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ServiceNow Technical Consultant

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Global Technology Solutions Ltd.

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a motivated ServiceNow Technical Consultant to join a growing delivery team, working on impactful projects across enterprise and public sector environments. This is a fully remote role with UK-based travel to client sites. This is a fantastic opportunity for someone with 2–3 years of ServiceNow experience who is looking to build on strong platform foundations, develop their consulting skills, and contribute to successful client delivery within a supportive and high-performing team.

Job Responsibility:

  • Configure and develop ServiceNow solutions across ITSM, ITOM, and CMDB workstreams
  • Build platform components including Flows, Business Rules, UI Policies, Client Scripts, and integrations
  • Contribute to technical documentation including build specifications, test scripts, and handover materials
  • Ensure all configurations follow best practices and are scalable and upgrade-safe
  • Support testing activities including unit testing and UAT
  • Support workshops and requirements gathering sessions alongside senior team members
  • Build positive working relationships with client stakeholders and project teams
  • Communicate progress, risks, and issues clearly and proactively
  • Work closely with senior consultants and architects to develop technical capability
  • Actively pursue ServiceNow certifications and continuous professional development
  • Stay up to date with platform developments and industry trends
  • Contribute to knowledge sharing and team collaboration

Requirements:

  • 2–3 years of hands-on ServiceNow experience (implementation, support, or internal IT)
  • Working knowledge of ITSM processes and core ServiceNow configuration
  • Experience with platform development including Business Rules, Client Scripts, and UI Policies
  • ServiceNow Certified System Administrator (CSA)
  • Strong communication and interpersonal skills
  • Eagerness to learn and develop within a fast-paced environment
  • Must hold active DV security clearance

Nice to have:

  • Exposure to ITOM, CMDB, or integrations
  • Progress towards CIS-ITSM or other ServiceNow certifications
  • Familiarity with ITIL frameworks
  • Experience in public sector, defence, or regulated environments

Additional Information:

Job Posted:
May 11, 2026

Work Type:
Remote work
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