ServiceNow Team Lead - ServiceNow Engineer Job at FinXL (North Sydney)

New

Sr. Software Engineer (ServiceNow)

ANS is seeking a Senior Software Engineer (ServiceNow) to join our team in Orlan...

Location

United States of America , Orlando

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master’s and 10 years OR a bachelor’s and 12 years OR an associate’s and 14 years OR HS and 16 years.
Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training.
Must have Certification: ServiceNow Certified System Administrator.
Must have at least one other advanced ServiceNow certification.
Team Leadership experience.
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC.
Experience with at least one of (Agile, Scrum, SDLC).
Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively.
Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions.

Job Responsibility

Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers.
Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2.
Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements.
Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability.
Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges.
Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes.
Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed.
Monitor the team’s efforts to maintain IT system and application performance/availability while responding proactively to emerging issues.
Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant.
Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification.

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Back End .Net Senior Team Lead

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Hands-on experience managing platforms, including ErP, Middleware, and other business-critical software
Moderate experience in managed services with knowledge of using ticketing tools like ServiceNow
Ability to handle multiple tasks, execute change management duties, and lead troubleshooting processes effectively
Ability to plan activities and adapt quickly to changing circumstances
Effective communication skills and the ability to work across different cultures and social groups
Active listening skills to understand clients' needs and craft a positive client experience
Capacity to maintain a positive outlook, even in a pressurized environment, and put in extra effort when necessary
A bachelor’s degree in information technology/computing or equivalent work experience

Job Responsibility

Proactively monitor, investigate, and resolve application-based incidents, service requests, and alerts
Handle second-line support with a medium level of complexity, focusing on resolving client requests and issues without breaching SLAs
Update tickets with resolution tasks and promptly log incidents
Communicate with other teams and clients to extend support
Execute changes carefully and ensure proper documentation and approval in the change management process
Work with automation teams to optimize efforts
Coach Service desk and L1 teams
Lead initial client escalations for operational issues
Identify problems before they impact client services and produce trend analysis reports for continuous improvement
Support project work, execute approved maintenance activities, assist in implementing and delivering disaster recovery functions

Fulltime

Software Engineer (ServiceNow)

ANS is seeking a Software Engineer to join our team in Chantilly, VA.

Location

United States , Chantilly

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS SCI Poly
Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years
Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines
Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle
Experience with at least one of (Agile, Scrum, SDLC)
Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively
Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions
Strong communication skills for working effectively with clients and team members

Job Responsibility

Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows
collaborate with database developers on MariaDB connectivity, schema, and performance requirements
Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features
participate in stand-ups, sprint planning, reviews, and retrospectives
Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges
provide estimates and technical inputs
Proven experience using APIs Design and implement integrations between ServiceNow, Cisco (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server
Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required
Monitor application performance and availability
build dashboards/alerts and proactively remediate issues

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Sr. Software Engineer (ServiceNow)

ANS is seeking a Sr. Software Engineer (Service Now) to join our team in Chantil...

Location

United States , Chantilly

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS SCI Poly
Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years
Must meet Information Assurance Technical (IAT) Level 2 certification requirements
Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training
Must have Certification: ServiceNow Certified System Administrator
Must have at least one other advanced ServiceNow certification
Team Leadership experience
The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow SDLC
Experience with at least one of (Agile, Scrum, SDLC)
Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively

Job Responsibility

Provide expert knowledge of network management systems, operating systems, COTs/GOTs, and integration of disparate tools and servers
Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2
Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements
Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability
Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges
Direct integration efforts with Cisco NSO, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes
Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed
Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues
Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant
Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

Lead Engineer, Full Stack .NET Development

As part of our Back-Office Application Modernization team at Raymond James, this...

Location

United States , Saint Petersburg; Memphis; Southfield

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Five (5) to seven (7) years of experience as a .NET Developer
Solid experience in working with all stages of SDLC and respective stakeholders
Solid experience in working as a Lead Software Engineer in a Financial Services Industry, Trade, Regulatory and Compliance, Client Statements and Confirmations is a plus
Solid experience in Full-stack application development, with following specializations: Front-end: Angular, .NET
Middle-tier: Service Based Integrations (.NET Core, .NET MVC, .NET Web API, C#) and Java & APIs is a plus
Back-end: Database programming (SQL Server and Oracle), SSIS and SSRS (nice to have), Data Models, and Stored Procedures
Good experience in working and supporting batch-jobs and scheduling service platforms like BMC
Good experience working with CICD based tools and technologies
Good experience working with various forms of testing (UI, Integration, Regression)
Good experience working on self-service-based request platforms like ServiceNow

Job Responsibility

Architect, design and implement full stack applications / solutions that require at a minimum the following tools and technologies - Angular, .NET framework, C#, SSIS Packages, SSRS, SQL Server, Queue/Messaging Framework and Control-M
Analyze complex system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems
Lead and collaborate with peers, cross-functional teams and stakeholders to carry out activities efficiently with quality
Document technical specifications and artifacts that adhere to established standards and procedures
Take full ownership and responsibility to support applications, understand and align with leadership’s vision to carry out group’s objectives
Meet and support system / application audit requirements
Find comfortable to work in an environment that requires on call support to ensure system availability
Comfortable and ability to focus on multiple initiatives in parallel, content switching, short term vs strategic initiatives
Performs other duties and responsibilities as assigned

Fulltime

Software Engineer - ServiceNow

There are several federal teams implementing across CSM with no connection on wh...

Location

United Kingdom , Birmingham

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Sound knowledge on ServiceNow components
Javascript knowledge
Portal components and their interaction with each other
ServiceNow new products with each release
Operational understanding / experience of ITIL processes
Better understanding of how ServiceNow can be used better in BT landscape
Experience of project delivery in an agile environment
Ability to work in collaborative team environments
Evidence of being able to plan and manage delivery in a complex multi project environment
Experience of leading cost saving activities

Job Responsibility

Provide senior technical leadership by Contributing to the ServiceNow roadmap and offshore development teams, assisting development squads in resolving complex technical issues throughout all stages of the project lifecycle
Understand new release features and recommend or assist in implementing the latest functionalities to streamline daily activities and ensure alignment with the ServiceNow roadmap
Support the development team by offering technical guidance, setting up review processes for new developments and existing products and services, prioritizing tasks, and allocating work accordingly
Validate and review the team’s design work to ensure architectural conformance
Review solutions to ensure full integration across all aspects and hold accountability for the solution within a domain or cross-domain, ensuring consistency in architecture and technical processes
Performs functional and process rationalization of ITSM and CSM by working with the PO`s and process owners to ensure we deliver a pan BT product
Continuously expand knowledge of ServiceNow platform through certifications, webinars, case studies, training, community engagement, and other resources
Demonstrate expert development practices on the ServiceNow platform, particularly in ITSM, CSM , Portal and AI\PI
Develop and deploy ServiceNow solutions across various business domains, product portfolios, and IT platform estates that support end-to-end solutions. his involves understanding the internal and external system impacts, evaluating the effects of changes, and managing the technical integrations between ServiceNow and the broader BT architecture estate, while adhering to governance policies, architecture standards, and frameworks

What we offer

Annual On target bonus 10% (personal and company multipliers)
BT Pension scheme
minimum 5% employee contribution, BT contribution 10%
Life Assurance
Direct share scheme
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Great support for working parents including pay whilst on maternity, adoptive, and paternity leave

IT Infrastructure Lead Engineer

As a Lead Infrastructure Engineer, you will play a pivotal role in architecting,...

Location

Australia , Melbourne

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Must be an Australian Citizen
Minimum 10+ years’ experience in infrastructure engineering, including hybrid cloud and migration projects
Strong background in Windows Server administration (2016/2019/2022/2025)
Proven experience across AWS, Azure and Network related infrastructure services
Extensive experience in virtualisation technologies (VMware, Hyper‑V)
Hands-on scripting and automation capability (PowerShell, Python, Terraform)
Experience using ITSM tools such as ServiceNow or Jira
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP) and storage technologies (SAN/NAS)
Demonstrated experience leading infrastructure upgrades, migrations, and transformation projects
Excellent analytical skills, problem-solving capability, and communication skills

Job Responsibility

Design and oversee scalable, secure, and resilient infrastructure solutions across Windows Server, cloud platforms, and virtualisation technologies
Lead development of infrastructure roadmaps aligned with organisational strategy and technology evolution
Provide expert-level escalation support and guidance on complex infrastructure issues
Mentor and uplift engineering teams, fostering technical capability and best practices
Manage and optimise AWS and Azure environments, including hybrid cloud deployments and migration projects
Oversee administration of VMware, Hyper‑V, and related virtualisation environments
Champion infrastructure-as-code, automation, and orchestration using PowerShell, Python, Terraform, and related tooling
Drive adoption of DevOps practices and enhance CI/CD, automation, and operational efficiencies
Lead disaster recovery planning, testing, and ongoing development
Ensure security standards, compliance (ISO, AS/NZS), and robust vulnerability management practices are upheld

What we offer

Flexible working – We genuinely consider all flexibility requests
Growth – Career development opportunities across our expanding business
Discounts – Access to hundreds of major retailers including Woolworths, Airbnb, JB Hi-Fi, and Bupa
Paid leave – Parental, cultural, community service, study, corporate volunteering, and purchased leave
Culture – A workplace that values diversity, inclusion, and celebrates excellence

Fulltime

Software Engineer (ServiceNow)

ANS is seeking a Software Engineer to join our team in Chantilly, VA. The NMS IT...

Location

United States , Chantilly

Salary:

100000.00 - 200000.00 USD / Year

Applied Network Solutions

Expiration Date

Until further notice

Requirements

TS SCI Poly
Candidate must have 10 years of experience that can be a combination of work history and education
Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2
Must be highly motivated
Able to work independently with both local and geographically diverse team members
Using effective time management skills to meet deliverable timelines
Must have at least 1 year of relevant ServiceNow experience
Experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle
Experience with at least one of (Agile, Scrum, SDLC)
Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively

Job Responsibility

Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows
collaborate with database developers on MariaDB connectivity, schema, and performance requirements
Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features
participate in stand-ups, sprint planning, reviews, and retrospectives
Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges
provide estimates and technical inputs
Design and implement integrations between ServiceNow, Cisco (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server
Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required
Monitor application performance and availability
build dashboards/alerts and proactively remediate issues

What we offer

Family Medical, Dental (w/ adult orthodontia) and Vision coverage
Pet Discount Program
PTO (Paid Time Off)
Maternity/ Paternity Leave
Supplemental Military Leave Pay
11 Paid Holidays
401(k) plan with 6% Company Contribution
Generous Professional Development Program
100% Employer paid Short- and Long-Term Disability
100% Employer paid Life Insurance

Fulltime

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ServiceNow Team Lead - ServiceNow Engineer

Job Description

Job Responsibility

Requirements

Nice to have

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