CrawlJobs Logo

ServiceNow Risk Product Owner

https://www.cvshealth.com/ Logo

CVS Health

Location Icon

Location:
United States

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

118450.00 - 260590.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The ServiceNow Risk Products Owner leads the development, configuration, integration, and operational support of ServiceNow IRM (Integrated Risk Management), GRC (Governance, Risk & Compliance), and TPRM (Third‑Party Risk Management) modules. Partnering closely with Risk, Compliance, Security, IT Operations, and business stakeholders, this role delivers scalable, automated, and compliant ServiceNow solutions that advance enterprise risk management and service delivery objectives.

Job Responsibility:

  • Leads the development, configuration, integration, and operational support of ServiceNow IRM, GRC, and TPRM modules
  • Collaborate with Risk and business stakeholders to refine and prioritize new demand
  • Own the backlog and oversee the full development lifecycle for user stories
  • Guide developers on platform standards and leading coding practices
  • Stay current on ServiceNow release features
  • assess impact and review enablement plans
  • Triage, investigate, and resolve issues in alignment with enterprise SLAs

Requirements:

  • 7+ years of relevant experience
  • Proven experience as a Product Owner/Product Manager for ServiceNow IRM and/or TPRM
  • Strong functional knowledge of ServiceNow IRM (Risk Management, Policy & Compliance, Issues Management, Audit Management) and Third‑Party Risk workflows
  • Hands‑on ability to translate risk, compliance, audit, security, and vendor risk requirements into epics, features, and user stories
  • Close partnership with ServiceNow developers/architects on configuration decisions
  • Familiarity with regulatory/risk frameworks (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk)
  • Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

Nice to have:

  • ServiceNow CSA and/or ServiceNow Certified Implementation Specialist – IRM or TPRM
  • Experience supporting highly regulated environments (healthcare, financial services, insurance, or large enterprise risk programs)
  • Micro‑certifications in ServiceNow AI, ITSM, ITOM, CMDB, or related disciplines
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness screenings
  • No-cost tobacco cessation and weight management programs
  • No-cost confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 25, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
CVS Health - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ServiceNow Risk Product Owner

Servicenow Product Owner

In a role in Product Development & Management, you'll oversee our entire product...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ensure Product Alignment with Business Goals
  • Communicate Product Vision to Delivery Teams
  • Create and Refine User Stories
  • Participate in Agile Events
  • Managing the Product Backlog
  • Act as the Voice of the Customer
  • Acceptance Criteria Definition & Management
  • Collaborate with Stakeholders
  • Monitor Product Performance and Iterate
  • Managing risk, including identification of potential risks
Job Responsibility
Job Responsibility
  • Maximize the value of the product by defining a clear product vision
  • managing authoring, refining and prioritizing the Product Backlog
  • act as the primary liaison between stakeholders and delivery teams
  • responsible for developing a roadmap and driving execution of their product area/sub-journey
What we offer
What we offer
  • Hybrid working
  • Structured approach to hybrid working
  • Supportive and inclusive culture and environment
  • Explore flexible working arrangements
  • Fulltime
Read More
Arrow Right
New

Senior Systems Operations Engineer- ITSM Governance

Wells Fargo is seeking a highly skilled and forward‑thinking Senior Systems Oper...
Location
Location
United States , Iselin; Charlotte; Irving; Minneapolis
Salary
Salary:
41.83 - 80.77 USD / Hour
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
April 02, 2026
Flip Icon
Requirements
Requirements
  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 4+ years of Business Execution, Implementation, or Strategic Planning experience
  • 4+ years of hands‑on experience working within IT Service Management (ITSM) frameworks
  • 3+ years in creating, maintaining, and managing reports and management presentations
  • 1+ years of Problem management, Incident management and Risk Management
  • Willingness to learn & adopt emerging technologies (AI/ML, Predictive Analytics) used in IT Industry for IT Service Management
  • Ability to analyze Incident and Problem data to identify systemic issues, recurring failures, control gaps, and emerging risk trends, and to drive sustainable remediation and process improvements
  • Understanding of ServiceNow ITSM product Line and its Offerings
  • Understanding of Software delivery methodologies such as: Agile & Kanban
  • Strong understanding of Generative and Agentic AI technologies, including prompt engineering, with awareness of associated governance, risk, and control considerations
Job Responsibility
Job Responsibility
  • Support the strategy and resolution of highly complex and unique challenges related to IT Service Management that require solid analytical skills, extensive knowledge of Process Execution, and understanding of ITSM, delivering longer term and large-scale solutions
  • Collaborate and consult with various teams to review, assess, and optimize current and future ITSM practices and processes to identify gaps and design robust future state
  • Act as a consultant to leadership to drive key strategic Technology initiatives and drive performance
  • Act as a subject matter expert for Incident and Problem Management governance, ensuring processes are executed in compliance with Wells Fargo policies, regulatory expectations, and industry frameworks (COBIT, FFIEC, ITIL)
  • Design, implement, and maintain operational controls and governance routines for Incident, Problem, and Availability processes, including metrics, KRIs, issue management, and escalation of material risks
  • Partner with product, process, and technology teams to design and implement enhancements that improve Incident and Problem lifecycle execution, automation, data quality, and customer experience
  • Support Technology Risk Reviews, Control Evaluations, and Internal/External Audits, including preparation of control evidence, issue responses, and remediation plans related to Incident and Problem processes
  • Leverage predictive analytics, AI/ML, and pattern analysis to proactively identify repetitive incidents, emerging failure patterns, and opportunities to strengthen controls and operational resilience
  • Review performance Analytics Dashboards using analytical modules within ServiceNow & to perform an impact analysis on the process gaps identified
  • Reviews Key Risk Indicators and Investigates causes for metric breaches that are deviating from trends and escalate situations that pose excessive risk(s)
What we offer
What we offer
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Fulltime
!
Read More
Arrow Right

Specialist IS Analyst

In this vital role, you will work as part of a Product Team focusing on the Elec...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's OR Master’s degree with 8–12 years of experience in Software Engineering, Data Science, or Machine Learning Engineering
  • Strong experience with enterprise application testing in GxP-regulated environments
  • Hands-on experience with CSV/CSA validation methodologies and documentation
  • Software engineering best practices: Git, CI/CD (Jenkins, Maven), automated testing
  • Experience supporting enterprise platforms with issue ticketing and customer-facing support models
  • Proven experience in Application Support & Maintenance (AMS) for regulated systems
  • Experience with cloud platforms (AWS, Azure, GCP)
  • Incident response experience, including P1/P2 production incidents
  • Experience with ServiceNow, ITIL processes, and change management workflows
  • Ability to translate vendor capabilities and constraints into business-aligned solutions
Job Responsibility
Job Responsibility
  • Work as part of a Product Team focusing on the Electronic Lab Notebook (ELN) and Instrument Data Acquisition Platform, accelerating Amgen’s product development and commercial manufacturing
  • Collaborate with a dynamic, globally distributed team of technical product owners, business analysts, test/validation engineers, project managers, and scrum masters on the design, development, validation, support, and continuous optimization of Amgen Operations’ ELN ecosystem
  • Possess strong software development skills and rapidly translate concepts into working, production-ready solutions
  • Conduct code reviews to ensure quality, security, performance, and adherence to enterprise standards
  • Create and maintain documentation for architecture, design, validation, deployment, disaster recovery, and operations
  • Identify, troubleshoot, and resolve complex technical challenges across integrated enterprise platforms
  • Stay current with emerging technologies, industry best practices, and regulated system development trends
  • Lead and contribute to enterprise application testing in GxP environments, ensuring compliance with FDA, EMA, and global regulatory requirements
  • Own and execute CSV/CSA activities, including risk assessments, test strategy, IQ/OQ/PQ (or equivalent), traceability, and validation documentation
  • Develop and maintain test plans, test scenarios, and test scripts for system enhancements, patches, upgrades, and vendor releases
Read More
Arrow Right

ServiceNow Developer

Centennial Technologies is seeking a mid-level ServiceNow Developer with hands-o...
Location
Location
United States , Tysons Corner
Salary
Salary:
Not provided
centennialtechnologies.com Logo
Centennial Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 5+ years of total experience including 3+ years of hands-on ServiceNow development
  • Strong proficiency in JavaScript, Glide API, Jelly, AngularJS, UI Builder, and Flow Designer
  • Experience with at least 2 major modules such as ITSM, ITOM, ITAM, HAM, IRM, and CAM
  • Demonstrated experience in building complex workflows, integrations, and custom applications
  • Strong understanding of CMDB architecture, discovery probes, patterns, and data governance
  • Must be Certified System Administrator (CSA)
  • Must be a U.S. Citizen with ability to obtain public trust clearance
Job Responsibility
Job Responsibility
  • Design, develop, and implement custom applications, workflows, UI policies, business rules, client scripts, and integrations on the ServiceNow platform
  • Configure and customize core modules including ITSM, ITOM, HAM, and GRC/IRM
  • Build and maintain data models, transform maps, and discovery patterns to ensure accurate and reliable CMDB and service mapping
  • Develop automation strategies using Flow Designer, IntegrationHub, scheduled jobs, and orchestration capabilities
  • Evaluate business requirements and translate them into high-quality technical solutions aligned with industry and platform best practices
  • Ensure platform scalability, maintainability, and adherence to governance standards
  • Conduct code reviews and enforce development standards across the ServiceNow ecosystem
  • Exposure to design and implement APIs/integrations with external systems using REST, SOAP, MID Servers, and IntegrationHub spokes
  • Troubleshoot integration issues, optimize performance, and ensure secure data exchange
  • Enhance CMDB data quality using discovery, service mapping, and reconciliation rules
What we offer
What we offer
  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • Life Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Federal Holidays
  • Flexible PTO
  • Casual work culture
  • Regular opportunities for career advancement and skills development
  • Supportive work environment that promotes work-life balance
  • Performance-based rewards and recognition
  • Fulltime
Read More
Arrow Right
New

Senior Incident & Problem Management Leader

The Senior Incident & Problem Management Leader plays a critical role within the...
Location
Location
Bulgaria , Sofia
Salary
Salary:
Not provided
coca-colahellenic.com Logo
Coca-Cola HBC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • ITIL v4 certification required
  • additional certifications in IT4IT or SIAM are a plus
  • Proven experience in incident and problem management within a complex, multi-vendor environment
  • Strong understanding of SIAM principles and experience working in a SIAM ecosystem
  • Excellent analytical and problem-solving skills, with a keen eye for detail
  • Strong leadership and communication skills, with the ability to manage multiple stakeholders
  • Experience with IT Service Management (ITSM) tools such as ServiceNow, BMC Remedy, or similar
  • In-depth knowledge of ITIL v4 and IT4IT best practices
  • Strong understanding of incident and problem management processes and techniques
Job Responsibility
Job Responsibility
  • Lead the end-to-end Incident Management process across a complex, multi-vendor SIAM ecosystem
  • Act as senior escalation point for high-impact and business-critical incidents, including escalations from senior management
  • Own and oversee Major Incident Management, ensuring effective war-room leadership, decision-making, and executive-level communication
  • Ensure incidents are managed in line with agreed SLAs, OLAs, and XLAs across all platforms and service providers
  • Drive post-incident reviews for major and recurring incidents, ensuring actionable outcomes and measurable improvements
  • Lead the Problem Management process end-to-end, ensuring problems are identified, prioritized, analyzed, and permanently resolved
  • Ensure high-quality Root Cause Analysis (RCA) and follow-through on corrective and preventive actions
  • Govern the Known Error Database (KEDB) and ensure effective reuse of known errors and workarounds across service teams
  • Proactively identify systemic issues and recurring failure patterns, translating insights into service improvement initiatives
  • Ensure process documentation is reviewed and updated at least every 6 months or upon material change
Read More
Arrow Right
New

Senior Incident and Problem Management Leader

The Senior Incident & Problem Management Leader plays a critical role within the...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
coca-colahellenic.com Logo
Coca-Cola HBC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • ITIL v4 certification required
  • additional certifications in IT4IT or SIAM are a plus
  • Proven experience in incident and problem management within a complex, multi-vendor environment
  • Strong understanding of SIAM principles and experience working in a SIAM ecosystem
  • Excellent analytical and problem-solving skills, with a keen eye for detail
  • Strong leadership and communication skills, with the ability to manage multiple stakeholders
  • Experience with IT Service Management (ITSM) tools such as ServiceNow, BMC Remedy, or similar
  • In-depth knowledge of ITIL v4 and IT4IT best practices
  • Strong understanding of incident and problem management processes and techniques
Job Responsibility
Job Responsibility
  • Lead the end-to-end Incident Management process across a complex, multi-vendor SIAM ecosystem
  • Act as senior escalation point for high-impact and business-critical incidents, including escalations from senior management
  • Own and oversee Major Incident Management, ensuring effective war-room leadership, decision-making, and executive-level communication
  • Ensure incidents are managed in line with agreed SLAs, OLAs, and XLAs across all platforms and service providers
  • Drive post-incident reviews for major and recurring incidents, ensuring actionable outcomes and measurable improvements
  • Lead the Problem Management process end-to-end, ensuring problems are identified, prioritized, analyzed, and permanently resolved
  • Ensure high-quality Root Cause Analysis (RCA) and follow-through on corrective and preventive actions
  • Govern the Known Error Database (KEDB) and ensure effective reuse of known errors and workarounds across service teams
  • Proactively identify systemic issues and recurring failure patterns, translating insights into service improvement initiatives
  • Ensure process documentation is reviewed and updated at least every 6 months or upon material change
Read More
Arrow Right

Cybersecurity Governance, Risk, Compliance, Training & Resilience Manager

We are hiring a Manager to lead the day-to-day execution of cybersecurity Govern...
Location
Location
United States , Boston
Salary
Salary:
120000.00 - 180000.00 USD / Year
aptiv.com Logo
Aptiv plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7–10+ years of cybersecurity risk, compliance, audit, or GRC program experience
  • Experience managing or contributing to ISO 27001, NIST 800-171, SOX, GDPR, or TISAX efforts
  • Proficiency with GRC platforms and internal controls execution
  • Strong writing and documentation skills
  • Must reside in Greater Boston area with ability to be present on site at least 3 days/weekly
  • United States Citizenship required
Job Responsibility
Job Responsibility
  • Lead execution of GRC programs across Aptiv and Wind River, including control maintenance, risk register updates, and audit readiness
  • Maintain documentation, controls, and audit-ready evidence for ISO 27001, NIST 800-171, TISAX, SOX, NIS2, CMMC and GDPR across both Aptiv and Wind River, incorporating new regulatory or customer requirements as they arise
  • Administer GRC tooling (ZenGRC, AuditBoard, ServiceNow), ensuring accuracy, auditability, and workflow continuity
  • Manage internal risk exceptions, maturity roadmaps, and control owners’ engagement
  • Provide daily operational support to maintain compliance posture and support regulatory assessments
  • Own documentation and execution for business impact assessments (BIAs), continuity planning, and tabletop exercises
  • Coordinate resilience planning with cross-functional partners including IT, Facilities, Cyber Defense, and Legal
  • Maintain continuity playbooks, incident response records, and recovery planning materials
  • Provide execution support for Wind River’s third-party risk assessments, evidence collection, and remediation tracking
  • Execute and drive enforcement of cybersecurity right-to-audit clauses with vendors and partners
What we offer
What we offer
  • Hybrid work model for workplace flexibility
  • Comprehensive health, dental, and life insurance
  • Short and long-term disability coverage
  • RRSP matching for financial security
  • Flexible time-off policies for work-life balance
  • Employee assistance program for mental well-being
  • Learning benefits, including a LinkedIn Learning subscription and seminars
  • Fulltime
Read More
Arrow Right

IAM Operations Specialist

IAM for User Operations Specialist is responsible for defining and delivering IA...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering (B.Tech) or equivalent
  • Minimum of 9 years of relevant experience
  • Exposure to hands on IT operations ideally in Identity Management
  • SQL Proficiencies
  • Knowledge of ITSM bricks (ServiceNow)
  • Solid transversal management skills, including the ability to work effectively across functions, divisions, and international teams
  • Knowledge of relevant laws, guidelines, or regulations pertaining to IT
  • Profound understanding of technical troubleshooting and problem-solving methodologies
  • Demonstrated strong interpersonal skills
  • Excellent proficiency in both written and spoken English
Job Responsibility
Job Responsibility
  • Perform continuous checks on users data and apply correction to ensure frictionless JML Experience
  • Collaborate with Service Delivery Manager and IT Operation Specialist to Monitor Operational performance, identify areas for improvement, and implement corrective actions as necessary to address any issues or gaps in service delivery
  • Develop, implement and maintain operation documents, policies, procedures, documentation
  • Deliver Service Excellence by driving continuous Improvements and minimizing operational issues within IAM
  • Weekly connect with Business & functions to provide support
  • Impact Analysis on Incidents and Proactive Remediation planning and approach
  • Proficient in utilizing ITSM tools and Agile methodologies to optimize product delivery and operational efficiency
  • Develop and maintain regular reports on service delivery performance, including SLA adherence, KPI achievement, and customer satisfaction metrics
  • Analyze performance data to identify trends, root causes of issues, and opportunities for improvement, and present findings to senior management and clients as needed
  • Utilize data-driven insights to make informed decisions and drive strategic initiatives aimed at optimizing service delivery processes and outcomes
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy