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Services Controls Assessment Officer, Vice President

United Kingdom, Belfast · Job Posted March 21, 2025

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Job Description

The Services Control Testing Utility is responsible for assessing the adequacy of Controls, Monitoring and Testing Tools that are designed and executed by the Services business teams. This position will report to the Services Control Assessment & Testing Head within the COO’s Controls Testing Utility on an interim basis and will report to the Services Controls Assessment Lead once this C14 role has been appointed. It is an execution-oriented position that is responsible for operational controls performance assessment and assurance for Services controls as well as monitoring and testing tools. This includes the execution of control assessment processes, results reporting, and insight sharing related to the above scope of controls assessment activities. Coverage may vary from time to time to meet internal and external deliverables across the Services Controls Assessment and Testing team.

Job Responsibility

  • Executes control design assessments, monitoring design assessments and testing design assessments for controls operated by the Services business in line with the applicable Policies, Procedures and Standards
  • Handles exception communications by confirming proposed outliers and reviewing them with control/control execution leaders from the covered business/function
  • Develops control monitoring and testing tools and associated procedures in line with the applicable Policies, Procedures and Standards
  • Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing
  • Supports the adoption of the new MCA Standards and Procedures and the build out of the central controls testing capability
  • Take responsibility for their own book of work and prioritizes potentially competing deliverables
  • Supports training of assessment officers on processes, systems, and execution of control assessment activities, which may include cross-training onshore and offshore staff across the Services Control Assessment & Testing Team
  • Maintains relationships and drives accountability with partners, peers and other stakeholders to drive control assessment and testing's success in support of the business's strategy
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Supports other relevant work efforts of the department where needed and as directed by their manager

Requirements

  • Relevant risk and control experience
  • Advanced knowledge and experience in controls design, execution and/or control testing
  • Experience in Services products and distribution channels required
  • Excellent understanding of MCA (Managers Control Assessment) or equivalent risk and control frameworks and processes at peer firms
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
  • Strong communication, written and presentation skills
  • Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
  • Independent thinker and able to perform a credible challenge of businesses/functions
  • Ability to work independently and effectively on virtual teams, including across different geographies and time zones preferred

What we offer

  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
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