ServiceNow Test Analyst Job at Advance Solutions (Pan-India (Jalandhar)

Business Analyst - ServiceNow

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , Austin

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA)
dental
vision
401(k) with company match
employee stock purchase plan
commuter benefits
in-house wellness program
broad learning & development opportunities
a charitable giving platform with company match
Fitness allowance

Fulltime

Sr Operations Consultant

The ServiceNow Process Owner is responsible for the design, implementation, gove...

Location

India

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

2-5 years of ServiceNow product knowledge in the areas of Service Catalog, Request Management and Service Level Management
Excellent verbal and written communication skills
Strong interpersonal skills (including negotiation)
Highly proficient presentation skills including use of PowerPoint
Ability to effectively communicate with all levels of the organization
Ability to demonstrate analytical and problem-solving skills
Ability to work on multiple overlapping projects
3-5 years of experience in a ServiceNow Business Analyst or Process Owner role
ITIL certification
ServiceNow Admin certification

Job Responsibility

Define the process mission, vision, goals, KPIs, and success metrics
Design, document, and maintain process flows, standard operating procedures (SOPs), work instructions, and related artifacts aligned with ITIL frameworks
Lead process implementation and ensure adherence to organizational standards and compliance requirements
Analyze process and product performance data to identify trends and areas for improvement
Monitor KPIs and evaluate the effectiveness of implemented processes
Identify bottlenecks and inefficiencies
propose and implement optimizations
Drive innovation, automation, and ongoing process enhancements
Act as the single point of accountability for the process
Ensure proper change management, including documentation, communication, and minimal disruption to service

Business Support Analyst

This open position encompasses activities related to the management of user acce...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience in similar activities
ServiceNow
Active Directory
Systematic, autonomous and logical thinking
Microsoft Office 365
English – Expert
French – Notions
Ability to work independently and in a team environment
Good listening and questioning ability
Ability to plan work ahead and to prioritize workload

Job Responsibility

Test requirements for new business implementations
Identify automation opportunities
Participation and management of projects related to business application needs
Identifying technical errors to improve performance of remote business applications
Assist in software installations and configurations
Participate in workshops and follow-ups regarding business activities
Asset Management Control
Review user identities and work with applications Business Owner, Technical Owner and Access management to perform any required corrective / preventive actions
Perform user account management tasks, such as creating, modifying, and deactivating user accounts
Monitor and analyse IAM-related logs and reports to identify potential security issues or unauthorized access attempts

Fulltime

IT Business Solutions Analyst

An IT Business Solutions Analyst plays a key role in bridging the gap between bu...

Location

United States , New York

Salary:

72000.00 - 106560.00 USD / Year

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

3 years of relevant experience
minimum 1 year of experience of building functional user requirements for ServiceNow implementation
1 year experience with ServiceNow ITSM and/or ITOM product suites
Bachelor’s Degree or equivalent experience in Business Administration, Information Technology, Computer Science, or a related field
Proven ability working directly with internal business customers in a support-type role
Proven ability assisting with product requirements, launching, and post implementation support
Proven ability in directly leading product launches, supporting retrospectives, building playbooks, and iterating to improve
Experiences with tools such as Jira, ServiceNow, Smartsheet, Airtable, Tableau, PowerBi, Monday.com, Miro, and Lucid Chart

Job Responsibility

Act as a liaison between business units and technical resources to ensure alignment on project objectives
Facilitate communication between collaborators to ensure expectations are clear and understood across departments
Suggest process redesigns or optimizations to leverage efficiencies, reduce costs, or enhance service quality
Good communication skills to be a phenomenal partner with business leaders, technical teams, vendors, and clients
Ability to facilitate meetings, workshops, and presentations with teams of multifaceted strengths
Work with business collaborators to design solutions that address their needs, improve efficiency, and reduce costs
Create process maps, workflows, and data models to represent business processes and system integrations
Form relationships with technical teams to design system solutions and identify technical gaps or areas for improvement
Conduct workshops, interviews, and surveys with business stakeholders to gather functional and technical requirements
Oversee and rationalize SaaS license management in close collaboration with business teams to optimize usage, reduce costs, and ensure alignment with organizational needs and goals

What we offer

Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match
Fitness allowance, employee discount programs, free games & events and stocked pantries
14 paid holidays per calendar year
paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
up to 10 paid sick days per calendar year
paid parental and compassionate leave
wellbeing programs for mental health and other wellness support
family planning support through Maven
commuter benefits
and reimbursements for fitness-related expenses

Fulltime

Technical Analyst

The Technical Analyst 3 position will lead projects to upgrade enterprise applic...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree
at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis
Experience with Enterprise Resource Planning (ERP) Systems
Strong communication, team, customer relations, and organizational skills
Experience installing, configuring, and upgrading applications while documenting the process, so it is easily repeatable in the future
Experience working closely with customers to understand their needs and translating those needs into technical solutions
Experience leveraging the knowledge of IT infrastructure and security to improve application delivery and performance
Experience solving problems with creative solutions
Experience with Oracle, SQL, PL/SQL, packages, triggers, and views
Experience using basic commands in the Unix shell

Job Responsibility

Coordinate application upgrades and the establishment of required infrastructure in a virtualized environment for large, complex, ERP systems
Perform as the Application Technical Lead for projects initiated by our Platforms team to maintain and improve our system’s virtual infrastructure
Preform as the Technical Lead for internal Application’s projects to improve our systems, processes, and practices
Lead the establishment of tools and processes to monitor, validate, and administer these Automated Testing and Configuration as Code systems
Provide escalated support to IT Applications incidents
Work closely with the multiple offices across campuses as an advocate, an analyst, and champion of IT Application’s core directives: Secure, Accessible, Reliable, Innovative, and Effective
Document all work in our knowledge base leveraging different formats such as technical writing, diagrams, charts, and instructions to best communicate source material
Advocate for continual improvement of the division by offering recommendations on processes and existing systems
Provide after-hours support based on the On-call rotation
Other duties as needed

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Workday Configuration Analyst

This position plays a meaningful role in optimizing how we use Workday, exceed o...

Location

United Kingdom , London

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent work experience
3-5 Years Workday experience working on a HRIS Team
Proficiency in Workday in one or more functional areas
Proven knowledge of HR systems structure, functions, and processes
Organised, detail oriented with strong written and verbal communication skills
Strong analytical and problem-solving skills
Ability to present data in a polished, professional form (e.g., executive dashboards, PowerPoint presentations)
MS Word, PowerPoint, Outlook, Intermediate Excel (VLOOKUP, pivots, etc.) skills
Must work well independently with minimal direction, but also enjoy working as part of a global team
Ability to balance multiple projects and shifting priorities

Job Responsibility

Provide support to end user(s) by troubleshooting, providing issue remediation, technology and process request assistance and critical issue management using ServiceNow ticket system to track
Assist subject matter authorities to ensure data integrity, quality design of system changes, report writing, interpreting data flows, and troubleshooting business processes
Responsible for Workday business process/workflow setup and modification, testing and security as determined by business requirements
Perform routine system maintenance including system and data audits
Build Workday reports including sophisticated reports, matrix reports and dashboards
Trains end users on new processes/functionality including developing user procedures, guidelines, and documentation
Troubleshoot, validate, and modify Workday integrations to external vendors or other parties
Lead Workday enhancements by collaborating with key stakeholders to facilitate scoping, configuration, testing & implementation
Identify process enhancement opportunities, including internal team processes
Support (and where appropriate, lead) HRIS projects that impact multiple stakeholders and functional teams across Take-Two

What we offer

Private healthcare
Private dental
A double matching pension policy where the employer will double match up to a 4% contribution from the employee
Employee stock purchase scheme with a 15% discount
Eye tests and vouchers towards glasses
Cycle to work scheme
Flu vouchers
Annual health
4X death in service insurance
Income protection (66% salary)

Fulltime

ServiceNow Business Analyst

As a ServiceNow Business Analyst, you will act as a liaison between business sta...

Location

United States , Chandler

Salary:

Not provided

Enormous Enterprise

Expiration Date

Until further notice

Requirements

5+ years of experience as a ServiceNow Business Analyst
At least 3 years specifically focused on ServiceNow implementations and process automation
Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB
Strong ability to analyze business requirements, model processes, and translate them into technical specifications
Proficiency in creating user stories, workflows, and process documentation
Excellent verbal and written communication skills
Strong presentation and facilitation skills
Proven ability to work with various stakeholders
Strong analytical and problem-solving skills
A solid understanding of ITIL frameworks

Job Responsibility

Collaborate with business stakeholders to understand their needs and document detailed business requirements
Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows
Work closely with ServiceNow developers and architects to design solutions
Develop detailed user stories, process flows, and use cases
Assist in the configuration of ServiceNow applications
Coordinate user acceptance testing (UAT)
Maintain regular communication with business users and technical teams
Identify opportunities for continuous improvement and optimization
Provide training and support to end-users
Help support the change management process for ServiceNow upgrades and enhancements

Servicenow Technical Analyst

We are seeking a skilled ServiceNow Technical Analyst to join our team on a cont...

Location

United States , San Rafael

Salary:

31.00 - 50.00 USD / Hour

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Proven experience as a ServiceNow Technical Analyst or Administrator
Strong understanding of ServiceNow architecture, modules, and capabilities
Experience gathering and documenting business requirements and translating them into technical specifications
Excellent communication and stakeholder engagement skills
Ability to work independently and manage multiple priorities in a fast-paced environment

Job Responsibility

Collaborate with business stakeholders to understand and document functional requirements
Analyze and translate business needs into ServiceNow workflows, configurations, and enhancements
Support the design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests
Create and maintain documentation including process flows, user stories, and technical specifications
Assist in testing, validation, and deployment of ServiceNow solutions
Provide ongoing support and troubleshooting for ServiceNow-related issues
Work closely with the ServiceNow platform team and other IT teams to align technical solutions with business goals

What we offer

company-sponsored medical, dental, vision, and life insurance plans
paid time off
discretionary annual bonus
discretionary stock-based long-term incentives

ServiceNow Test Analyst

Advance Solutions

Location:
India , Pan-India (Jalandhar ▼
Delhi
Pune)

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 05, 2025

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Job Posted:
December 05, 2025