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Services Observability and Analytics Specialist

https://www.citi.com/ Logo

Citi

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Location:
Singapore , Singapore

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Authentication Platforms Integration - Analytics and Operational Assurance team is responsible for the integration of the Authentication platforms infrastructure for the purposes of Observability, Analytics, and Monitoring. This role is part of a larger global team responsible for managing the integration of authentication platforms that are leveraged by all businesses across Citi.

Job Responsibility:

  • Gather monitoring, analytics requirements, including both dashboard and report visualizations
  • Develop a solution using existing tools for meeting these requirements
  • Implementing these solutions, including documentation and knowledge transfer
  • Perform post-deployment testing of solutions in individual environments
  • Troubleshooting incidents and problems in a timely resolution as defined in SLAs
  • Capacity, Performance and Stability validations

Requirements:

  • Bachelor's Degree (Engineering, Mathematics, or IT related field) or equivalent work experience
  • Experience with critical production support, upgrades, and project lifecycle/SDLC processes
  • Well versed with creating Python scripting and/or Shell scripting
  • Knowledgeable in Observability fundimentals and principles

Nice to have:

  • Well versed in AppDynamics or similar Observability Platform
  • Conversant in Linux-based environments (preferably RHEL) that includes being conversant in terminal commands and developing shell scripts
  • Familiarity with IT Service Management processes and tools such as a Service Now
  • Exposure to one or more of the following: Splunk queries/processing language
  • Platforms such as Angular or Tomcat
  • BI product such as Tableau
  • Autosys scheduling and promotion
  • Github/Bitbucket for source code management

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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