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ServiceNow Risk Product Owner

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CVS Health

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

118450.00 - 260590.00 USD / Year
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Job Description:

The ServiceNow Risk Products Owner leads the development, configuration, integration, and operational support of ServiceNow IRM (Integrated Risk Management), GRC (Governance, Risk & Compliance), and TPRM (Third‑Party Risk Management) modules. Partnering closely with Risk, Compliance, Security, IT Operations, and business stakeholders, this role delivers scalable, automated, and compliant ServiceNow solutions that advance enterprise risk management and service delivery objectives.

Job Responsibility:

  • Leads the development, configuration, integration, and operational support of ServiceNow IRM, GRC, and TPRM modules
  • Collaborate with Risk and business stakeholders to refine and prioritize new demand
  • Own the backlog and oversee the full development lifecycle for user stories
  • Guide developers on platform standards and leading coding practices
  • Stay current on ServiceNow release features
  • assess impact and review enablement plans
  • Triage, investigate, and resolve issues in alignment with enterprise SLAs

Requirements:

  • 7+ years of relevant experience
  • Proven experience as a Product Owner/Product Manager for ServiceNow IRM and/or TPRM
  • Strong functional knowledge of ServiceNow IRM (Risk Management, Policy & Compliance, Issues Management, Audit Management) and Third‑Party Risk workflows
  • Hands‑on ability to translate risk, compliance, audit, security, and vendor risk requirements into epics, features, and user stories
  • Close partnership with ServiceNow developers/architects on configuration decisions
  • Familiarity with regulatory/risk frameworks (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk)
  • Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

Nice to have:

  • ServiceNow CSA and/or ServiceNow Certified Implementation Specialist – IRM or TPRM
  • Experience supporting highly regulated environments (healthcare, financial services, insurance, or large enterprise risk programs)
  • Micro‑certifications in ServiceNow AI, ITSM, ITOM, CMDB, or related disciplines
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness screenings
  • No-cost tobacco cessation and weight management programs
  • No-cost confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 25, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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