ServiceNow Technical Consultant / Developer Job at Inetum (Lisbon)

Technical Consultant

As a Technical Consultant with GlideFast Consulting, you will develop, design, a...

Location

United States

Salary:

115000.00 - 140000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

2+ years developing technical solutions and administering ServiceNow
2+ years professional consulting
Certified System Administrator (CSA)
1 Certified Implementation Specialist Certifications
Maintain an active government security clearance if applicable

Job Responsibility

Deliver consulting services to install, configure, and integrate ServiceNow products based on defined requirements
Develop custom software solutions using scripting and development tools within the ServiceNow platform
Prepare and maintain technical documentation as required by customer contracts and internal processes
Conduct value-based assessments and workshops to help customers maximize their ServiceNow investment
Build and maintain custom configurations including business rules, client scripts, script includes, UI policies, ACLs, data policies, and UI scripts
Troubleshoot configuration and scripting issues to ensure smooth platform functionality
Participate in requirements review and validation sessions to ensure technical alignment with business needs
Attend and contribute to scrum ceremonies
Deliver work on time and with quality, contributing to positive customer experiences and feedback
Continue learning service delivery solutions, technologies, and methodologies

Fulltime

Senior ServiceNow Technical Consultant / Developer

Senior ServiceNow Technical Consultant/Developer role focusing on implementing S...

Location

Bulgaria , Sofia

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

5+ years experience implementing ServiceNow
Strong ServiceNow core capabilities knowledge, including ITSM and any of HAM, SAM, HRSD, ERM, FSM etc.
Industry domain expertise in any of: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Field Services, Procurement, etc.
Understanding of integrations, data models, and process automation
JavaScript
Ability to travel up to 25%
Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Ability to meet deadlines by working under pressure
Good presentation skills
Fluent English (Verbal and Written)

Job Responsibility

Participate in workshops with customers to assess current processes and establish the future state
Design and deliver ServiceNow solutions based on defined technical architecture, following technical standards and leading practises
Consult, Install, configure, and integrate products from ServiceNow on any of the following domains: Platform, Customer Experience & industry solutions, Technology Excellence, Employee Experience
Develop custom solutions as required through scripting and application development
Prepare technical documentation as specified in customer contracts and as internally required
Maintain skills on HAM (Hardware Asset Management) and/or SAM (Software Asset Management) and/or CSM (Customer Service Management) and/or FSM (Field Service Management), HRSD (HR Service Delivery) and/or ERM (Enterprise Risk Management) and/or Industry product offerings such as Telecommunications, Financial Services

What we offer

Excellent remuneration package
24 paid vacation days
Flexible working arrangements
Additional Health insurance
Training and certifications
Great working environment and team spirit

Fulltime

Senior ServiceNow Technical Consultant

Are you ready to take the lead in delivering world-class ServiceNow solutions? J...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in IT or related field
Fluent in English and capable of engaging colleagues and clients alike
5+ years implementing ServiceNow solutions, including customer-facing roles
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Industry expertise in one or more domains: Telecommunications, Banking/Financial Services, Healthcare, Manufacturing, Government, Procurement, etc.
Understanding of integrations, data models, and process automation, with the ability to explain technical concepts to non-technical audiences
Proficiency in JavaScript and scripting for custom development
Excellent interpersonal skills: leadership, communication, negotiation, attention to detail, prioritization, decision-making, and problem-solving
Ability to work under pressure and meet deadlines
Strong presentation skills

Job Responsibility

Act as the functional and technical expert in customer engagements, ensuring solutions align with best practices and deliver measurable outcomes
Participate in workshops with clients to assess current processes and define future-state solutions
Design and implement ServiceNow solutions based on technical architecture and leading standards
Develop custom solutions through scripting and application development
Prepare technical documentation as required by client contracts and internal standards
Maintain expertise in key ServiceNow modules: ITSM, ITOM, HAM, SAM, CSM, FSM, HRSD, ERM, and industry-specific offerings (Telecom, Financial Services, etc.)
Ensure clear communication and coordination between all stakeholders throughout the project lifecycle

What we offer

Work on high-impact projects with global clients
Collaborate with top-tier experts in a dynamic, innovative environment
Continuous learning and career advancement opportunities

Fulltime