Services Manager - Technical Support Generator/Turbine Controls

• Own the resolution of post-sales technical customer issues
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy
• Has knowledge of best practices and how own area integrates with others
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles
• Uses technical experience and analytical thinking
• Uses multiple internal and limited external sources outside of own teams to arrive at decisions
• Acts as a resource for colleagues with less experience
• May lead small projects with low risks and resource requirements
• Explains information
• developing skills to bring team members to consensus around topics within field
• Conveys performance expectations and may handle sensitive issues.

Bachelor's degree from an accredited university or college in engineering field other technical area and 3 years in generator or turbine controls Or high school diploma / GED with at least 7 years of experience in in generator or turbine controls.

• Power generation experience
• Experience with GE Control System products
• Power Plant Controls Troubleshooting & Technical Support Experience
• Experience working with global teams and previous global responsibilities
• Proficiency with computer tools (Excel, Word, PowerPoint etc.)
• Demonstrated ability to proactively identify challenges, resolve effectively, and deliver results
• Effective decision making skills that leads to long term customer & business success
• Demonstrated strong interpersonal skills and ability to coach/mentor effectively
• Strong agent of change with focus on executing efficiently in a complex, diverse and dynamic cross-functional global matrix organization
• Demonstrated ability to drive solutions in a matrix organization and partner with a global network of stakeholders to deliver results
• Proven track record of delivering results and leading teams in a dynamic business environment
• Self-motivated, self-starter capable of remaining flexible to changing work priorities
• Strong Organizational, Analytic, and problem solving skills
• Demonstrated ability to proactively identify challenges, resolve effectively, and deliver results
• Strong decision-making skills.

• Health Insurance
• Health Reimbursement Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• FSA
• FSA With Employer Contribution
• HSA
• HSA With Employer Contribution
• Fitness Subsidies
• On-Site Gym
• Mental Health Benefits
• Adoption Assistance Program
• Family Support Resources
• Birth Parent Or Maternity Leave
• Adoption Leave
• Flexible Work Hours
• Remote Work Opportunities
• Hybrid Work Opportunities
• Commuter Benefits Program
• Casual Dress
• On-Site Cafeteria
• Holiday Events
• Unlimited Paid Time Off
• Paid Holidays
• Personal/Sick Days
• Summer Fridays
• 401(K)
• Stock Purchase Program
• Performance Bonus
• Relocation Assistance
• Financial Counseling
• Profit Sharing
• 401(K) With Company Matching
• Tuition Reimbursement
• Access To Online Courses
• Lunch And Learns
• Leadership Training Program
• Internship Program
• Associate Or Rotational Training Program
• Diversity, Equity, And Inclusion Program
• Employee Resource Groups (ERG)
• Unconscious Bias Training