ServiceNow Project Manager Job at Inetum (Lisbon)

ServiceNow Project Manager

Are you passionate about driving IT service excellence and ensuring seamless bus...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related field
5+ years of experience in IT and/or customer-facing roles
5+ years of hands-on experience implementing ServiceNow solutions
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Background in software development and familiarity with cloud technologies
Understanding of IT Risk and Cybersecurity fundamentals
Fluent in English and capable of engaging colleagues and clients alike
ServiceNow (Certified System Administrator (CSA)) and ITIL certifications

Job Responsibility

Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently
Assess the business impact of incidents, set priorities, and trigger escalations when needed to accelerate resolution
Provide clear, regular updates to stakeholders on issue progress and application status
Collect root causes of incidents and contribute to actionable plans that prevent future issues
Monitor processes daily and act promptly to maintain uninterrupted business operations
Oversee IT Risk, IT Security, AIA forms, repositories (MyAPM), and Shadow IT reporting
Ensure SLA compliance and provide monthly performance reporting

Fulltime

Project Portfolio Manager

Intratek Computer, Inc. is looking for a Mid – level Project Manager with Portfo...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Education equivalent to a minimum of a Bachelor’s degree in business, computer science, mathematics, or related field
A minimum of approximately five to seven (5-7) years of professional level project management experience in computer systems, business, accounting and/or business intelligence applications, two (2) years of which are managing “cutting edge” projects
Portfolio / Project Portfolio Management (PPM) experience desired, skilled in managing and configuring PPM software/tools (examples: ServiceNow PPM, Clarity PPM, Microsoft Project Online, Smartsheet Control Center, Planview, etc.)
Proficient with MS Office, MS Project, MS Teams, and issue tracking software, such as Jira, MantisHub
Clear, concise, and effective communicator, both verbal and written

Job Responsibility

Manage multiple projects concurrently
Manage project from inception through post-deployment support
Facilitate meetings with project teams, including internal resources and external vendors
Communicate project status to all levels of management, including Board of Directors, senior executives, management, project sponsors, stakeholders, and team members
Lead project teams
Oversee, mentor, and train other project managers, and project team members
Manage vendor relationships
Develop and implement long-range strategies to achieve project milestones
Facilitate and manage problem resolution
Request and manage resources and user involvement

What we offer

Paid vacation
Medical Insurance
Paid holidays
PTO
401K

Senior Project Manager

Founded in 2008 with headquarters in Alpharetta, GA, Advance Solutions provides ...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

4-year degree in MIS, Computer Science, Engineering, other science related field or equivalent combination of education and relevant experience
5+ years of Project Management
Intermediate or advance knowledge of ITIL and Agile framework
Hands on experience in running Agile projects
Ability to work efficiently and productively independently and as part of a team
Willing to travel 10% of the time
Meticulous approach to work with excellent attention to detail
Excellent interpersonal and communication skills when working with Clients
Good problem-solving, analytical and technical skills
Effective time management skills to meet deadlines

Job Responsibility

Play an important role in transforming ideas into solutions
Perform various software lifecycle tasks, gathering requirements, developing and delivering real world solutions desired by Clients

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Very collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Engagement manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for ...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years’ in a consulting position, managing professional service engagements
2+years’ working experience leading implementations of (2) or more ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) required
Working experience with Agile required
Working proficiency of ITIL required
Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM. Experience with ServiceNow PPM preferred.
Experience as scrum master
Experience providing effective, regular client project status reports
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
High proficiency with English language: written, reporting, verbal/oral communication skills

Job Responsibility

Develop and manage relations with key client stakeholders
Partner with clients to provide best practice solutions in order to meet their business objectives
Provide oversight and management of scope, time and schedule on assigned projects
Manage projects using the GlideFast Engagement Methodology based on the ServiceNow Adaptive Implementation Methodology (SAIF)
Develop Work Breakdown Structures and full project plans using MS Project or other project management tools
Ensure PPM is updated on a regular basis with project state, completeness, risks and issues
Ensure weekly status updates are communicated to clients and management
Update resource plans on a regular basis as directed by management
Ensure project collateral is delivered to clients in a timely manner and centrally stored.
Collaborate with solution consultants, business process consultants, and developers to deliver solutions to the client

ServiceNow Consultant - Customer Service Management

Lead the design and implementation of ServiceNow CSM solutions. Collaborate with...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Possesses proficiency in the ServiceNow platform and CSM module, holding valid CSA & CSM CIS certifications
Translates business requirements into technical specifications and solution architecture
Experienced in developing Low-Level Design (LLD) documentation for ServiceNow CSM
Demonstrates a strong understanding of customer service processes and ServiceNow best practices
Exhibits excellent communication and stakeholder management skills
Familiar with Agile methodologies and project management principles

Job Responsibility

Lead the design and implementation of ServiceNow CSM solutions
Collaborate with stakeholders to gather and analyse requirements
Develop and maintain the product backlog and roadmap for CSM
Ensure alignment with business goals and objectives
Provide technical guidance and support to the development team
Define and adjust requirements of integration with other ServiceNow modules and third-party systems based on specific use cases
Build Low Level Design Documentation and estimate the implementation
Manage upgrades, including document review, awareness sessions, impact analysis, and testing

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

ServiceNow Consultant - Time Reporting

ServiceNow Consultant - Time Reporting position at Inetum, a European leader in ...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Proficient in ServiceNow platform and time reporting module (CSA and CIS SPM certifications)
Implemented time reporting solutions in ServiceNow
Knowledge of time tracking processes and ServiceNow best practices
Skilled in communication and stakeholder management
Translate business requirements into technical specifications
Experienced with Agile methodologies and project management

Job Responsibility

Align with business goals and objectives
Design and implement time reporting solutions within ServiceNow
Collaborate with stakeholders to gather and analyze requirements for tracking billable and actual hours for all CSM/ITSM tickets
Design automated test scenarios for custom development
Develop and maintain the time reporting product roadmap
Provide technical guidance and support to the development team
Conduct regular reviews and updates of the time reporting platform
Ensure the time reporting solution integrates with other ServiceNow modules
Integrate time reporting with third-party systems
Create low-level design documentation and estimate the implementation

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

Servicenow Business Development Manager

Drive Growth and Innovation. We’re seeking an ambitious ServiceNow Business Deve...

Location

Singapore

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

3+ years of B2B sales/business development experience in Business and Digital Consulting services, with a focus on senior-level sales
Proven success in selling SaaS platforms, ideally ServiceNow
Consistent track record of exceeding sales targets, driving revenue growth, and expanding business relationships
Strong communication, negotiation, and relationship-building skills
Strategic account planning, time management, and demonstrated ability to advance a sales pipeline
Entrepreneurial mindset with a sense of urgency, high energy, and resilience
Collaborative team player with a positive attitude
Outstanding verbal and written communication skills
Adaptable with the ability to solve complex problems through innovative thinking
Ability to negotiate and concisely communicate complex concepts/business issues to clients and management

Job Responsibility

Cultivate and manage high-value relationships with C-level executives in IT, Finance, Risk, HR, and Customer Service
Develop and execute sales development strategies to meet or exceed revenue targets
Build and maintain strong relationships with customers, partners, and stakeholders to drive account penetration and sales growth
Identify and qualify new sales opportunities through prospecting, networking, and market research
Provide expert guidance to clients on maximizing business value from the ServiceNow platform
Collaborate with cross-functional teams (Pre-Sales, Marketing, and Support)
Conduct product demonstrations, presentations, and proposals to customers
Conduct account planning and proactively seek to bring innovative ideas and approaches to the client strategy
Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads
Assist with successful project launch including attending project kick-off meetings and maintaining contact with clients to ensure satisfactory product delivery

What we offer

Competitive compensation
Rewards package
Professional atmosphere
Very collaborative and innovative work environment
Opportunity for professional development and career growth

ServiceNow Project Manager

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 19, 2025

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ServiceNow Project Manager

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Location:Portugal , Lisbon

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:November 19, 2025

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Location:
Portugal , Lisbon

Category:
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Contract Type:
Not provided

Job Posted:
November 19, 2025