ServiceNow Virtual Agent Technical Consultant Job at NTT DATA (Bucuresti)

Senior Software Engineer

About this role: Wells Fargo is seeking a Senior Software engineer.We are lookin...

Location

India , Hyderabad

Salary:

Not provided

Wells Fargo

Expiration Date

Until further notice

Requirements

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
4–8+ years of software engineering experience
3–5+ years of hands-on ServiceNow ITSM development
Proven experience with AI/ML-enabled automation or analytics solutions
Strong expertise in ServiceNow ITSM modules
JavaScript (server-side & client-side)
ServiceNow scripting APIs
Experience with Predictive Intelligence / Virtual Agent
Flow Designer, IntegrationHub

Job Responsibility

Lead moderately complex initiatives and deliverables within technical domain environments
Contribute to large scale planning of strategies
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
Design, develop, and implement solutions across ServiceNow ITSM modules (Incident, Problem, Change, Request Management)
Customize applications using Business Rules, Client Scripts, UI Policies & Actions, Script Includes, Flow Designer / Workflow Editor
Build and maintain Service Catalog items, workflows, and automations

Fulltime

Senior ServiceNow developer (Workday Integration) - Assistant Vice President

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 8 years of experience of ServiceNow development and configuration preferably within the HR Scoped application, with a SNOW partner
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Experience with complex integrations preferably between HR, Payroll, Time and Attendance (Workday preferred)
Experience with setting up Virtual agent and configuration changes is a must and knowledge on Integration hub is a plus
Experience with JavaScript, JSON, Java and API programming strongly desired
Experience with SQL, NoSQL, and Relational Database development desired
Experience with test driven development, agile practices, and tools desired

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members

Fulltime

Principal Atlassian Consultant

Join Us as Our Principal Atlassian Consultant. We’re seeking an accomplished Pri...

Location

United States of America

Salary:

Not provided

Modus Create

Expiration Date

Until further notice

Requirements

7+ years of consulting or enterprise Atlassian administration experience
Extensive hands-on experience configuring and administering Jira, Confluence, and JSM in complex, multi-project environments
Proven success in leading migrations, process transformations, or enterprise implementations
Strong organizational skills and ability to manage multiple parallel engagements
Exceptional written, verbal, and virtual facilitation skills
Atlassian Certifications (ACP-120, ACP-620, ACP-420, etc.) strongly preferred
Deep, hands-on expertise with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps
Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes — integrated with alerting, monitoring, and ITOM tools (e.g., PagerDuty, Opsgenie, ServiceNow, Datadog, Splunk)
Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration
Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections

Job Responsibility

Lead Strategic Engagements: Own end-to-end delivery for Atlassian consulting projects — from discovery through post-implementation stabilization
Facilitate customer discovery workshops to define business outcomes, tool architecture, and process alignment
Oversee multiple concurrent work streams, delegate effectively to junior consultants, and act as the Delivery Lead / Project Manager for enterprise engagements
Create client enablement materials (Confluence playbooks, video tutorials, live training) to drive long-term adoption and success
Client Engagement & Leadership: Serve as the primary client contact, managing expectations, communications, and measurable outcomes
Support presales and proposal development by contributing technical insight and delivery strategy
Coach, mentor, and elevate less senior consultants
foster knowledge sharing within Modus’s Atlassian practice
Represent Modus Create as a thought leader through webinars, conferences, or community contributions

What we offer

Remote work with flexible working hours
Modus Global Office Program: on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries
Employee Referral Program
Client Referral Program
Travel according to client or team needs
The chance to work side-by-side with thought leaders in emerging tech
Access to more than 12,000 courses with a licensed Coursera account
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role

Fulltime

New

Systems Administrator

At Boeing, we innovate and collaborate to make the world a better place. We’re c...

Location

United States , Herndon

Salary:

102850.00 - 173650.00 USD / Year

Boeing

Expiration Date

July 24, 2026

Requirements

Active TS/SCI U.S. Security Clearance and current FSP (Full Scope Polygraph) (U.S. Citizenship Required)
Level 3: 3+ years of related systems design and integration experience, or equivalent education and experience
Experience in System Administration (i.e. Linux/Unix or Windows platforms)
Experience in communicating with customer representatives in a variety of forums, in both written and spoken form, regarding technical subjects
Willingness to successfully complete on-the-job (OJT) training to confirm ability to perform assigned duties and tasks
Willingness and ability to work variable shifts, including days, nights, weekends, and holidays

Job Responsibility

Support a small group of end users who use our system and several other systems that we support
Monitor system performance and troubleshoot issues, sometimes under time pressure
Analyze system performance, identify bottlenecks, and document proposed optimizations to improve overall system efficiency and responsiveness
Maintain accurate documentation of system configurations, procedures, and troubleshooting steps
Interface with customers and represent the entire System Admin Team during high impact operations

What we offer

Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations

Fulltime

New

Clinical Nutrition Manager II

The Health and Wellness Manager is responsible for assigned health and wellness ...

Location

United States , Elon

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree from a 4-year university or college in nutrition
Registered Dietitian credential with the Commission of Dietetic Registration
Licensed Dietitian status, if residing in a state with licensure
Strong communication skills: oral, written, and presentation
Ability to communicate with a wide range of people and behavior styles
Solid strategic, analytical, and decision making skills
Self-starter, confident in abilities, self-motivated and able to work effectively with little supervision
Guest-centric approach to higher education restaurants and dining experiences
Creative and flexible in attitude/style to adapt to new situations in a dynamic environment
Strong value system, unquestioned integrity, and good listening skills

Job Responsibility

Works with internal recipe and menu programs and systems to post accurate menu ingredient and allergen transparency on digital media platform and maintenance of menu scheduling
Oversees FDA National Menu Labeling compliance as it relates to nutritional signage in on-campus residential and proprietary retail locations
Supports health and wellness platforms and implementation of programs such as tabling events, aiding in cooking demos, and other on-campus programming
Works with Guest Experiences Manager to engage the student population through social media and pop-ups events to drive participation
Supports contract retention efforts and client relations
Stays current and up-to-date on dining, nutrition and sustainability practices and trends
Maintains registration status through the Commission on Dietetic Registration and Licensure through the state board as applicable for DTR accredited candidates and maintain professional continuing education annually
Works with the culinary team to perform monthly or weekly kitchen and location recipe adherence audits
Partners with Safety Champion to engage employees and managers in educational in-service and pre-service meetings, and regular trainings to review proper food safety and allergen management procedures
Works with the culinary team to ensure guest’s dietary preferences are being accommodated as presented by any guest

Fulltime

New

Mobile Associate, Store-in-Store, Retail Sales

Mobile Associates, Store-in-Store are an integral part of the Retail Team respon...

Location

United States , Tempe

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Parttime

New

Truck Driver CDL A

Local Combination Drivers are responsible for delivering our products to small a...

Location

United States , Miami

Salary:

29.26 - 30.79 USD / Hour

Keurig Dr Pepper

Expiration Date

Until further notice

Requirements

High school diploma or general equivalency diploma (GED) preferred
21 years of age or older
Lift, push, and pull a minimum of 50 pounds repeatedly
Valid Commercial Driver's License A (CDL A)
Ability to maintain valid DOT Driver Qualification File

Job Responsibility

Delivering products to small and large retailers on a set route
Manually unload trucks using a hand dolly or electric pallet jack
Build rapport with customers
Stock shelves and coolers as requested by the customer

What we offer

Medical, Dental and Vision
Paid Time Off
401(k) program with employer match
Child & Elder Care
Adoption Benefits
Paid Parental Leave
Fertility Benefits
Employee Resource Groups
Breastmilk Shipping Services
Dependent Scholarship Program

Fulltime

New

Customer Success Representative

WorkMax A Foundation Software company, is the brainchild of construction profess...

Location

United States , Payson

Salary:

Not provided

Foundation Software

Expiration Date

Until further notice

Requirements

Previous SaaS software, sales or customer success experience with a software/tech company preferred
Demonstrate the ability to learn and advance in your technical ability
Strong communication skills
Become familiar with the WorkMax suite of products and solutions, speak accurately to these solutions with customers
Excellent phone communication and web presentation skills
Proactively communicate with customers and effectively manage time
Goal driven to meet customer retention
Prefer experience with software/SaaS technology tools (Salesforce CRM, Zoom, Microsoft Suite, along with other technology tools we use)
Have CRM experience and update valuable customer data within the CRM (Salesforce)

Job Responsibility

Conduct outgoing calls to existing software/SaaS customers, improve relations with customers and help them realize the maximum value the WorkMax platform has to offer their organization
Generate new sales opportunities from existing WorkMax customers
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate and complete information to team members by documenting key details within Salesforce CRM
Handle customer complaints - provide appropriate solutions and alternatives within specified time limits
follow up with customers to ensure resolutions are achieved
Communicate internally and externally with colleagues to provide resolution to common customer challenges

What we offer

Medical
Dental
Vision
401K
PTO

Fulltime

Select Country

ServiceNow Virtual Agent Technical Consultant

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?