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We are currently seeking a ServiceNow - Technical Consultant to join our team in Delhi, Delhi (IN-DL), India (IN). Senior ServiceNow Technical Consultant Location: Remote / On-site (as required) Job Type: Full-Time About the Role: We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.
Job Responsibility
Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules
Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions
Provide technical leadership and mentorship to junior consultants and developers
Customize and configure ServiceNow applications using best practices and maintain platform integrity
Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools
Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards
Stay current with ServiceNow releases and proactively recommend platform enhancements
Support pre-sales activities including solutioning, demos, and proposal development
Requirements
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field
5+ years of hands-on experience with ServiceNow platform development and administration
Proven track record of successful ServiceNow implementations in enterprise environments
Junior – CSA and at least 1 CIS-(any) and CAD
Intermediate – CSA and at least 2 CIS-(any) and CAD
Senior – CAS and at least 3 CIS(Any) and CAD
Strong understanding of ServiceNow architecture and data model
Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio
Experience with Agile methodologies and DevOps practices
Excellent communication, presentation, and stakeholder management skills
Ability to work independently and manage multiple priorities in a fast-paced environment
What we offer
Work with a team of passionate ServiceNow experts
Opportunity to lead high-impact digital transformation projects