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Join NTT DATA as a Services Architect, where you'll design and implement Managed Services solutions across various technology domains. Collaborate with clients and internal teams to create innovative, secure, and competitive service designs. A bachelor's degree in Information Technology and deep knowledge of Managed Services are essential. Strong analytical and communication skills are required to thrive in this role.
Job Responsibility:
Design and implement Managed Services solutions across various technology domains
Collaborate with clients and internal teams to create innovative, secure, and competitive service designs
Design complex managed service solutions to meet client needs, integrating technology and service design across various domains
Conduct sales presentations and product demonstrations
Collaborate with internal teams and partners to ensure supportable service designs
Validate new design features and delivery models or recommend improvements to existing services
Develop service design deliverables, obtaining sign-off from technical, service, and costing stakeholders
Provide solutions that are commercially competitive while mitigating risk
Map client requirements to our service elements
Coordinate the development of end-to-end solutions covering cloud services, technology architectures, SIAM, SLA, and ITSM practices
Execute a consulting approach to create consolidated statements of requirements, transition documents, and costings based on client needs
Assist sales teams in presenting architecture solutions focused on cost savings and uncovering growth opportunities
Share client outcomes and market conditions with global stakeholders to evolve and innovate our service strategies
Engage with vendor management
Ensure a smooth transition to service delivery teams
Assist with commercial model discussions
Discover and analyze DATA inputs, ensuring all service costs are accurately populated to reflect the delivery of the service over the contract term
Requirements:
Deep knowledge of Managed Services, including cloud, global, and distributed delivery models
Certification in TOGAF advantageous
Strong proficiency in Application and Cloud/Infrastructure Managed Services
Experience with costing models in collaboration with sales and finance teams
Up-to-date knowledge of emerging trends in technology such as devSecOps, Cloud Native Services, and Intelligent Automation
Proven track record of designing managed services solutions for large enterprises
Strong analytical abilities to evaluate and interpret diverse information
Ability to communicate improvements and the value of solutions to stakeholders at all levels
Capability to facilitate workshops with clients and internal teams to discover requirements and present solutions
Collaborative team member who contributes to team success within a matrixed organization
Bachelor’s degree in information technology or a related field