Services Operations Administrator

• Drive process enhancements that improve efficiency, accuracy, and consistency across operational and financial workflows
• Partner with Operations, Accounting, customers, and vendors to deliver responsive support and maintain strong working relationships
• Oversee purchase orders from creation through completion, including status tracking, updates, extensions, cancellations, and closures
• Review incoming requests to confirm they meet business policies, financial standards, and required turnaround times
• Reconcile pass-through charges and related billing details to support accurate invoicing and contract compliance
• Analyze reports tied to fees, invoicing activity, budgets, and purchase order balances to identify discrepancies or risks
• Investigate purchase order exceptions, coordinate with cross-functional teams to resolve issues, and escalate complex matters when necessary
• Assist with project setup activities, validate fees, and help reinforce standardized practices across the function

• Bachelor's degree in Business, Finance, Supply Chain, or a related field, or equivalent relevant experience
• 1-2 years of experience in operations support, financial processing, purchase order administration, or a similar business function
• Hands-on experience with Oracle and strong proficiency in Microsoft Office applications
• Strong written and verbal communication skills with the ability to share information clearly and professionally
• Excellent problem-solving abilities, with a proactive mindset and a strong commitment to customer service
• Strong attention to detail, with the ability to review and validate financial data accurately
• Strong organizational and project coordination skills, including the ability to prioritize competing deadlines and work effectively across teams

Familiarity with purchase order management, invoicing, accounts receivable, or related financial operations is preferred

• medical, vision, dental, and life and disability insurance
• eligibility to enroll in our company 401(k) plan