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Advance Solutions Logo Advance Solutions · IT - Software Development

ServiceNow Technical Architect

Saudi Arabia · Job Posted December 15, 2025
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Job Description

Advance Solutions is looking for a ServiceNow Architect to join our team. Our goal is to help our customers transform their business processes for modernization, efficiency, and scale.

Job Responsibility

  • Create and maintain a detailed view of the existing architecture
  • Establish architectural controls to ensure the correct technical solutions are used when delivering business solutions
  • Expert in integrations with 3rd party applications
  • Recommend emerging technology & process enhancements
  • Analyze the impact of new requirements
  • Resolve technical escalations, including responding to defects
  • Participate in process & requirement workshops, providing expertise on best practices & emphasizing streamlined processes & systems
  • Manage all updates, enhancements, patches, and environment changes with the ServiceNow platform
  • Partner to identify and resolve technical issues
  • Consult with Product Owner on Strategy, Design and Engineering of Platform
  • Create target state vision through designs, standards, and patterns
  • Assess technical debt for criticality and scope
  • Advise implementation design to ensure alignment with best practice and scalability
  • Identify and communicate platform capabilities and opportunities for platform roadmaps
  • Review and approve new standards, patterns, and practices
  • Collaborate with stakeholders including developers, product owners, technology leadership, business consumers and technical governance
  • Contribute to community forums and communities of practice within the company
  • Participate in SCRUM activities: Understand team’s deliverables and communicate prioritized list of work to be delivered

Requirements

  • Bachelor’s in computer science, Information Systems or related discipline
  • 5+ years’ IT experience working in related workflow tools
  • Knowledgeable of ITSM, workflow development practices and techniques
  • Expertise in ServiceNow, certified as a ServiceNow Developer and Administrator
  • 5+ years’ experience in the ServiceNow Ecosystem documenting requirements, designing, and building on the ServiceNow platform
  • Experience utilizing techniques and tools including HTML, CSS, SQL, and JavaScript
  • Experience with scrum and other agile based methodology of software development
  • Clear and concise written and verbal communication skills
  • Analytical, multi-tasking and problem-solving skills
  • Ability to work effectively in a team environment with aggressive deadlines and multiple priorities

What we offer

  • competitive compensation
  • generous benefits
  • professional atmosphere
  • collaborative and inclusive work environment
  • opportunity to grow professional careers
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