education
  • Overseeing the collection and analysis of feedback from students, parents, and schools to inform future programme improvements
  • Monitoring and reporting on key performance indicators to ensure high standards of service delivery
  • Collaborating with the wider operations and academic teams to maintain consistency, quality, and innovation across the programme
What we offer
What we offer
  • bonus/stock options based on performance
Read More
Arrow Right

Finance Transformation Program Management Group Manager

The Fin Solutions Group Manager is accountable for management of complex/critica...
Location
Location
United States , New York
Salary
Salary:
176720.00 - 265080.00 USD / Year
https://www.citi.com/ Logo
Citi
Expiration Date
January 02, 2026
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience
  • Experience within the financial services industry highly preferred
  • Experience within or adjacent to financial services Treasury, Liquidity, Capital, Reporting, and Books & Records activities, processes, and controls
  • Requires strong communication and diplomacy skills in order to guide and influence others
  • Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
  • Self-motivated with the ability to make decisions in the absence of detailed instructions
  • Proficient Microsoft Office skills
  • Experience with projects and knowledge of Program Management and/or Change Management
  • Bachelor's degree required, Master's degree preferred
Job Responsibility
Job Responsibility
  • Contributes to the design, roll-out and governance of financial solutions
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Identifies stakeholders and key organizations and builds and manages relationships
  • Uses prior experience with financial services, and ideally finance, activities to support process design and execution, ensuring alignment to business goals
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Accountable for delivery of a full range of services to one or more businesses/ geographic regions
  • Regularly interacts with peers within the firm and externally, including regulators and professional organizations
  • Provides advice to internal clients on the implications of business trends, issues, operating environment changes and firm or business unit strategy
  • Appropriately assess risk when business decisions are made
What we offer
What we offer
  • Medical, dental & vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off packages including vacation, sick leave, and paid holidays
  • Discretionary and formulaic incentive and retention awards
  • Fulltime
Read More
Arrow Right

Prime Services Technology Program Manager

Prime Services Technology supports a rapidly growing business that uses technolo...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5- 8 years of relevant experience
  • Understanding and exposure to Data Quality improvement initiatives
  • Excellent communication and presentation skill, business user interaction, issue management and status update
  • Experience in collaborating with cross-functional teams and work with business users
  • Significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
  • Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
  • Experience managing and delivering complex technical projects
  • Strong technical background, experience with Software Development Lifecycle and experience managing stakeholders in a global and dynamic environment
  • Strong listening, presentation, communication, interpersonal and influencing skills to influence a wide range of audiences and gain consensus among staff
  • Superior planning, organization, project management and analytical skills as well as attention to detail
Job Responsibility
Job Responsibility
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Drive multiple projects simultaneously requiring the ability to multi-task
  • Understanding Business priorities and working as a liaison between Business and Development teams
  • Track/monitor day-day project status changes and prioritization changes
  • Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
  • Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
  • and requires basic commercial awareness
  • Ensures essential procedures are followed and contributes to defining standards
  • Manage expectations and apply sound ethical judgment regarding personal behavior, conduct and business practices
  • Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects
  • Fulltime
Read More
Arrow Right

Lead Analyst for Cash Services Operations

The Lead Analyst for Cash Services Operations is a strategic professional respon...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of relevant experience
  • Significant industry experience required
  • Demonstrated subject matter expertise in multiple or specific skill sets, business areas, or products (risk & controls, senior management presentation, stakeholder management, analytics)
  • Fluency in English - written and verbal
  • Advanced usage of Microsoft products (Excel, PowerPoint, Word)
  • Proven ability to manage complex issues related to operations management and implement and manage a successful risk/control environment
  • Execution focused mindset to overcome obstacles and minimize bureaucracy
  • Demonstrated exceptional communication, influencing and negotiation skills with senior leaders across functions to articulate complex recommendations
  • Ability to develop partnerships with Technology, Compliance/Risk, Finance, HR and key internal stakeholders
  • Impeccable integrity and judgment
Job Responsibility
Job Responsibility
  • Serve as a subject matter expert, developing and implementing business initiatives, client solutions, and projects
  • Stay abreast of developments within the firm’s transformation and control initiatives, considering their implications for the role and the business
  • Manage the volume, quality, timeliness, and delivery of complex deliverables for the broader Cash Services organization
  • Be accountable for the integrity of processes, operations, and associated results
  • may include responsibility for planning, budgeting, and policy formulation within the area of expertise
  • Conduct detailed analysis of complex issues where the optimal course of action is not immediately evident, recommending and implementing solutions
  • Investigate various scorecards and performance management tools to mitigate exposure (risk/financial/regulatory)
  • design and implement monitoring reports and tools as needed
  • Continuously identify and drive opportunities to improve and strengthen organizational delivery by overseeing and developing various governance frameworks and tools
  • Define, develop, implement, and track appropriate margin-related Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for the group
What we offer
What we offer
  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work-life balance
  • Career progression opportunities across geographies and business lines
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com –
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Australia Jobs Canada Jobs Poland Jobs Ireland Jobs Spain Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2025 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy