Servicenow System Administrator and Team Supervisor Job at West Fraser (Cordova)

Supervisor, System & Network Operations

The Supervisor of System & Network Operations for Sunrun will lead, design, depl...

Location

United States , Lehi

Salary:

131302.72 - 157563.27 USD / Year

Sunrun

Expiration Date

Until further notice

Requirements

6–8+ years of experience in enterprise IT operations, including systems, infrastructure, and/or network operations at scale
2+ years of experience in a lead, senior, or supervisory role on a technical operations team
Hands-on experience with enterprise systems administration and SaaS platforms such as Okta, Google Workspace, CrowdStrike, Workspace ONE, or similar tools
Demonstrated experience supporting and operating enterprise network environments (LAN/WAN/Wi-Fi/VPN), including incident response and operational troubleshooting
Experience partnering with network engineers, security teams, and vendors to support reliable and secure network services
Familiarity with: Identity and access management (Okta, Active Directory)
Cloud platforms (AWS and cloud networking concepts)
Virtualization and VDI (VMware, VDI technologies)
Enterprise networking concepts (routing, switching, firewalls, VPNs, SD-WAN)
Monitoring, alerting, and incident management practices

Job Responsibility

Supervise day-to-day operations for System and Network Operations teams, including systems administration, SaaS platforms, infrastructure, and network services
Serve as an escalation point for complex incidents impacting employees, business systems, and network availability across Service Delivery teams
Act as a technical and people leader for a medium-sized team, providing mentorship, coaching, and career development for engineers across systems and network disciplines
Advocate for your teams across all levels of the organization, ensuring alignment with business priorities and operational standards
Provide oversight, management, and technical leadership for enterprise platforms and SaaS solutions, including but not limited to Google Workspace, Okta, CrowdStrike, Workspace ONE, and related systems
Partner with business stakeholders and technical leads to identify, recommend, implement, and support scalable, cost-effective system solutions
Review and analyze existing platforms, tools, and services for efficiency, effectiveness, reliability, and scalability, driving continuous improvement initiatives
Own application and platform lifecycle management, including budgeting, purchasing, vendor management, renewals, and cost optimization
Provide leadership and operational oversight for enterprise network services, including LAN, WAN, Wi-Fi, VPN, SD-WAN, and cloud networking components
Partner closely with Network Engineering and Security teams to ensure stable, secure, and scalable network architectures that support corporate offices, remote users, and field operations

What we offer

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching

Fulltime

Site Manager

Allied Universal is looking to hire a Site Manager. The Site Manager is accounta...

Location

United States , San Diego

Salary:

70720.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Possess a California Driver's License
Must have or be able to obtain a California guard card
Must have or be able to obtain First Aid/CPR/AED certifications
Must have 1 to 2 years of security experience
Four year degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience
At least 2 years of business management/operations/supervisory experience (depending on size/scope of client)
Ability to develop and grow customer relationships
Experience in hiring, developing, motivating and retaining quality staff
Outstanding interpersonal and communications skills required

Job Responsibility

Supervise the day to day security operations of an assigned client site
Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
Ensure the client site is provided with high quality security services to protect people and property
Build, improve and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or program with Client
Handle any escalated security issues or emergency situations appropriately
Other management responsibilities as determined by leadership
Communicate staffing needs via Requisition Form

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Semi Sr Platform Engineer Analyst IT Support

The position has the responsibility for researching, troubleshooting and support...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years experience as Oracle DBA with Oracle RDBMS 11g/12c
Direct support of application end-users in a corporate environment
Experience on Dataguard, Datapump, RMAN, database migration
Advisors and Performance Tuning
Solid technical understanding and experience for analysis and support (e.g. SQL, PL/SQL)
Knowledge of Oracle maintenance/patching mechanics
5+ as MS SQLServer DBA (version 2014 minimum required)
3+ years of experience on multiple platforms, web servers and application servers (IIS, APACHE, J2EE, WEBLOGIC, WEBSPHERE WASND)
3+ years Experience administering SSO products (AD, SiteMinder, etc.)
Installing, configuring, troubleshooting WebSphere

Job Responsibility

Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Databases, Application and Web servers
Manage, facilitate and own product support requests through consistent, positive and proactive IT methodologies using ticketing system
Troubleshoot, research, analyze and work with appropriate resources to solve problems
Identify and escalate situations requiring urgent or additional attention
Judgment must be used in prioritizing client requests and managing escalation workflow
Complete work on assigned projects to supervisor's satisfaction on time
Be on the rotation schedule for after-hours emergency support
Assist in testing during the rollout of new features product upgrades
Create product how-to documents, tutorials using tools such Wiki and Collaborate
Document any feature enhancement requests or ideas that will increase the productivity of the product offering for the chapter

Fulltime

Customer Service Representative

The Customer Service Representative (CSR) will work effectively and efficiently ...

Location

United States , Atlanta

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

2-3 years prior relevant experience in a call center or service center environment
Superior Customer Service skills
Excellent oral and written communication skills
Customer-focused professional
Exposure to HR and/or case management technologies (e.g., portal technology, case management, human capital management, etc.)
Attentive listening skills that enable asking of probing questions to aid in problem-solving and issue escalation
Detail oriented and able to multi-task – Good organizational skills
Ability to operate well under pressure – Strong problem-solving skills
Proficient computer skills (Microsoft Word, Microsoft Excel)
Dependable, punctual and able to achieve an appropriate level of attendance

Job Responsibility

Act as a main point of contact for customer inquiries, requests and transactions
Assist field HR and employees with navigating through various company systems and related documents (i.e., policies, user guides, SPD’s)
Work closely with GPC HR leadership to ensure that transactions are processed timely and accurately
Process updates to the employee’s record ensuring accurate documentation for all transactions
Create a new case or update an existing case for every request received in the ESC’s case management system
Work to resolve as many calls/cases as possible upon first call/contact
Perform daily review of open case queues to ensure inquiries/requests are being assigned, resolved, and closed properly and in a timely manner
Process administrative transactions outside of the case management
Ensure quality employee experiences by using a professional and service-focused approach when handling all inquiries
Ensure employee privacy, including confidentiality and protection of sensitive employee reports or information

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Fulltime

Ada Accommodations Supervisor

We are seeking an experienced and passionate ADA Accommodations Supervisor to le...

Location

United States , Charlotte

Salary:

65000.00 - 72000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

1+ year of people management or supervisory experience
Strong background in ADA accommodations and the interactive process
Experience handling high-volume, complex accommodations or disability casework
Hands-on experience with: ADA accommodations and accommodation case management
Pregnancy-related accommodations and PWFA
Leave of Absence (LOA) and disability programs
Third-party administrators (TPAs) for disability and accommodations
Strong analytical and critical-thinking skills
Confidence discussing medical documentation, legal guidelines, and accommodation decisions
Excellent written and verbal communication skills

Job Responsibility

Lead and supervise a team of 8 direct reports, including Accommodation Coordinators and Accommodation Specialists
Oversee high-volume accommodations casework, with each team member managing a large caseload of active requests
Provide guidance and oversight on the ADA interactive process, ensuring consistency, compliance, and sound decision-making
Review and evaluate complex accommodation requests to determine feasibility, appropriateness, and compliance with ADA and related regulations
Partner closely with healthcare providers, internal leaders, and supervisors regarding medical documentation and accommodation needs
Manage and monitor open accommodation cases using case management systems, including tracking trends and workflow improvements
Support escalation management, ambiguity, and highly sensitive or complex accommodation situations
Ensure best practices related to pregnancy-related accommodations, PWFA, leave, and disability integration
Drive continuous improvement within a fast-paced, high-volume environment
Collaborate with HR and other internal stakeholders to align accommodation outcomes with legal guidelines and business needs

Fulltime

Iam Engineer

In Cyclad we work with top international IT companies in order to boost their po...

Location

Poland , Warsaw

Salary:

Not provided

Cyclad Sp. z o.o.

Expiration Date

Until further notice

Requirements

Minimum 5 years of professional experience after education, including at least 4 years in a similar role
Knowledge of identity management, including identity lifecycle and identity management processes
Knowledge of Microsoft Identity Manager administration
At least 1 year of experience in designing and creating Identity Access Management processes
Knowledge of Microsoft Active Directory, ADLDS, ADFS, LDAP, IDaaS, Entra ID, and Azure MFA
Knowledge of federation protocols (SAML v2, WS-*, STORK)
Knowledge of sign-in protocols (WS-FED, SAML, OAuth)
Experience with Unique ID setup and implementation in large organizations
Experience with ticketing systems and ITIL-based processes (change, configuration, and release management)
Basic knowledge of Microsoft systems administration

Job Responsibility

Administration and monitoring of Identity and Access Management (IAM) system – Microsoft Identity Manager
Providing 2nd line support for IAM, Identity Systems, and Federation Services
Updating technical documentation and operating procedures
Troubleshooting IAM systems and their components
Implementing changes in accordance with ICT change management procedures
Managing IAM-related incidents
Performing user access management tasks
Performing other duties as assigned by the supervisor

What we offer

Private medical care with dental care (covering 70% of costs)
Family package option possible
Multisport card (also for an accompanying person)
Life insurance
Work with talented engineers on large-scale, technically challenging projects

Deputy Project Manager

The Deputy Project Manager (DPM) plays a critical role in supporting the overall...

Location

United States , Washington

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree
Minimum 10 years of experience in leading projects or contracts, with the ability to manage projects and provide guidance and direction for specific tasks or sub-tasks.
Minimum 3 years of experience with ServiceNow and end-to-end Content Management System
Minimum 1 year of experience with Rapid Application Development (RAD) applications, including Customer Relationship Management (CRM) tools.
Project Management Professional (PMP) certification
Ability to obtain a Public Trust Clearance

Job Responsibility

Assist the SPM in planning, executing, and finalizing projects according to scheduled milestones and budget constraints.
Plan, initiate, and manage IT programs, guiding technical staff and serving as the liaison between business and technical aspects of the program.
Develop program stages, assess business implications for each stage, and monitor progress to ensure deadlines, standards, and cost targets are met.
Prepare and disseminate reports on all aspects of responsible programs and projects.
Manage program execution to ensure adherence to budget, schedule, and scope.
Submit program deliverables while ensuring compliance with quality standards.
Monitor and control resources, including personnel, budgets, and materials, within program areas.
Develop specific goals and plans to prioritize, organize, and accomplish work effectively.
Communicate with internal and external stakeholders, including Government representatives, supervisors, co-workers, and subordinates, using various methods such as telephone, teleconferencing (e.g., Microsoft Teams), email, or in-person meetings.
Represent the organization to external parties, including customers, the public, and government entities.

Account Executive, Business Sales

The Account Executive, Business Sales role at T-Mobile is designed for ambitious...

Location

United States , Various

Salary:

43020.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
1+ years verifiable new customer acquisition sales experience, preferably within a commissioned environment (Preferred)
Outside B2B sales experience. (Preferred)
Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required)
Communication Excellent interpersonal, written, and oral communication skills (Required)
Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Generate and work leads through prospecting, cold calling, and networking under sales manager supervision
Identify customer needs and use solution-based selling to demonstrate T-Mobile’s value. Recommend wireless solutions, including price plans, data services, handsets, and accessories
Negotiate and close deals
Develop skills in prospecting, call execution, and relationship management with leadership. Participate in product training and sales meetings
Create effective sales approaches, solutions, and proposals
Utilize sales force automation, manage sales funnel, and report on sales activities and forecasts
Maintain and grow the customer base within a territory model

What we offer

Medical insurance
Dental insurance
Vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Paid holidays
Paid parental and family leave

Fulltime

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Servicenow System Administrator and Team Supervisor

Job Description

Job Responsibility

Requirements

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What we offer

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