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The Services Account Executive is a senior individual contributor responsible for driving Dell Technologies Services bookings, revenue and margin in the ANZ market through our Global Alliances route to market (e.g., GSIs, Global SIs/SOs, CSPs/DCPs and strategic alliances). This role partners with Global Alliances Account Executives and Regional Account Managers, core Account Executives, Specialty Sales and Services Sales leadership to execute joint account and territory plans, build pipeline, and close complex, multitower services opportunities attached to alliance-led deals. The Services Account Executive is expected to operate with a high degree of autonomy, deal leadership and strategic influence, while remaining hands on in pursuits.
Job Responsibility:
Deliver Services bookings, revenue and margin targets for the ANZ Global Alliance territory
Build, qualify and manage a balanced services pipeline in SFDC, and attach Consulting, Deployment, Residency, Support and Lifecycle/Managed Services to alliance and core-led opportunities (infrastructure, multicloud, cyber, workforce, edge)
Drive upsell and cross sell to grow services footprint and term in existing alliance-led customers
Define and execute joint territory and account plans with Global Alliances AEs/RAMs, and embed Dell Services into joint offerings, campaigns and pursuits
Maintain strong day-to-day alignment with core AEs, Specialty Sales, ISRs and presales to ensure early services engagement on priority deals
Lead the end-to-end services sales cycle from discovery and qualification through solution shaping, proposal, negotiation and close
Coordinate Solution Principals, Consulting, Deployment, Residency, Delivery, Finance and Legal to develop competitive, risk balanced solutions and SOWs
Own forecast accuracy and opportunity hygiene in SFDC and contribute to deal strategy and approval packs for complex or non-standard bids
Maintain a strong view of the ANZ customer, partner and competitive landscape, and translate Dell Services, APEX and Global Alliances programs into executable ANZ plays
Participate in forecast calls, QBRs and governance rhythms, providing ANZ specific insights on portfolio, pricing and delivery
Requirements:
10+ years in IT services / solutions sales, with consistent achievement of services bookings targets
Demonstrated experience selling professional services, deployment, residency/managed services, and/or lifecycle services into enterprise and/or large commercial accounts
Proven experience working with or through Global Alliances (GSIs/SIs, CSPs/DCPs, outsourcing partners) in ANZ is strongly preferred
Track record of leading complex, multi-stakeholder pursuits involving commercial structuring, negotiation and SOW development
Solid understanding of one or more: Core infrastructure, hybrid/multicloud, colocation and APEX/as-a-Service, Cyber resilience, data protection and security services, Modern workforce, Lifecycle Hub, DaaS and end user services
Strong commercial and financial acumen
able to construct and defend value based proposals and business cases
Executive presence and confidence engaging C level, senior IT and business stakeholders across customers and partners
Effective alliance and relationship management, balancing Dell, partner and customer objectives
Highly collaborative, comfortable leading virtual, cross functional teams without direct line authority
Results driven, self starter, able to prioritize and progress multiple pursuits concurrently in a dynamic environment
What we offer:
Comprehensive Healthcare Programs
Award Winning Financial Wellness Tools and Resources
Generous Leave of Absence for New Parents and Caregivers