ServiceNow SecOps Engineer Job at Realign

ServiceNow Support Engineer

The ServiceNow Support Engineer will serve as the primary subject matter expert ...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science or a related field
At least 5 years of experience in a similar position
Strong technical skills in ServiceNow
Strong technical skills in incident management
Effective stakeholder communication

Job Responsibility

Act as the primary SME for the ServiceNow platform including ITSM, CMDB, ITOM (Discovery/Event/Orchestration), HRSD, CSM, SecOps, GRC, Performance Analytics, and Service Portal/Now Experience
Provide production support: triage incidents, perform root-cause analysis, implement fixes or workarounds, and manage escalations to ensure SLA adherence
Manage platform administration: system properties, scheduled jobs, notification schemes, upgrade readiness, and instance cloning processes
Lead and maintain integrations using IntegrationHub, REST/SOAP web services, MID Server, JDBC, SFTP, and message queues for third-party systems (AD/LDAP, HR/payroll, monitoring tools, CMDB sources)
Own CMDB health: reconciliation, discovery schedules, CI relationships, and data quality rules
Support and enhance Service Portal / Now Experience pages, widgets, Virtual Agent bots, and catalog items
Manage security & access: role/permission model, delegated administration, ACLs, and data segregation
Coordinate and execute instance upgrades and patches, perform regression testing, and remediate upgrade impacts
Maintain runbooks, SOPs, knowledge base articles, and technical documentation for repeatable support tasks
Drive continuous improvement: automation (catalog workflows, orchestration), performance tuning, reduction of manual interventions, and adoption of best practices

Fulltime

Vulnerability Management Technical Project Lead

The Tech Lead/ServiceLine Lead will be responsible for the operational, organisa...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 08-10 years
Bachelor's degree or Master's in Computer Science, Engineering, or related field
Proven leadership experience
Strong people management and client‑facing governance skills
Executive communication (FR/EN written & verbal reporting
Crisis management & escalation handling for P0/P1 situations
Data‑driven decision making using KPIs, dashboards, and trends
Continuous improvement & automation mindset
Proficiency in ServiceNow SECOPS (certification preferred), vulnerability detection and monitoring tools (Microsoft Defender for Endpoint EDR/XDR, WIZ, NESSUS PRO, Dynatrace), CMDB, VISIT, reporting tools (PowerBI, PowerPoint), and adherence to security standards and Client SLAs is required

Job Responsibility

Monitoring of critical P0 / P1 vulnerabilities
Steering CTI incidentology
Execution and governance of COD controls
Organisation of committees and reporting
Operational management and team skill development
Contribution to process, tool, and KPI optimisation
Promptly responding to P0/P1 vulnerabilities, including identification, assessment, patching, documentation, and development of remediation plans when patching is not possible
Coordinate and oversee P0 vulnerability follow-up meetings, communicate updates and remediation progress, escalate unresolved issues, and ensure compliance with established deadlines
To attend, present & track regular meetings and committee sessions with vulnerability status, track remediation efforts, report key performance indicators, and coordinate with divisions on security tools and control enhancements
Oversees the execution, analysis, and remediation of six COD controls, ensuring effective risk reduction and planning for additional controls to further mitigate cyber threats

Fulltime

Digital Architect ServiceNow Presales Senior Manager

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Plano

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre-sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross-industry deals: discovery through close, executive storytelling, solution governance
Deep hands-on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value-based solutioning, value journey creation (TCO/ROI), and outcome-centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co-sell, co-market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C-suite conversations and technical deep dives
Bachelor's degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi-industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end-to-end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

ServiceNow Architect Presales Senior Manager

We are currently seeking a ServiceNow Architect Presales Senior Manager to join ...

Location

United States , Atlanta

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre‑sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross‑industry deals: discovery through close, executive storytelling, solution governance
Deep hands‑on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value‑based solutioning, value journey creation (TCO/ROI), and outcome‑centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co‑sell, co‑market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C‑suite conversations and technical deep dives
Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi‑industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end‑to‑end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

Servicenow Pre-Sales Solution Consultant

NTT DATA is seeking a dynamic and experienced ServiceNow Pre-Sales Solution Cons...

Location

United States , Chicago

Salary:

110000.00 - 170000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

6-8 years of pre‑sales consulting experience for global enterprises within the ServiceNow ecosystem (or adjacent workflow platforms)
Proven expertise in complex, cross‑industry deals: discovery through close, executive storytelling, solution governance
Deep hands‑on understanding of ServiceNow AI capabilities (Now Assist, Generative AI Controller, AI Search), cross platform architecture, product knowledge and how to apply them to real business outcomes
Excellence in value‑based solutioning, value journey creation (TCO/ROI), and outcome‑centric road mapping
Experience creating offerings (pricing/packaging, enablement assets) and running integrated campaigns with GTM, marketing and partners
Proven ServiceNow partner/SI ecosystem experience (co‑sell, co‑market, and delivery alignment with ServiceNow)
Exceptional communication, problem solving, and design thinking skills
comfortable leading C‑suite conversations and technical deep dives
Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience
Certification: Pre-sales accreditation, CTA, CSA, CIS (e.g., ITSM, CSM, HRSD, ITOM, IRM)

Job Responsibility

Support opportunity qualification and Lead discovery, and solution strategy for complex multi‑industry pursuits
establish win themes and differentiation by vertical and the depth of the solution
Create a end to value map and orchestrate solution pursuit (Product experts, Tech architects, GTM, delivery leaders) ensuring compelling proposals and differentiators
Own the technical/ solution design narrative across discovery, PoVs/PoCs, solution reviews, and solution defense
Design end‑to‑end solution architecture leveraging ServiceNow AI and Workflows solutions across Generative AI Controller, AI Search, Process Optimization, and predictive intelligence to deliver measurable outcomes
Define an integrated/secure platform solution strategy across cloud, identity, observability, cybersecurity, enterprise apps
Balance configuration vs. customization, performance, security, and data governance
articulate tradeoffs and roadmap implications
Estimate effort, define scope, and align deliverables with client expectations and budget constraints
Support pricing strategies and resource planning for the phases of the engagement

Fulltime

Information Security Engineer

We are looking for an Information Security Engineer to support the client’s cybe...

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

6+ years of experience in cybersecurity or related IT field
Bachelor’s + 5 years OR Master’s + 4 years is acceptable
Hands-on experience with Endpoint Detection & Response (EDR) tools
Strong understanding of Federal cybersecurity frameworks (FISMA, NIST 800 series)
Experience supporting security operations and incident response activities
Experience integrating security tools with SIEM/log aggregation platforms
Proficiency working in ITSM tools (e.g., ServiceNow)
Strong communication skills with ability to explain technical concepts to non-technical stakeholders
Ability to collaborate effectively across cross-functional teams
Active or eligible for Public Trust clearance

Job Responsibility

Design, configure, and validate secure systems and endpoint protection solutions
Implement and manage Endpoint Detection and Response (EDR) tools
Support integration of endpoint security data into SIEM/log aggregation systems
Collaborate with application and infrastructure teams to troubleshoot security issues
Participate in incident response and cybersecurity operations (SecOps) activities
Enforce and implement security requirements aligned with FISMA and NIST 800 series
Monitor emerging threats, vulnerabilities, and security best practices
Work ServiceNow ITSM tickets through completion for security operations
Participate in cybersecurity meetings and provide recommendations to enhance security posture

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Vulnerability Management Senior Cyber Security Analyst

Location (Primary) - Noida / Chennai (Secondary) GCF Level - 2A(01 nos) & 2B(01 ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Must hands on experience with detection and monitoring tools (Microsoft Defender for Endpoint EDR/XDR, WIZ, NESSUS PRO, Dynatrace)
Experience information system management and mapping tools (CMDB, VISIT)
Good knowledge of software distribution tools (SCCM, Intune, Satellite, Ansible, etc.), and reporting and analysis tools (PowerBI)
Experience with ServiceNow (SNOW), specifically the SECOPS module
Strong understanding of - On-prem infrastructure, SaaS / IaaS / Cloud workloads, Application vulnerability context
Ability to enrich findings using CMDB / asset mapping tools
Working knowledge of - SCCM, Intune, Ansible, Satellite
Stakeholder & Coordination Skills
Documentation & Effective Communication - Clear communication (EN/FR preferred) with structured documentation mindset
Process & Continuous Improvement Mindset

Job Responsibility

Oversee the receipt, analysis, and tracking of vulnerabilities from various sources (CERT, scanning tools, division reports)
manage backlog processing, and create or update vulnerability tickets using multiple detection and asset management tools
Assess and identify impacted assets across various environments
Qualify vulnerabilities by evaluating exposure, versions, severity, attack vectors, and client context
Enhance asset information using CMDB, and promptly issue alerts for critical vulnerabilities
Develop, implement, and coordinate remediation plans by analyzing security advisories and scan reports
Defining tailored action strategies (including patches, workarounds, and updates)
Prioritizing tasks, tracking requests in ServiceNow
Sending criticality-based reminders, and supporting remediation teams
Monitor and validate patch application by ensuring timely verification

Fulltime

Senior IAM Automation Engineer

We’re seeking a Senior IAM Automation Engineer to transform how Apex manages wor...

Location

United States , Austin

Salary:

108800.00 - 136000.00 USD / Year

Apex Clearing

Expiration Date

Until further notice

Requirements

7-10+ years in DevOps, SRE, or software engineering roles with significant IAM/identity automation focus
Demonstrated experience building automation solutions for enterprise IAM platforms using APIs, scripting, and infrastructure-as-code
Track record of implementing workflow automation or orchestration platforms in production environments
Understanding of both technical IAM implementations and business processes (joiner/mover/leaver, access requests, compliance)
Experience working in hybrid on-premises and cloud environments
Software development proficiency - 5+ years writing production code (Python, PowerShell, Go, or similar) with strong API and SDK integration experience
IAM architecture skills - Deep understanding of SSO protocols (SAML, OIDC), provisioning standards (SCIM), directory services (Active Directory, Entra ID), and enterprise IAM platforms (Okta strongly preferred)
Infrastructure-as-Code mastery - Hands-on experience with Terraform, Ansible, or similar tools, plus CI/CD pipelines for automated deployments
DevOps/SRE practices - Experience building observable, reliable systems with appropriate monitoring, logging, and incident response capabilities
Workflow automation platforms - Demonstrated ability to implement and govern low-code/code-first automation tools (Tines, Workato, n8n, or similar)

Job Responsibility

Lead Tines platform implementation and governance - Define technical standards, architect RBAC models, and build workflows that automate employee lifecycle management, access requests, and certification campaigns
Build infrastructure-as-code for identity systems - Develop and maintain Terraform, PowerShell, and Python automation across hybrid infrastructure (on-prem AD/Adaxes, Entra ID, Okta, AWS IAM, GCP/GCI) to enable repeatable, version-controlled deployments with proper change management
Design API-driven automation and integrations - Architect scalable solutions that orchestrate identity workflows across HRIS (Workday), ticketing (ServiceNow), collaboration platforms (Slack, Teams, M365), and enterprise applications, leveraging APIs and SDKs to eliminate manual processes
Implement observability and self-healing capabilities - Build monitoring, alerting, and automated remediation for identity systems to reduce operational toil, improve reliability, and enable proactive issue detection across authentication flows and provisioning processes
Enable rapid application onboarding - Create automation frameworks and integration patterns that allow the business to onboard new SaaS applications with minimal manual intervention while maintaining security and compliance standards
Pioneer non-human identity (NHI) governance - Partner with SecOps to develop policies, controls, and automation for managing AI agents, LLM API keys, service accounts, bot identities, and machine-to-machine authentication as AI adoption accelerates across the organization
Mentor and develop junior team members - Share your hard-won experience and technical expertise to elevate the team’s capabilities. Conduct code reviews, pair programming sessions, and knowledge transfer that builds automation skills, IAM expertise, and engineering judgment across the team
Drive technical innovation in the identity space - Evaluate emerging tools and practices, establish CI/CD pipelines for IAM deployments, and leverage AI-powered development tools (LLMs, code generation, AI assistants) responsibly to accelerate automation delivery and stay ahead of business needs

What we offer

Healthcare benefits (medical, dental and vision, EAP)
competitive PTO
401k match
parental leave
HSA contribution match
paid subscription to the Calm app
generous external learning and tuition reimbursement benefits

Fulltime

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ServiceNow SecOps Engineer

Requirements

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