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The Services Financial Crimes Risk team operates as part of the first line of defence, responsible for ensuring proactive, effective, and sustainable financial crimes risk management across Citi's Services line of business. The Vice President, Services Financial Crimes Risk is responsible for assisting in the management and oversight of financial crime risks as they relate to the use of Services' products by higher-risk clients. Working within a global team, the VP collaborates with Product Heads, Sales, Cluster and Regional teams, Business Risk, Operations, Technology, and Compliance in identifying, assessing, and managing emerging risks — supporting the first-line control infrastructure in addressing them effectively. This is an operationally focused role that provides day-to-day support to the business, assisting in ensuring that appropriate and effective controls are in place to manage the risks arising from the use of Services products by higher-risk client segments, including Payment Intermediaries, Foreign Correspondent Banks, Marketplaces, Content Creators, and Gaming/Gambling entities. The VP will contribute to the delivery of governance and oversight activities to ensure that the implementation of controls is consistent with Citi's standards and applicable law with respect to AML, Sanctions, Fraud, Anti-Bribery and Corruption (ABC), and reputational risk. The position reports to the Services Financial Crimes Risk Senior Vice President for High-Risk Client Activity.
Job Responsibility
Assist in monitoring the client portfolio to ensure it remains within the business's defined risk appetite
Support the documentation and ongoing maintenance of control processes
Provide administrative and substantive support to the Secretariat function for the relevant committees governing client approval and escalation matters
Document actions taken and assist in tracking outstanding matters through to resolution by engaging the relevant stakeholders
Collaborate with ICRM to support the correct interpretation and application of regulatory requirements
Assist in assessing proposed modifications to compliance policies and contribute to stakeholder engagement to support effective implementation
Liaise with Compliance Assurance and Internal Audit to assist in the timely resolution of identified issues
Support oversight activities through the collation and review of metrics, monitoring of activity, and tracking of corrective action plans
Assist in the preparation of presentations for senior management and governance committees, covering developments, emerging risks, control issues, and enhancements relating to higher-risk client activity
Escalate matters requiring immediate attention to the appropriate supervisor or channel
Assist in the maintenance of the Manager's Control Assessment (MCA) in accordance with Citi's Risk Policy
Track and manage KYC delinquencies, escalating where appropriate
Conduct analysis of activity reviews and assist in applying findings across the broader portfolio
Identify and propose follow-up actions arising from reviews and escalations
Support the promotion of a balanced and proportionate approach to risk management
Assist the business with client engagement as required
Requirements
University degree required
a Master's degree is desirable
Relevant experience in financial crime, regulatory compliance, or risk management within a financial institution
Good understanding of Correspondent Banking obligations and regulations
Good understanding of payments systems, including associated risks, challenges, and opportunities
Professional financial crime certification preferred (e.g. ACAMS, ACSS)
Solid professional background in Financial Services, encompassing Financial Crime and/or Compliance, Business/Product Operations, and/or Risk and Controls
Awareness and understanding of blockchain technology and digital assets (e.g. stablecoins, cryptocurrencies) and their associated financial crime risks
Familiarity with global cryptocurrency regulations and VASP licensing and compliance requirements
Good interpersonal skills with the ability to communicate effectively with internal stakeholders and clients
Ability to work independently and deliver to defined timelines and quality standards
Willingness to raise concerns, escalate issues, and flag matters requiring attention
Clear and concise oral and written communication skills, with the ability to present information in a structured and professional manner
Ability to work effectively within a global organisation and adapt to a variety of stakeholder environments
Organised and proactive, with the ability to manage multiple tasks concurrently
An interest in or exposure to people and team management is advantageous
Familiarity with project management principles is desirable
Ability to prioritise and manage competing demands in a dynamic, fast-paced environment
Solid analytical skills with a methodical approach to follow-up and problem-solving
Ability to review processes and contribute recommendations to improve quality, controls, and operational efficiency
Nice to have
Professional financial crime certification preferred (e.g. ACAMS, ACSS)
An interest in or exposure to people and team management is advantageous
Familiarity with project management principles is desirable
What we offer
competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you (and your family) to be well, live well and save well