ServiceNow Technical Advisor Job at Myticas Consulting (Ottawa)

ServiceNow Certified Technical Architect

Location

United States , Lindenhurst

Salary:

Not provided

Hire IT People, Inc

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Engineering or equivalent in a related field or a foreign equivalent with relevant experience.

Job Responsibility

Lead design workshops and translate business needs into ServiceNow solutions
Define architecture standards, integration strategies, and governance models
Oversee technical delivery, reviewing solution designs and ensuring compliance with best practices
Serve as the primary technical authority and advisor to client stakeholders and executives
Mentor developers, admins, and consultants across delivery teams
Create technical roadmaps for platform adoption, upgrades, and new module rollouts
Collaborate with cross-functional teams to deliver secure, enterprise-grade solutions
Lead solution design workshops with clients
Translate business needs into scalable ServiceNow architectures
Define integration strategies with enterprise systems

Customer Service Technical Support Advisor with German

Support major German automotive clients to ensure smooth production of vehicles....

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Customer Focus: communicate with customers professionally
Teamwork: collaborative with a can-do attitude
Taking Ownership: dedicated and takes initiative
Problem-Solving: proactive in identifying solutions
Eagerness to Learn: passion for continuous improvement
Language Proficiency: fluent in German and English at a professional level
Time Management: ability to manage time and prioritize in a fast-paced environment
Technical Awareness: basic understanding of IT infrastructure and troubleshooting
Familiarity with tools such as SNOW (ServiceNow), Putty, Outlook, and Teams is a plus

Job Responsibility

Maintaining communication with customers and resolvers (B2B relationship)
Informing customers about progress of resolutions
Coordinating resolver teams
Tracking and following up on assigned incidents
Intervening to accelerate resolution process, including escalations

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Highly affordable mobile packages
Employee Assistant Program (financial, lawyer, psychological support)

Fulltime

Technical Solutions Architect Specialist Advisor - PAM (Delinea)

We are currently seeking a Technical Solns.Arch. Specialist Advisor - PAM (Delin...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 7+ years of experience in Identity and Access Management (IAM), with substantial hands-on experience in Delinea PAM implementation and administration
Experience with other PAM solutions like CyberArk or BeyondTrust is a plus
Experience with cloud platforms (AWS, Azure, GCP) and DevSecOps practices is desirable
Deep expertise in Delinea or Centrify components, including agents, Access Manager, Audit components, Secret Server, and Privilege Manager
Strong understanding of Privileged Access Management (PAM) principles and Active Directory (AD) integration
Proficiency in scripting (PowerShell, Python, Bash) and working with REST APIs
Familiarity with high-availability (HA/DR) architecture and enterprise hardening standards
Strong problem-solving and analytical abilities
Excellent communication skills for collaborating with cross-functional teams and stakeholders
Ability to work independently and manage multiple tasks in a high-pressure environment

Job Responsibility

Design and Architecture: Lead the architecture, design, and deployment of enterprise-grade PAM solutions using the Delinea platform (e.g., Secret Server, Privilege Manager, Server Suite) across hybrid environments (on-premise, cloud, and SaaS)
Implementation and Configuration: Administer, configure, and maintain Delinea components, including vaulting, session management, account lifecycle management (ALM), and policy enforcement
Integration and Automation: Integrate the Delinea solution with Active Directory/Entra ID, LDAP, SIEM tools (e.g., Splunk), ServiceNow, and other identity management systems. Utilize scripting languages (PowerShell, Python) and APIs for automation and operational efficiency
Policy and Compliance: Define and enforce security policies, access controls, and workflows to ensure compliance with industry standards and regulatory requirements (e.g., NIST, ISO, SOX, PCI)
Monitoring and Troubleshooting: Monitor the health, performance, and security of the Delinea infrastructure, perform regular health checks, and resolve complex issues related to Delinea components
Documentation and Guidance: Create and maintain architecture diagrams, technical documentation (SOPs, operational runbooks), and provide guidance and training to application teams and security stakeholders

Fulltime

New

Senior Software Engineer - Java Backend

Wells Fargo is seeking for a Java backend developer with leadership experience w...

Location

India , Hyderabad

Salary:

Not provided

Wells Fargo

Expiration Date

July 19, 2026

Requirements

4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Software Development: Java/ Python, SQL, bash or combination of other object oriented and scripting language(s)
Automation: Ansible, Terraform, Amelia
Java Full Stack – JavaScript, Angular/React JS, SpringBoot, NodeJS, XML, HTML
Database: Oracle, SQL, MongoDB, Basic Data Modeling, PL/SQL
OS and Platform: Azure, SQLMI, GCP, PCF, Kubernetes, OpenShift, Linux, Windows
CI/CD: EPL/EPLX, Harness, Jenkins/GitHub Actions, SonarQube, Checkmarks, Blackduck, ServiceNOW AVR, Artifactory
Observability and AIOPS: Grafana, Prometheus, Elastic, Kibana, AppDynamics, Splunk
Track record of creating innovative and complex automation solutions, a combination of tooling and code.
AI/ML, GenAI: Tachyon, NotebookLM, Microsoft co-pilot, GitHub co-pilot, LLM Models.

Job Responsibility

Lead moderately complex initiatives and deliverables within technical domain environments
Contribute to large scale planning of strategies
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
Instantiate Site Reliability Engineering practice at Wells Fargo EFT igniting the practice, principles, and culture leading by example. Assist in training skilled peer engineers by growing the practice within EFT and partnering with peer platform embedded SRE teams.
Onboard critical customer journeys and applications to Site Reliability Engineering working within EFT and Lines of Business to assess the availability of critical business flows, identify service level objectives and indicators, instrument applications for observability, onboard to CI/CD pipeline taking advantage of continuous testing, introduce continuous inspection, continuous improvement, and conduct destructive testing to reach 99.99% availability for the firms critical products and services leading to higher customer satisfaction and customer experience.
Introducing enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI/CD integration, continuous testing (performance, smoke, regression, functional, chaos) introduce continuous improvement, standardization/automation, capabilities to conduct destructive and resiliency testing.

Fulltime

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New

Engagement Manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for ...

Location

United States , Reston

Salary:

115000.00 - 160000.00 USD / Year

GlideFast

Expiration Date

Until further notice

Requirements

Demonstrates full proficiency in the required experience, skillset, software tools, and knowledge areas as outlined in the Delivery Competency Matrix
Meets the certification criteria outlined in the Delivery Competency Matrix
Maintain an active government security clearance if applicable.

Job Responsibility

Build and maintain strong relationships with client stakeholders, acting as a trusted advisor throughout the project lifecycle
Lead ServiceNow implementation projects using the GlideFast Engagement Methodology and ServiceNow Adaptive Implementation Framework (SAIF), ensuring delivery on scope, schedule, and budget
Proactively manage project governance including RIDAC items, budget tracking, schedule adherence, and scope management to drive successful outcomes
Develop and maintain detailed project plans, Work Breakdown Structures, and resource forecasts while keeping PPM and related tools updated with project status, risks, and issues
Drive clear communication with clients and leadership through weekly status reporting, risk management, and proactive issue resolution
Oversee the creation and delivery of project collateral such as kickoff decks, meeting notes, and implementation documentation, ensuring timely distribution and centralized storage
Facilitate discovery workshops to validate requirements and align business objectives with technical solutions
Collaborate with Solution Consultant, BPC’s, and developers to deliver high-quality, best practice solutions that achieve measurable results and positive client feedback
Act as the primary liaison and escalation point for clients, advising on strategic initiatives, participating in customer success reviews, and driving consistently strong CSAT scores
Continue learning service delivery solutions, technologies, and methodologies

What we offer

medical
dental
vision
life insurance
discretionary bonuses

Fulltime

Expert Talent Advisor

We are looking for Expert Talent Advisor who will support our Nordic MSP program...

Location

Hungary , Budapest

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

Experience in Talent Advisory, Recruitment, RPO/MSP, or Sourcing within a complex, ideally global organization
Demonstrated ability to drive daily recruitment processes end-to-end
Strong experience conducting intake calls, managing requisitions, and advising stakeholders
Confidence in engaging with engineering and technical Hiring Managers, with a willingness to learn and understand the client’s business
Proven capability to translate hiring needs into effective recruitment strategies
Experience with market insights, data analysis, and presenting reports
Track record of innovation and process improvement in an RPO/MSP environment
Excellent English communication skills (written and spoken)
Experience with Fieldglassx, ServiceNow, DOMO, or similar platforms is an advantage but not required

Job Responsibility

Full-Lifecycle Recruitment Ownership - Managing the end-to-end recruitment process for contingent roles across the Nordic region, from intake to placement
Strategic Talent Advisory - Partnering with Hiring Managers to provide expert guidance on job descriptions, sourcing strategies, and market conditions
Stakeholder Management - Serving as a trusted advisor to engineering leaders and HRBPs, translating technical business needs into actionable talent strategies
Market Intelligence - Leveraging data and competitor insights to advise on salary ranges, talent availability, and workforce trends
Supplier & Performance Management - Driving supplier alignment and monitoring performance scorecards to ensure consistent delivery and high candidate quality
Operational & Financial Reporting - Owning systems to manage ticketing, headcount reporting, and cost-savings tracking
Process Excellence - Ensuring full compliance with MSP standards while meeting all SLAs and KPIs through innovative recruitment solutions

What we offer

An empathetic culture and supportive leadership who priorities your well-being and personal development
Ability to grow in multiple areas in the company
we offer internal career opportunities, international mobility and a fully flexible working environment
Being part of a culture of inclusion and belonging: we value the diversity that our people bring to our workplace and communities
Variable pay plan including bonus(es) and/or commission(s)

Fulltime

Emea Servicenow Architect

K2 Partnering Solutions is a global provider of innovative consultative solution...

Location

Italy , Milano

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

Strong experience as a ServiceNow Architect / Senior Consultant
Proven track record across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM)
Experience supporting pre-sales, solutioning, and client workshops
Ability to operate in a client-facing, commercial environment
Experience leading or overseeing end-to-end engagements
Strong understanding of enterprise architecture, integrations, and cloud ecosystems
Excellent communication and stakeholder management skills
Ability to operate across multiple engagements and priorities

Job Responsibility

Partner with Sales to support client conversations, workshops, and opportunity shaping
Lead solution design aligned to client needs across the ServiceNow platform (ITSM, ITOM, HRSD, CSM, etc.)
Contribute to RFP/RFI responses, proposals, and pricing discussions
Clearly articulate value propositions and delivery approaches to senior client stakeholders
Support deal qualification and ensure solutions are deliverable and commercially sound
Act as Architect / Engagement Lead on key projects
Own the end-to-end solution integrity, ensuring alignment between design and delivery
Provide governance and technical leadership across multiple engagements
Engage with client stakeholders (IT, business, leadership) as a trusted advisor
Ensure projects are delivered in line with scope, quality, timelines, and expectations

Fulltime

Applications Support Senior Analyst

The Application Support Senior Analyst is a seasoned professional role within th...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5–8 years of experience in an Application Support role, ideally within a financial services or capital markets environment
Demonstrated experience contributing to SRE, automation, or engineering-led support initiatives
Familiarity and experience with platforms like Linux and Openshift, Databases like Oracle and MongoDB, monitoring tools like ITRS, Grafana and Applynamics, etc
Issue tracking and reporting using tools such as ServiceNow and JIRA
Engineering mindset with a drive to automate, simplify, and reduce toil
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization in a fast-paced trading environment
Effective written and verbal communications, including the ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills with the ability to filter, prioritize, and validate complex and dynamic material from multiple sources
Ability to effectively share information with other support team members and with other technology teams
Ability to plan and organize workload

Job Responsibility

Provide technical and business support for users of Finance Desk applications, to maintain application systems running in daily operations of the firm, managing their operating environments with a focus on stability, quality, and functionality against service level expectations
Perform structured start-of-day checks, continuous monitoring, and regional handovers
Assess risk and impact of production issues and escalate appropriately, adhering to Service Level Agreements and Citi's Incident and Problem Management Standards
Leverage various monitoring tools including ITRS, Grafana, and AppDynamics for proactive monitoring, alerting across a rich technical estate spanning RHEL, Openshift, Oracle, Gemfire, Ignite, etc
Ensure essential procedures are followed and help define operating standards aligned with Citi's security, compliance, and risk policies
Support and participate in Continuity of Business (COB) invocations, Production Swing Tests, and Data Recovery Assessments for supported applications
Participate in execution of application releases and ensure high standards of gatekeeping as we deploy to production
Embrace AI and automation focus within Production Management — leveraging AI utilities to identify trends, prevent recurring incidents, and reduce manual toil across the Repo Finance application estate
Act as a liaison between users/traders, interfacing internal technology groups and vendors
communicate technical issues clearly to non-IT stakeholders

Fulltime

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ServiceNow Technical Advisor

Job Description

Job Responsibility

Requirements

Nice to have

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