ServiceNow Technical Architect Job at InfoGrowth

ServiceNow Technical Architect

InfoGrowth

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Category:
IT - Software Development

Contract Type:
Not provided

Salary:

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Job Description:

We are looking for an experienced ServiceNow technical architect to join our team remotely. The ideal candidate will bring deep expertise across ServiceNow ITSM, ITOM, ITAM, CMDB, and Discovery, with proven experience defining enterprise ServiceNow architecture and leading complex platform implementations. As a ServiceNow Technical Architect, you will drive platform strategy, design scalable and secure ServiceNow solutions, and lead integrations and CMDB architecture across the enterprise ecosystem.

Job Responsibility:

Define and own the end-to-end ServiceNow platform architecture aligned with enterprise standards and long-term roadmap
Design scalable, secure ServiceNow solutions across ITSM, ITOM, ITAM, CMDB, and Discovery
Lead CMDB architecture, including data models, CI class structures, service models, and relationship frameworks
Architect and manage integrations using Integration Hub, REST/SOAP APIs, and MID Servers
Oversee advanced ServiceNow configurations and customizations including Flows, Business Rules, Script Includes, UI Policies, and Client Scripts
Architect and implement ServiceNow Discovery and Service Mapping solutions
Ensure CMDB data quality through governance, normalization, reconciliation, and regular audits
Translate complex business and enterprise requirements into scalable ServiceNow technical architecture
Guide development teams and enforce ServiceNow best practices and upgrade-safe design principles
Support pre-sales activities including solution architecture, effort estimation, and client architecture walkthroughs
Collaborate with enterprise architects, stakeholders, and leadership teams on ServiceNow roadmap and strategy

Requirements:

10–15 years of experience in ServiceNow platform architecture and implementation
Strong hands-on expertise across ServiceNow ITSM, ITOM, ITAM, CMDB, and Discovery
Deep understanding of ServiceNow architecture, platform capabilities, and enterprise best practices
Strong experience designing ServiceNow CMDB and Discovery architectures
Solid expertise in JavaScript, Glide APIs, and server-side/client-side ServiceNow scripting
Proven experience designing complex integrations using REST, SOAP, MID Server, and Integration Hub
Experience translating business requirements into scalable ServiceNow architecture and guiding delivery teams
Strong stakeholder communication skills to present architecture to technical and non-technical audiences
Experience working in enterprise or multi-instance ServiceNow environments

Additional Information:

Job Posted:
February 28, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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