ServiceNow Solution Architect Job at IT Teams

ServiceNow Solution Architect

We are seeking a ServiceNow Solution Architect to lead enterprise-level architec...

Location

United States , Columbus

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in a related field
5+ years of experience across multiple IT disciplines (e.g., application development, architecture, infrastructure, database, or operations)
Experience working in service-oriented architecture (SOA) environments
Strong understanding of ServiceNow architecture, including platform, CMDB, integrations, security, and release processes
3+ years of experience as a Solution or Enterprise Architect
3+ years leading technology initiatives or teams
Hands-on experience supporting ServiceNow platform architecture and integrations
Experience delivering architecture across business, application, data, and infrastructure domains
Proven experience supporting large-scale, enterprise solutions
Strong communication and stakeholder management skills with the ability to influence executive leadership

Job Responsibility

Define and lead the implementation of enterprise architecture aligned to business strategy
Develop roadmaps for application and platform evolution from current to future state
Establish architecture principles, standards, and governance frameworks
Analyze business drivers and translate them into technical change requirements
Design and lead architecture solutions across the ServiceNow platform, including core platform, CMDB, integrations, and security
Support both inbound and outbound system integrations
Ensure solution alignment with enterprise architecture standards and policies
Review business processes and identify improvement opportunities
Lead solution architecture design and ensure adherence to governance standards
Facilitate evaluation and selection of software solutions and configurations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

ServiceNow Solution Architect

As a Solution Architect, you will work at the intersection of product, platform,...

Location

United States , San Jose

Salary:

Not provided

Vidushi Infotech SSP Pvt. Ltd.

Expiration Date

Until further notice

Requirements

8+ years of experience in enterprise solution architecture, platform engineering, or application design
Proven track record architecting customer experience and workflow automation
Experience with integration patterns, APIs, and event-driven architectures
Familiarity with data platforms, reporting, and analytics in a customer success context
Strong understanding of ServiceNow platform architecture or comparable enterprise platforms
Excellent communication and collaboration skills, with the ability to influence across product, engineering, and business stakeholders

Job Responsibility

Architect end-to-end solutions for the ServiceNow University product, enabling AI powered learning workflows, proactive engagement, and connected experiences
Define solution blueprints that integrate data, workflows, AI/ML capabilities, and third-party systems
Collaborate with product managers, platform engineers, and solution architects across CCX to ensure alignment and reuse of common patterns
Design extensible APIs, integration frameworks, and workflow automation patterns
Partner with engineering teams to translate business requirements into technical designs
Define technical architecture for AI-powered Learning including in Simulation modes
Ensure data consistency, security, and compliance across the platform
Drive adoption of best practices in platform configuration, extensibility, and modularization
Lead architectural design reviews and provide guidance on solution trade-offs, scalability, and performance
Influence product direction by bringing user-centric architectural insights into the roadmap

Fulltime

Servicenow Solution Architect (Gen Ai)

A top-tier consultancy firm is seeking a Senior ServiceNow professional to spear...

Location

United Kingdom , City of London

Salary:

450.00 - 500.00 GBP / Day

Randstad

Expiration Date

July 02, 2026

Requirements

Proven track record operating as a Senior Technical Lead or Architect on large, enterprise-scale ServiceNow deployments
Deep expertise deploying ServiceNow HAM Pro & SAM Pro (focusing on licence reconciliation and inventory utilisation)
Hands-on exposure to or strong technical understanding of Now Assist, Predictive Intelligence, or advanced Virtual Agent flows
Confident leading design workshops, enforcing coding standards across external partners, and acting as the ultimate technical escalation point
Experience delivering solutions within highly regulated or public sector environments

Job Responsibility

Architect, design, and lead the technical rollout of ServiceNow's Now Assist platform capabilities, reshaping workflows through the power of Generative AI
Serve as the Subject Matter Expert for an expansive overhaul of HAM Pro & SAM Pro, blueprinting an airtight asset lifecycle from procurement to retirement
Own the technical standards. From documenting High-Level Designs (HLDs) to conducting rigorous code reviews, you will ensure a multi-vendor development team writes clean, scalable, and future-proof code

Fulltime

Solution Architect - ServiceNow HRSD

We are currently seeking a ServiceNow Solution Architect specialising in HRSD to...

Location

Australia , Sydney

Salary:

Not provided

FinXL

Expiration Date

Until further notice

Requirements

Experience in ServiceNow: Proven track record as a Lead Architect on large-scale HRSD implementations -Standard- Professional- Enterprise
Experience in Integration of ServiceNow with PeopleSoft or similar HCM platforms -Workday, SAP SuccessFactors
Experience in Scoped Applications, Client Scripts, Business Rules, and the Common Service Data Provider (CSDM).
Experience in secure API configurations and enterprise-grade authentication.
Experience working in a Hybrid Agile model
Experience conducting Instance Health Checks and data schema reviews to align the HR Profile model with ServiceNow COE best practices.
Experience creating Technical Debt Register, identifying customizations to be reverted to OOB functionality.
Perform code reviews and "Show & Tells" for stakeholders
Experience creating a Technical Design Document - TDD & a 3-Year Transformation Roadmap
Experience leading the architecture of a one-way sync between PeopleSoft and ServiceNow, utilizing Transform Maps or Robust Data Hubs.

Job Responsibility

lead a strategic optimisation and architecture roadmap.

Sr Technical Architect - ServiceNow Architect, CSM, CSDM & ITOM

The ServiceNow team partners with business, IT operations, and engineering group...

Location

India , Bangalore

Salary:

Not provided

Blue Yonder

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, IT, or related field
10–13 years of IT experience, with hands-on experience with ServiceNow implementation and development
Strong expertise in ITSM, CSM, CMDB, ITOM, with exposure to HRSD or Security Operations as a plus
Deep proficiency in Glide scripting, JavaScript, Flow Designer, and IntegrationHub
Proven experience designing and delivering end-to-end integrations (REST/SOAP, API, LDAP, SSO, OAuth)
Experience in CMDB and Discovery (data model, reconciliation, service mapping)
Experience in ITOM (Event Management, Discovery, Service Mapping)
Solid understanding of ITIL processes and ability to apply them in ServiceNow solutions
Hands-on experience with Service Portal, Workspace, and UI Builder
Knowledge of CI/CD pipelines, automated testing, Agile/DevOps practices

Job Responsibility

Define scalable platform architectures for ITSM, CSM, CMDB, and ITOM solutions
Translate business and ITIL requirements into robust ServiceNow designs
Establish coding standards, reusability patterns, and best practices
Configure workflows, catalog items, client/server scripts, UI policies, and business rules
Build and support complex integrations with enterprise systems
Develop automation solutions using Flow Designer, IntegrationHub, and Orchestration
Provide technical leadership to developers and consultants
Review solutions for scalability, maintainability, and performance optimization
Lead technical workshops and design sessions with stakeholders
Ensure platform stability during upgrades and releases

Fulltime

Servicenow - Architect

The ServiceNow Architect is responsible for the architecture, design, implementa...

Location

Canada , Oshawa

Salary:

85.00 - 100.00 USD / Hour

Morson Talent

Expiration Date

Until further notice

Requirements

Minimum of 3 years of hands on experiences with SIR/VR/IRM , guiding and reviewing vendor implementations
Strong understanding of ServiceNow platform architecture, data model, and application framework
Experience designing scalable solutions across SIR (Security Incident Response), VR (Vulnerability Response), and IRM
Ability to define end-to-end solution architecture (workflows, forms, integrations, reporting)
Deep understanding of: Security incident lifecycle (triage → containment → resolution)
Vulnerability management lifecycle (identify → prioritize → remediate → exception handling)
Risk management concepts (risk register, controls, issues, policy/compliance)
Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001) is a strong asset
Experience designing and optimizing: Incident response workflows
Vulnerability remediation processes

Job Responsibility

Lead the end-to-end architecture, solution design, and implementation of ServiceNow SIR, VR, and IRM modules
Define scalable and supportable architecture patterns, data models, workflows, integrations, and governance controls for security and risk use cases
Collaborate with business stakeholders, cybersecurity teams, risk teams, compliance teams, and technical teams to translate requirements into solution designs
Provide architectural guidance for incident response workflows, vulnerability lifecycle processes, risk management frameworks, issue remediation, exceptions management, and policy/compliance processes
Establish and maintain platform design standards, guardrails, and best practices to ensure consistency, performance, scalability, and maintainability
Design and oversee integrations between ServiceNow and upstream/downstream tools such as security tools, vulnerability scanners, SIEM/SOAR platforms, CMDB, asset systems, and enterprise applications
Support roadmap planning and recommend improvements to mature security and risk processes enabled through ServiceNow
Ensure solutions align with enterprise architecture, data governance, security, audit, and operational support requirements
Provide technical leadership during implementation projects, enhancements, upgrades, and operational sustainment activities
Review and approve detailed solution designs, technical configurations, integration patterns, and data flows delivered by developers or implementation partners

Fulltime

ServiceNow Architect

As a ServiceNow Architect, you will be involved in developing, designing and sup...

Location

India , Jaipur; Noida; Hyderabad

Salary:

Not provided

Aelum Consulting

Expiration Date

Until further notice

Requirements

10+ years of experience of ServiceNow Applications development or Product implementation experience
Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
Expert in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting
Working experience with ServiceNow modules like PPM, CSM, GRC,ITOM, ITBM, ITSM is an added advantage
Responsible for the technical specification and implementation of the Service Now integration with 3rd party tools/systems
Expertise Web Services integrations (SOAP, REST), Scripted REST API's
Certified System Admin Passport is mandatory
Bachelor's degree or equivalent combination of education and experience
Min. 1 Certified Implementation Specialist Certifications. CTA is great to have
Must have strong technical skills

Job Responsibility

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform
Provide software development and customization including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow
Coordinate and solve complex technical data and transformation issues

Fulltime

Digital Architect ServiceNow Presales Senior Manager

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Plano

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross-industry deals: discovery through close, executive storytelling, solution governance
Deep hands-on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value-based solutioning, value journey creation (TCO/ROI), and outcome-centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co-sell, co-market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C-suite conversations and technical deep dives
Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi-industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end-to-end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

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ServiceNow Solution Architect

Job Description

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