CrawlJobs Logo

Servicenow Specialist

Japan, 東京23区 6000000.00 - 10000000.00 JPY / Year · Job Posted May 16, 2026
Apply Position
Job Link Share

Job Description

As a Subject Matter Expert in Tools and Automation, you will play a crucial role in ensuring the timely resolution of escalated incidents while maintaining high-quality standards in compliance with Service Level Agreements (SLAs). Your expertise will contribute to enhancing customer satisfaction and operational efficiency through effective analysis, mentoring, and stakeholder engagement.

Job Responsibility

  • Ensure Timely Resolution And Quality Compliance Of Escalated Incidents By Utilizing Snow Admin And Javascript, Adhering To Agreed Slas To Maintain Operational Efficiency
  • Mentor Team Members And Administrators While Developing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Enhancing Team Competency And Knowledge Sharing
  • Validate Change Order Implementation Plans And Assess Human Error Compliance, Leveraging Analytical Skills To Participate In Capacity Planning And Resource Allocation
  • Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Employing Effective Communication To Address And Resolve Any Issues Faced By Stakeholders
  • Conduct Validations And Analyses, Such As Root Cause And Trend Analysis, Using Relevant Tools To Generate Reports That Inform Key Business Stakeholders And Enhance Task Performance

Requirements

  • Proficiency In Snow Administration And Support
  • Strong Understanding Of Javascript And Its Application In Automation
  • Familiarity With Rest/Soap Apis And Their Integration
  • Experience With Angular Js For Developing User Interfaces
  • Solid Analytical Skills For Root Cause And Trend Analysis
  • Itil Foundation Certification (Optional But Valuable)
  • Servicenow Certified Administrator (Optional But Valuable)
  • Javascript Certification (Optional But Valuable)

Nice to have

  • Itil Foundation Certification
  • Servicenow Certified Administrator
  • Javascript Certification

What we offer

  • 健康保険
  • 厚生年金保険
  • 雇用保険
  • 土曜日 日曜日 祝日
  • Based on performance

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Servicenow Specialist

8 matching positions

Systems Integration Senior Specialist - ServiceNow Developer

As part of our continued growth, we are looking for passionate individuals to jo...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Basic understanding of JavaScript
  • Basic understanding of HTML/CSS
  • Basic understanding of relational databases & SQL concepts
  • Basic understanding of software development fundamentals
  • Understanding of ITSM or Cloud concepts is a plus
  • Strong problem-solving and analytical abilities
  • Excellent communication and teamwork skills
  • Ability to learn quickly and work in a fast-paced environment
  • Curiosity and willingness to explore new technologies in ServiceNow
Job Responsibility
Job Responsibility
  • Assist in the design, development, and configuration of applications on the ServiceNow platform
  • Support implementation of ITSM modules such as Incident, Problem, Change, Knowledge, and Service Catalog
  • Develop and maintain client scripts, business rules, UI policies, UI actions, and workflows
  • Collaborate with senior developers and functional teams to deliver high-quality solutions
  • Participate in testing, documentation, and deployment activities
  • Continuously enhance technical skills through training, certifications, and hands-on learning
What we offer
What we offer
  • A structured learning path with guidance from senior ServiceNow professionals
  • Opportunity to work on real-world ServiceNow implementations and enhancements
  • Career development opportunities within NTT DATA’s global ServiceNow practice
  • A collaborative and inclusive work environment that encourages innovation
  • Hybrid/flexible schedule
  • Fulltime
Read More
Arrow Right

Sr Advanced Apps Developer Specialist (ServiceNow)

The ServiceNow Developer will serve as the subject matter expert (SME) for the V...
Location
Location
United States , Scottsdale, AZ
Salary
Salary:
65.00 USD / Hour
softworldinc.com Logo
Softworld
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master’s degree and 6 years of related experience
  • U.S. citizenship is required
  • 3–5+ years of hands-on development experience within ServiceNow
  • Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools
  • Experience with IntegrationHub, MID Servers, REST/SOAP integrations
  • Experience with Agile delivery methodologies
  • Strong expertise with SecOps Vulnerability Response
  • Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools
  • Solid understanding of ITSM processes and ServiceNow data structures
Job Responsibility
Job Responsibility
  • Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform
  • Support upgrades for ServiceNow Vulnerability Response
  • Design, configure, and enhance ServiceNow Vulnerability Response applications
  • Support integrations with external vulnerability scanning tools (e.g., Tenable)
  • Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows
  • Work closely with InfoSec teams to optimize vulnerability lifecycle processes
  • Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components
  • Support catalog development, request automation, and fulfillment processes
  • Collaborates with a team of IT professionals to establish specifications for new applications
  • Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed
What we offer
What we offer
  • voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
  • access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account
  • employees are entitled to earn paid sick leave under the applicable state or local plan
Read More
Arrow Right

Servicenow Cmdb Specialist

We are looking for an experienced ServiceNow CMDB Specialist to support a Digita...
Location
Location
United States , Washington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience)
  • 4–8 years of relevant experience (or Master’s with 2–6 years) in software/platform engineering or ServiceNow environments
  • 3+ years of hands-on experience with ServiceNow CMDB
  • Strong experience with: ServiceNow Discovery (probes, sensors, mid-servers, credentials), CMDB architecture and CSDM framework, and ITSM processes (Incident, Problem, Change, Asset Management)
  • Knowledge of: Networking fundamentals (IP, protocols, firewalls, ports) and Windows/Linux environments and infrastructure services
  • Experience with scripting (PowerShell, JavaScript, or Python)
  • ServiceNow Certified System Administrator (CSA)
  • U.S. Citizenship required
  • Ability to obtain and maintain Public Trust clearance
Job Responsibility
Job Responsibility
  • Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity
  • Develop and enforce CMDB policies, standards, and governance processes
  • Perform regular audits, reconciliation, and data validation
  • Configure discovery schedules, probes, sensors, and mid-servers
  • Manage credentials and data sources used for discovery
  • Develop and maintain discovery patterns
  • Manage CI classes and relationships within CMDB
  • Align CMDB structure with Common Services Data Model (CSDM)
  • Build automation to remove stale or redundant configuration data
  • Apply knowledge of network fundamentals (IP, ports, protocols, firewalls)
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Experienced ServiceNow Operations Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
boeing.com Logo
Boeing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is required as a BASIC QUALIFICATION
  • 5+ years of experience in enterprise IT operations, application support, or service management
  • 2+ years of direct ServiceNow operational support or platform administration experience
  • Strong understanding of ServiceNow core modules such as Incident, Problem, Change, CMDB, Service Catalog, and Reporting
  • Experience supporting enterprise-grade workflows, integrations, and operational controls
  • Knowledge of ITIL processes and IT service management best practices
  • Demonstrated ability to manage incidents, escalations, and cross-functional troubleshooting efforts
  • Strong communication skills with the ability to work effectively with technical teams, leadership, and business stakeholders
Job Responsibility
Job Responsibility
  • Manage operational support and administration of the ServiceNow platform in a large, global enterprise environment
  • Ensure ServiceNow availability, performance, and reliability for business-critical workflows and service management processes
  • Manage and prioritize platform incidents, service requests, problems, and escalations through resolution
  • Monitor platform health, integrations, scheduled jobs, queues, and system logs to identify and resolve issues proactively
  • Coordinate platform upgrades, patches, hotfixes, and release activities in alignment with Boeing change management and governance standards
  • Partner with infrastructure, cybersecurity, application support, and business teams to support integrated enterprise services
  • Oversee incident, problem, and change workflows to ensure adherence to ITIL-based processes and internal controls
  • Maintain documentation, runbooks, support procedures, and knowledge articles for operational use
  • Track and report key metrics such as SLA compliance, incident trends, system availability, and operational performance
  • Support audit, compliance, and security requirements related to platform operations, access controls, and data governance
What we offer
What we offer
  • Competitive base pay and incentive programs
  • Industry-leading tuition assistance program pays your institution directly
  • Resources and opportunities to grow your career
  • Up to $10,000 match when you support your favorite nonprofit organizations
  • Fulltime
Read More
Arrow Right

Servicenow Cmdb Specialist

We are seeking an experienced ServiceNow CMDB Specialist to support a critical, ...
Location
Location
United States , Washington, DC
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 3–5 years of hands‑on experience working with ServiceNow CMDB
  • Proven experience supporting ITSM processes (Incident, Problem, Change, CMDB, Asset)
  • Hands‑on experience with ServiceNow Discovery, Service Mapping, and integrations
  • Strong knowledge of ServiceNow CMDB architecture and platform capabilities
  • Solid understanding of networking, operating systems, and compute environments
  • Basic scripting experience (PowerShell, JavaScript, or Python)
  • Excellent analytical, problem‑solving, and communication skills
  • ServiceNow Certified System Administrator (CSA) – required
  • Ability to obtain a Public Trust Clearance
Job Responsibility
Job Responsibility
  • Implement, configure, and maintain the ServiceNow CMDB to ensure data accuracy and integrity
  • Develop and enforce CMDB policies, standards, business rules, and procedures
  • Perform regular audits, reconciliation, and health checks to ensure compliance with organizational standards
  • Configure and maintain the CMDB Health Dashboard
  • Configure discovery schedules, probes, and sensors
  • Manage MID servers and credentials securely
  • Evaluate and reconcile data sources to ensure optimal discovery coverage
  • Understand and develop discovery patterns as needed
  • Manage CI classes and relationships within the CMDB
  • Ensure alignment between CMDB structure and the Common Services Data Model (CSDM)
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

ServiceNow Sales Specialist

ServiceNow Solution Sales. Are you a ServiceNow professional with strong commerc...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 70000.00 GBP / Year
thepeoplenetwork.co.uk Logo
Fynity
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working with the ServiceNow platform
  • Background in ServiceNow solution sales, account management or customer success
  • Strong stakeholder management and commercial awareness
  • Experience contributing to proposals, bids or tenders
  • Must be willing and able to undertake security clearance
Job Responsibility
Job Responsibility
  • Driving new business opportunities across key sectors
  • Engaging with clients early to shape solutions and proposals
  • Supporting bids, tenders and framework opportunities
  • Managing opportunities through the full sales lifecycle
  • Building strong relationships with customers and internal ServiceNow teams
What we offer
What we offer
  • Opportunity to join a growing Elite ServiceNow practice
  • Work on large-scale digital transformation programmes
  • Strong career progression and development opportunities
  • Flexible benefits and hybrid working
  • Fulltime
Read More
Arrow Right

ATF (ServiceNow Testing Specialist)

Location
Location
India , Hyderabad, Bangalore, Noida, Gurgaon, Pune
Salary
Salary:
Not provided
orangebitsindia.com Logo
Orangebits Digital Solutions Private Limited
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–8 Years Experience
  • ServiceNow Automated Test Framework (ATF) Testing for custom apps, UI Builder, integrations, ITSM
  • JavaScript
  • Glide scripting
  • REST APIs
  • Agile and SDLC testing methodologies
Job Responsibility
Job Responsibility
  • Create and execute automated test cases
  • Perform functional, regression, and integration testing
  • Track defects and report testing results
  • Ensure quality assurance across ServiceNow applications
  • Fulltime
Read More
Arrow Right

ServiceNow CMDB Specialist

Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 3–5 years of hands‑on experience with ServiceNow CMDB
  • Experience with ITSM processes (Incident, Problem, Change, CMDB, Asset Management)
  • Hands‑on experience with ServiceNow Discovery, Service Mapping, and integrations
  • ServiceNow CMDB & CSDM (CI classes, relationships, data modeling)
  • Discovery configuration (schedules, probes, sensors, MID Servers, credentials)
  • Networking fundamentals (IP, protocols, firewalls, ports)
  • Windows/Linux administration
  • DNS, DHCP, Active Directory
  • Basic scripting (PowerShell, JavaScript, or Python)
Job Responsibility
Job Responsibility
  • Implement, configure, and maintain the ServiceNow CMDB in collaboration with infrastructure operations and platform owners
  • Define and enforce CMDB policies, standards, business rules, and procedures
  • Perform audits and reconciliation to ensure CMDB data accuracy and integrity
  • Configure and manage discovery schedules, probes, sensors, and credentials
  • Deploy and manage MID Servers
  • Analyze and optimize discovery data sources
  • Understand and create discovery patterns as needed
  • Manage CI classes and relationships within the CMDB
  • Align CMDB structure with the Common Services Data Model (CSDM)
  • Design automation to identify, clean up, and retire stale configuration items
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right