Services Lead Job at Derbyshire Mind (Derby)

Agent-Guest Services-Lead

The Agent-Guest Services-Lead organizes and coordinates group check-in/pre-regis...

Location

Dominican Republic , Santo Domingo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
None license or certification

Job Responsibility

Organize and coordinate group check-in/pre-registration procedures
Sell a room/accommodation to guests without reservations
Anticipate sold-out situations
Obtain alternative accommodations for guests with reservations
Block rooms in the computer
Perform duplicate reservation checks
Run and check daily reports/contingency lists
Supply guests with directions and information
Answer, record, and process all guest requests, questions, or concerns
Arrange transportation for guests/visitors

Fulltime

Food Service Worker Lead

As a Food Service Worker, you’ll assist with food prep, portioning meals, and se...

Location

United States , Las Vegas

Salary:

Not provided

Aramark UK

Expiration Date

Until further notice

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food Service Experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE)

Job Responsibility

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile

Food Service Worker Lead

As a Food Service Worker, you’ll assist with food prep, portioning meals, and se...

Location

United States , West Burlington

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food Service Experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Responsibility

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile

Parttime

Food Service Worker Lead

As a Food Service Worker, you’ll assist with food prep, portioning meals, and se...

Location

United States , Columbus

Salary:

18.00 - 20.00 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food Service Experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Responsibility

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile

What we offer

Complimentary lunch
support with uniform footwear
medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Customer Service Support Team Lead

As a Customer Service Support Team Lead, you will supervise activities and perso...

Location

Spain , Barcelona

Salary:

Not provided

OVYA Production

Expiration Date

Until further notice

Requirements

University degree (Bachelor’s) or equivalent
3 to 5 years of customer service experience in a manufacturing environment
Previous supervisory experience, preferably in a fast-paced team environment
Excellent command of both oral and written local language and English
Knowledge of an additional language is considered an advantage
Strong attention to detail and accuracy
Ability to work under pressure with an enthusiastic attitude

Job Responsibility

Supervise activities and personnel of the Customer Service Support Department
Monitor all aspects of the Customer Service Support Department’s performance
Approve working hours, monitor employee attendance, and provide adequate departmental coverage
Train new employees and coordinate cross-training
Develop and update Customer Service Support training programs
Review, update and revise departmental procedures
Complete and conduct yearly Employee Performance Reviews
Conduct initial interviews with potential employees
Motivate staff to extract a high level of productivity
Coordinate and monitor SAP process returns, credits and debits in SAP

What we offer

50% Hybrid Work Model
Ticket Restaurant
Flexible Retribution: Kindergarten & transport benefits
30 Labor Days of Holidays
Language Lessons
Medical Insurance: 60% company-subsidized
Open and Modern Office Environment

Fulltime

Service Sales Lead

We're looking for an experienced Service Sales Team Lead to join our team! This ...

Location

Australia , Warabrook

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

Demonstrated experience (3+ years in a business and/or customer service leadership role)
Experience within a contact centre environment is preferred yet not essential
Previous customer resolution, complaint management and/or customer service experience
Experience working in a customer facing, and values driven organisation
Experience in driving positive cultural reform and building workforce capability
Engaging personality, well developed presentation, written, verbal and listening skills, including an excellent telephone manner
Commitment to the customer service ethic, always putting the needs of the customer first
Able to adapt communication style to specific needs of individuals and groups
Self-motivated, accountable and customer focused
Demonstrate confidence, empathy, and sound business judgement in interactions and in the provision of advice

Job Responsibility

Assist the National Business Development Manager to maintain the development, achievement and continuous improvement of the team objectives and plans
Identify improvement opportunities and offer possible solutions
Ensure reports, projects, presentations, and other administrative work are completed as required
Constructively and cooperatively participate and contribute to the team environment
Be a champion of the company’s Complaints and Feedback Policies and Procedures
Dealing with complaints over the phone and in writing
Assessing complaints received with a view to determine the appropriate department responsible for responding to complainant
Providing, both verbally and written, clear and accurate advice to all complainants, internal and external stakeholders
Ensure any feedback or complaint received is documented and referred to the business within a timely manner
Oversee all complaints entered into the company’s system and ensure they are managed up to resolution

What we offer

Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Fitness Passport: Access to subsidised Gym membership
Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist
Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa
Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation

Fulltime

Lead Customer Service Representative

Circle K is a global convenience store brand that emphasizes a collaborative wor...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Ability to manage and lead customer service operations
Excellent interpersonal and communication skills
Ability to work in a fast-paced environment
Problem-solving skills
Ability to work varying shifts, including weekends and holidays
High school diploma or equivalent preferred

Job Responsibility

Lead and manage customer service operations
Provide excellent customer experience
Ensure smooth store operations
Collaborate with team members
Address customer concerns

Chapter Lead Service Owners - Product Manager

We are looking for an experienced Chapter Lead/Product Manager to lead a team of...

Location

Luxembourg , Leudelange

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management
Strong ability to drive a team, and impulse end user customer focused orientation
Good understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management
Good understanding of DevSecOps principles
Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus)
Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities
Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence
Experience with budgeting, forecasting, and financial oversight for service-related projects
Fluency in English (written and spoken) is required
proficiency in any other European language is a plus

Job Responsibility

Service Lifecycle Management: Manages the end-to-end lifecycle of services delivered within the organisation, ensuring Service Owners and their services are aligned with customer needs and business objectives
Roadmap and Vision: Develop and communicate a clear service roadmap that outlines priorities for value generation, ensuring alignment with long-term organizational goals
Service Definition and Features: Define with Service Owners the service offerings, features, and SLAs (Service Level Agreements) for services, ensuring clear expectations for operational teams and clients
Cross-Functional Collaboration: Collaborate with architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements
Stakeholder Management: Serve as the primary interface between the Service Owners, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding services

What we offer

Access to our Sopra Steria training and personal development academy
A company car lease or mobility budget
A company laptop and new iPhone
Private health insurance coverage
Meal vouchers
Social security and pension plan
A competitive salary
26 holiday days

Fulltime

Services Lead

Derbyshire Mind

Location:
United Kingdom , Derby

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 18, 2026

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Derbyshire Mind

Location:United Kingdom , Derby

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
March 18, 2026