Servicenow Technical Expert

• Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
• Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development
• Delivering ServiceNow SPM implementations including one or several of the following: Demand Management, Project and Portfolio Management, Resource management, Integrations with EAP and/or JIRA for delivery
• Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security
• Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them

• 10+ years Hands-on ServiceNow SPM experience. EAP is a plus
• Excellent knowledge of Demand, Project/Portfolio management, Resource management definition and setup with practical experiences
• Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Additional experience in EAP is a plus
• Knowledge of Project Management processes and SaFe metholodogy
• Good understanding of release management and code versioning best practices
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment
• Specification writing: ability to clearly document the functional requirements including, inputs, outputs, considered solution and alternatives, high level design and integrations
• Testing Strategies: Experience of both technical and functional testing including test script writing and execution
• Agile Methodology: Experience of working in SCRUM
• Team player: Ability to efficiently collaborate within and outside of the team and adapt to the audience (technical, functional, junior, senior, management, etc.
• Proactive: propose help and assistance in problem solving, detect issues and propose solutions, have a creative approach and propose improvement strategies
• Excellent communication: Express ideas and opinions clearly, define messages and reach a common understanding of issues, addressing the audience effectively
• Active listener, seeks clarification and confirms understanding
• English: Excellent

Additional experience in EAP is a plus

• Contratación indefinida
• Salario Competitivo
• Retribución flexible y club de beneficios de empresa
• 22 días de vacaciones + 2 de asuntos propios
• Flexibilidad horaria
• Sistema de teletrabajo flexible
• Formación por parte de la empresa para que puedas seguir desarrollándote y promocionar dentro del plan de carrera que existe para ti
• Acceso a ventajas del grupo de empresa