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ServiceNow Telecom Trainer

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Overture Rede

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Salary:

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Job Description:

We are seeking an experienced ServiceNow Telecom Trainer with strong expertise in Telecom Operations and ServiceNow implementation. The ideal candidate should have hands-on experience in telecom workflows, ITSM modules, and integration with telecom systems. The role involves delivering high-quality corporate training programs along with real-time project insights.

Job Responsibility:

  • Telecom domain के लिए ServiceNow implementation और customization
  • ServiceNow ITSM, ITOM, CMDB, Incident, Problem & Change Management configuration
  • Telecom OSS/BSS systems के साथ integration
  • Workflow design, automation और scripting
  • Client requirement gathering और solution designing
  • Corporate training sessions conduct करना (Online / Onsite)
  • Real-time use cases और practical lab demonstrations deliver करना
  • Documentation preparation और post-training support

Requirements:

  • Strong hands-on knowledge of ServiceNow platform
  • Telecom domain expertise (OSS/BSS, NOC Operations, Network Management)
  • Experience in ITSM modules
  • Integration using REST / SOAP APIs
  • JavaScript और Glide scripting knowledge
  • CMDB & Discovery understanding
  • Excellent communication and presentation skills
  • 10+ Years Experience

Nice to have:

  • ServiceNow Certifications (CSA / CIS-ITSM)
  • Telecom project implementation experience
  • Prior corporate training delivery experience

Additional Information:

Job Posted:
March 01, 2026

Work Type:
Remote work
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