CrawlJobs Logo

ServiceNow Solutions Architect

· Job Posted December 05, 2025
Apply Position
Job Link Share

Job Description

As part of the ASC team, you will play an important role in transforming ideas into solutions. ASC Software Developers work in a team and perform various software lifecycle tasks, gathering requirements, developing, and delivering real world solutions desired by Clients. Join ASC’ highly respected team of IT consultants and jumpstart your career with ample opportunities for professional and personal growth.

Job Responsibility

  • Assist with design, support, & implementation of ServiceNow Professional and future functionality of ServiceNow as needed
  • Work with Service Managers and/or project teams on planning and testing of new functionality or improvement of existing modules
  • Assist ServiceNow Administrators with upgrade planning, testing, and implementation between development and production instances
  • Designs and develops solutions for Service Catalog Items, general features, and enhancements using 3rd party applications and API’s
  • Perform audits to ensure compliance requirements are met & remediation actions are taken as needed
  • Work with ServiceNow vendors on projects and ongoing support

Requirements

  • 5+ years of ServiceNow developer/solution architect experience
  • Intermediate or advanced knowledge of ITIL and Agile framework
  • JavaScript, HTML/HTML5 a plus
  • Understands and can apply object-oriented software principles
  • Ability to work efficiently and productively independently and as part of a team
  • Willing to travel 10% of the time
  • Good experience of Service Portal and widget creation
  • 6+ years of experience with ServiceNow required
  • 6+ years of experience in the IT Industry required
  • Experience of custom applications development
  • Meticulous approach to work with excellent attention to detail
  • Excellent interpersonal and communication skills when working with Clients
  • Good problem-solving, analytical, and technical skills
  • Effective time management skills to meet deadlines
  • The ability to work under pressure and multi-tasking
  • A flexible attitude to working patterns is helpful to meet Client needs and deadlines
  • Knowledge of ITIL v3 methodologies, processes, and implementation for ServiceNow ITSM Professional
  • Knowledge of Service-now custom Application Design & Development
  • Hands-on design, development, testing, and deployment experience
  • Experience on additional modules GRC, SecOps, HRSD, CSM, ITBM, TSM Portal (at least 3-4 module experience)
  • ServiceNow certifications required

Nice to have

  • Knowledge of Flow Designer, Integration Hub
  • Worked on Discovery, Service Mapping, Event Management
  • Worked on CSM, HRSD, GRC, ITBM
  • Experience in working on Angular, React, CSS
  • Design and modification of ServiceNow Service Portal

What we offer

  • Competitive compensation
  • Generous benefits
  • Professional atmosphere
  • Collaborative and inclusive work environment
  • Opportunities for professional and personal growth

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

ServiceNow Solutions Architect

8 matching positions

Sr Technical Architect - ServiceNow Architect, CSM, CSDM & ITOM

The ServiceNow team partners with business, IT operations, and engineering group...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
blueyonder.com Logo
Blue Yonder
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, IT, or related field
  • 10–13 years of IT experience, with hands-on experience with ServiceNow implementation and development
  • Strong expertise in ITSM, CSM, CMDB, ITOM, with exposure to HRSD or Security Operations as a plus
  • Deep proficiency in Glide scripting, JavaScript, Flow Designer, and IntegrationHub
  • Proven experience designing and delivering end-to-end integrations (REST/SOAP, API, LDAP, SSO, OAuth)
  • Experience in CMDB and Discovery (data model, reconciliation, service mapping)
  • Experience in ITOM (Event Management, Discovery, Service Mapping)
  • Solid understanding of ITIL processes and ability to apply them in ServiceNow solutions
  • Hands-on experience with Service Portal, Workspace, and UI Builder
  • Knowledge of CI/CD pipelines, automated testing, Agile/DevOps practices
Job Responsibility
Job Responsibility
  • Define scalable platform architectures for ITSM, CSM, CMDB, and ITOM solutions
  • Translate business and ITIL requirements into robust ServiceNow designs
  • Establish coding standards, reusability patterns, and best practices
  • Configure workflows, catalog items, client/server scripts, UI policies, and business rules
  • Build and support complex integrations with enterprise systems
  • Develop automation solutions using Flow Designer, IntegrationHub, and Orchestration
  • Provide technical leadership to developers and consultants
  • Review solutions for scalability, maintainability, and performance optimization
  • Lead technical workshops and design sessions with stakeholders
  • Ensure platform stability during upgrades and releases
  • Fulltime
Read More
Arrow Right

Ai Solutions Architect, Sled Focused For North America

We are currently seeking a AI Solutions Architect, SLED focused for North Americ...
Location
Location
United States , Plano
Salary
Salary:
119578.00 - 221625.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in designing and developing AI/ML solutions
  • 10+ years of experience in state/local government and/or education
Job Responsibility
Job Responsibility
  • Set the industry strategy for SLED AI solutions and define a multi-year roadmap
  • Develop and enhance AI solution offerings in areas including case management, eligibility and benefits administration, cloud cybersecurity and infrastructure modernization, payment integrity / fraud waste and abuse
  • Drive growth by leading solution development supporting sales teams and winning complex multi-tower deals
  • Engage Provider C-suite leaders as a trusted advisor on major programs
  • Lead solution development for bids ensuring offerings are differentiated scalable and executable
  • Collaborate across consulting delivery engineering and product teams to bring integrated solutions to market
  • Strengthen alliances with key partners (Epic Oracle Health Microsoft AWS ServiceNow cybersecurity vendors Google Leading AI players)
  • Build and mentor a high-performing team of AI leaders
  • Develop sales collateral for all solutions and services catering to SLED clients
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • Fulltime
Read More
Arrow Right

Servicenow - Architect

The ServiceNow Architect is responsible for the architecture, design, implementa...
Location
Location
Canada , Oshawa
Salary
Salary:
85.00 - 100.00 USD / Hour
morson.com Logo
Morson Talent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of hands on experiences with SIR/VR/IRM , guiding and reviewing vendor implementations
  • Strong understanding of ServiceNow platform architecture, data model, and application framework
  • Experience designing scalable solutions across SIR (Security Incident Response), VR (Vulnerability Response), and IRM
  • Ability to define end-to-end solution architecture (workflows, forms, integrations, reporting)
  • Deep understanding of: Security incident lifecycle (triage → containment → resolution)
  • Vulnerability management lifecycle (identify → prioritize → remediate → exception handling)
  • Risk management concepts (risk register, controls, issues, policy/compliance)
  • Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001) is a strong asset
  • Experience designing and optimizing: Incident response workflows
  • Vulnerability remediation processes
Job Responsibility
Job Responsibility
  • Lead the end-to-end architecture, solution design, and implementation of ServiceNow SIR, VR, and IRM modules
  • Define scalable and supportable architecture patterns, data models, workflows, integrations, and governance controls for security and risk use cases
  • Collaborate with business stakeholders, cybersecurity teams, risk teams, compliance teams, and technical teams to translate requirements into solution designs
  • Provide architectural guidance for incident response workflows, vulnerability lifecycle processes, risk management frameworks, issue remediation, exceptions management, and policy/compliance processes
  • Establish and maintain platform design standards, guardrails, and best practices to ensure consistency, performance, scalability, and maintainability
  • Design and oversee integrations between ServiceNow and upstream/downstream tools such as security tools, vulnerability scanners, SIEM/SOAR platforms, CMDB, asset systems, and enterprise applications
  • Support roadmap planning and recommend improvements to mature security and risk processes enabled through ServiceNow
  • Ensure solutions align with enterprise architecture, data governance, security, audit, and operational support requirements
  • Provide technical leadership during implementation projects, enhancements, upgrades, and operational sustainment activities
  • Review and approve detailed solution designs, technical configurations, integration patterns, and data flows delivered by developers or implementation partners
  • Fulltime
Read More
Arrow Right

ServiceNow Architect

As a ServiceNow Architect, you will be involved in developing, designing and sup...
Location
Location
India , Jaipur; Noida; Hyderabad
Salary
Salary:
Not provided
Aelum Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience of ServiceNow Applications development or Product implementation experience
  • Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
  • Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting
  • Working experience with ServiceNow modules like PPM, CSM, GRC,ITOM, ITBM, ITSM is an added advantage
  • Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems
  • Expertise Web Services integrations (SOAP, REST), Scripted REST API's
  • Certified System Admin Passport is mandatory
  • Bachelor's degree or equivalent combination of education and experience
  • Min. 1 Certified Implementation Specialist Certifications. CTA is great to have
  • Must have strong technical skills
Job Responsibility
Job Responsibility
  • Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform
  • Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
  • Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow
  • Coordinate and solve complex technical data and transformation issues
  • Fulltime
Read More
Arrow Right

Digital Architect ServiceNow Presales Senior Manager

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...
Location
Location
United States , Plano
Salary
Salary:
110000.00 - 170000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
  • Proven expertise in complex, cross-industry deals: discovery through close, executive storytelling, solution governance
  • Deep hands-on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
  • Excellence in value-based solutioning, value journey creation (TCO/ROI), and outcome-centric road mapping
  • Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
  • Proven ServiceNow partner/SI ecosystem experience (co-sell, co-market, and delivery alignment with ServiceNow)
  • Exceptional communication, problem solving, and design thinking skills
  • comfortable leading C-suite conversations and technical deep dives
  • Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
  • Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)
Job Responsibility
Job Responsibility
  • Support opportunity qualification and Lead discovery, and solution strategy for complex multi-industry pursuits
  • establish win themes and differentiation by vertical and the depth of the solution
  • Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
  • Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
  • Design end-to-end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
  • Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
  • Balance configuration vs. customization, performance, security, and data governance
  • articulate tradeoffs and roadmap implications
  • Estimate effort, define scope, and align deliverables with client expectations and budget constraints
  • Support pricing strategies and resource planning for the phases of the engagement
  • Fulltime
Read More
Arrow Right

ServiceNow Architect Presales Senior Manager

We are currently seeking a ServiceNow Architect Presales Senior Manager to join ...
Location
Location
United States , Atlanta
Salary
Salary:
110000.00 - 170000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years of pre‑sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
  • Proven expertise in complex, cross‑industry deals: discovery through close, executive storytelling, solution governance
  • Deep hands‑on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
  • Excellence in value‑based solutioning, value journey creation (TCO/ROI), and outcome‑centric road mapping
  • Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
  • Proven ServiceNow partner/SI ecosystem experience (co‑sell, co‑market, and delivery alignment with ServiceNow)
  • Exceptional communication, problem solving, and design thinking skills
  • comfortable leading C‑suite conversations and technical deep dives
  • Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
  • Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)
Job Responsibility
Job Responsibility
  • Support opportunity qualification and Lead discovery, and solution strategy for complex multi‑industry pursuits
  • establish win themes and differentiation by vertical and the depth of the solution
  • Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
  • Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
  • Design end‑to‑end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
  • Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
  • Balance configuration vs. customization, performance, security, and data governance
  • articulate tradeoffs and roadmap implications
  • Estimate effort, define scope, and align deliverables with client expectations and budget constraints
  • Support pricing strategies and resource planning for the phases of the engagement
  • Fulltime
Read More
Arrow Right

Solution Architect - ServiceNow HRSD

We are currently seeking a ServiceNow Solution Architect specialising in HRSD to...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
finxl.com.au Logo
FinXL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in ServiceNow: Proven track record as a Lead Architect on large-scale HRSD implementations -Standard- Professional- Enterprise
  • Experience in Integration of ServiceNow with PeopleSoft or similar HCM platforms -Workday, SAP SuccessFactors
  • Experience in Scoped Applications, Client Scripts, Business Rules, and the Common Service Data Provider (CSDM).
  • Experience in secure API configurations and enterprise-grade authentication.
  • Experience working in a Hybrid Agile model
  • Experience conducting Instance Health Checks and data schema reviews to align the HR Profile model with ServiceNow COE best practices.
  • Experience creating Technical Debt Register, identifying customizations to be reverted to OOB functionality.
  • Perform code reviews and "Show & Tells" for stakeholders
  • Experience creating a Technical Design Document - TDD & a 3-Year Transformation Roadmap
  • Experience leading the architecture of a one-way sync between PeopleSoft and ServiceNow, utilizing Transform Maps or Robust Data Hubs.
Job Responsibility
Job Responsibility
  • lead a strategic optimisation and architecture roadmap.
Read More
Arrow Right

ServiceNow Architect

Join a role where you will not only design solutions but also shape the future a...
Location
Location
Poland
Salary
Salary:
180.00 - 210.00 PLN / Hour
cyclad.pl Logo
Cyclad Sp. z o.o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years with ServiceNow architecture
  • Proven experience leading ServiceNow design and delivery across multiple modules
  • Deep expertise in: UI Builder, App Engine, IntegrationHub, MID Server, CMDB
  • Strong background in custom data modelling and enterprise integrations
  • Experience integrating ServiceNow with SAP and legacy systems
  • Ability to lead technical discussions and influence stakeholders
  • Strong mentoring and leadership capabilities
  • ServiceNow Certified Technical Architect (CTA)
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist (ITSM, CSM, or ITOM)
Job Responsibility
Job Responsibility
  • Define and govern end-to-end ServiceNow architecture across multiple modules
  • Design and deliver applications using UI Builder and App Engine within unified workspaces
  • Lead integration strategy with systems such as SAP, Databricks, and legacy platforms
  • Build and oversee custom data models, ensuring scalability and performance
  • Conduct and lead Design Authority sessions across ITSM, ITOM, CSM, and SPM domains
  • Define and enforce technical governance, standards, and best practices
  • Collaborate with enterprise architects, product owners, and delivery teams
  • Mentor developers and architects, supporting knowledge sharing and growth
  • Evaluate and implement AI / GenAI capabilities within the ServiceNow ecosystem
  • Create architecture documentation, reusable components, and solution blueprints
What we offer
What we offer
  • 100% remote work model
  • Opportunity to lead enterprise-scale ServiceNow transformations
  • Strategic role with real impact on architecture and business outcomes
  • Work in an environment that values innovation, experimentation, and continuous learning
  • Long-term cooperation with potential extensions
  • Fulltime
Read More
Arrow Right