ServiceNow Technical Consultant / Developer, Inetum

ServiceNow Technical Consultant / Developer

Inetum

Location:
Portugal, Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join our ServiceNow Solutions Division and play a key role in delivering cutting-edge ServiceNow implementations that optimize our clients' IT operations. If you're passionate about technology, problem-solving, and creating impactful solutions, this is your opportunity to make a difference.

Job Responsibility:

Work on ServiceNow platform implementation projects and missions to enhance clients' production activities
Contribute across multiple areas including ITSM, ITOM, CMDB/CSDM, Discovery & Service Mapping, Event Management, Cloud Automation & Orchestration
Stay ahead of the curve by monitoring new ServiceNow features and trends
Participate in requirements gathering workshops, and produce project documentation (architecture, technical specs, agile user stories)
Implement, configure, and optimize ServiceNow modules, including workflow automation
Support user acceptance testing, deployment, and knowledge transfer to clients
Recommend technical solutions aligned with client needs and environments
Ensure compliance with quality and security standards and maintain best practices
Communicate and coordinate effectively with all stakeholders

Requirements:

Bachelor's degree (or equivalent) in IT or related field
2+ years of experience in IT or customer-facing roles and at least 1 with ServiceNow
Solid understanding of ITIL/ITSM best practices or experience in business process analysis and design
Basic programming knowledge (JavaScript or other)
Strong communication, negotiation, organizational, and problem-solving skills
Mandatory: at least one ServiceNow Certification
Fluent in English

Nice to have:

ITIL Certification
Project Management Certification

What we offer:

Work on high-impact projects with leading technologies
Collaborate with expert teams in a dynamic, innovative environment
Continuous learning and career growth opportunities

Additional Information:

Job Posted:
November 19, 2025

Employment Type:

Fulltime

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