ServiceNow Project Manager Job at Inetum (Lisbon)

ServiceNow Project Manager

Are you passionate about driving IT service excellence and ensuring seamless bus...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related field
5+ years of experience in IT and/or customer-facing roles
5+ years of hands-on experience implementing ServiceNow solutions
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Background in software development and familiarity with cloud technologies
Understanding of IT Risk and Cybersecurity fundamentals
Fluent in English and capable of engaging colleagues and clients alike
ServiceNow (Certified System Administrator (CSA)) and ITIL certifications

Job Responsibility

Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently
Assess the business impact of incidents, set priorities, and trigger escalations when needed to accelerate resolution
Provide clear, regular updates to stakeholders on issue progress and application status
Collect root causes of incidents and contribute to actionable plans that prevent future issues
Monitor processes daily and act promptly to maintain uninterrupted business operations
Oversee IT Risk, IT Security, AIA forms, repositories (MyAPM), and Shadow IT reporting
Ensure SLA compliance and provide monthly performance reporting

Fulltime

Project Portfolio Manager

Intratek Computer, Inc. is looking for a Mid – level Project Manager with Portfo...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Education equivalent to a minimum of a Bachelor’s degree in business, computer science, mathematics, or related field
A minimum of approximately five to seven (5-7) years of professional level project management experience in computer systems, business, accounting and/or business intelligence applications, two (2) years of which are managing “cutting edge” projects
Portfolio / Project Portfolio Management (PPM) experience desired, skilled in managing and configuring PPM software/tools (examples: ServiceNow PPM, Clarity PPM, Microsoft Project Online, Smartsheet Control Center, Planview, etc.)
Proficient with MS Office, MS Project, MS Teams, and issue tracking software, such as Jira, MantisHub
Clear, concise, and effective communicator, both verbal and written

Job Responsibility

Manage multiple projects concurrently
Manage project from inception through post-deployment support
Facilitate meetings with project teams, including internal resources and external vendors
Communicate project status to all levels of management, including Board of Directors, senior executives, management, project sponsors, stakeholders, and team members
Lead project teams
Oversee, mentor, and train other project managers, and project team members
Manage vendor relationships
Develop and implement long-range strategies to achieve project milestones
Facilitate and manage problem resolution
Request and manage resources and user involvement

What we offer

Paid vacation
Medical Insurance
Paid holidays
PTO
401K

Senior Project Manager

Founded in 2008 with headquarters in Alpharetta, GA, Advance Solutions provides ...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

4-year degree in MIS, Computer Science, Engineering, other science related field or equivalent combination of education and relevant experience
5+ years of Project Management
Intermediate or advance knowledge of ITIL and Agile framework
Hands on experience in running Agile projects
Ability to work efficiently and productively independently and as part of a team
Willing to travel 10% of the time
Meticulous approach to work with excellent attention to detail
Excellent interpersonal and communication skills when working with Clients
Good problem-solving, analytical and technical skills
Effective time management skills to meet deadlines

Job Responsibility

Play an important role in transforming ideas into solutions
Perform various software lifecycle tasks, gathering requirements, developing and delivering real world solutions desired by Clients

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Very collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Project Controller

The Project Controller in this contract-to-hire role will set up and maintain on...

Location

United States , Columbus

Salary:

Not provided

Revel IT

Expiration Date

Until further notice

Requirements

5+ years experience in role
Experience with project management across IT and business functions
Experience managing large complex projects that consist of a combination of internal/external and labor/non-labor cost components
Experience with project cost management and resource capacity planning
Strong Business Process Analysis and Mapping skills
Superior troubleshooting problem-solving skills
Knowledge worker who is driven and can think and act in a fast-paced environment
Ability to operate in a metrics-based management environment with a continuous improvement mindset

Job Responsibility

Set up and maintain on-going updates to Project Resource and Cost Plans (based on directions from Project Leadership) in ServiceNow
Develops present estimates (based on resource and cost plans)
Manage monthly Present Estimate process
Reconcile Budget to Actuals
Assist in creation of project change requests (PCRs) and associated reporting
Create vendor Purchase Orders (PO) based on statement of work (SOW) details
Track costs to ensure they align to IT Capital Policy
Track vendor contracts (SOWs), PO’s, Invoices and accruals
Track project related accruals (services, software and related costs)
Reconcile resource plans to timecards for internal resources

Fulltime

Engagement manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for ...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years’ in a consulting position, managing professional service engagements
2+years’ working experience leading implementations of (2) or more ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) required
Working experience with Agile required
Working proficiency of ITIL required
Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM. Experience with ServiceNow PPM preferred.
Experience as scrum master
Experience providing effective, regular client project status reports
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
High proficiency with English language: written, reporting, verbal/oral communication skills

Job Responsibility

Develop and manage relations with key client stakeholders
Partner with clients to provide best practice solutions in order to meet their business objectives
Provide oversight and management of scope, time and schedule on assigned projects
Manage projects using the GlideFast Engagement Methodology based on the ServiceNow Adaptive Implementation Methodology (SAIF)
Develop Work Breakdown Structures and full project plans using MS Project or other project management tools
Ensure PPM is updated on a regular basis with project state, completeness, risks and issues
Ensure weekly status updates are communicated to clients and management
Update resource plans on a regular basis as directed by management
Ensure project collateral is delivered to clients in a timely manner and centrally stored.
Collaborate with solution consultants, business process consultants, and developers to deliver solutions to the client

ServiceNow Consultant - Customer Service Management

Lead the design and implementation of ServiceNow CSM solutions. Collaborate with...

Location

Romania , Bucharest

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Possesses proficiency in the ServiceNow platform and CSM module, holding valid CSA & CSM CIS certifications
Translates business requirements into technical specifications and solution architecture
Experienced in developing Low-Level Design (LLD) documentation for ServiceNow CSM
Demonstrates a strong understanding of customer service processes and ServiceNow best practices
Exhibits excellent communication and stakeholder management skills
Familiar with Agile methodologies and project management principles

Job Responsibility

Lead the design and implementation of ServiceNow CSM solutions
Collaborate with stakeholders to gather and analyse requirements
Develop and maintain the product backlog and roadmap for CSM
Ensure alignment with business goals and objectives
Provide technical guidance and support to the development team
Define and adjust requirements of integration with other ServiceNow modules and third-party systems based on specific use cases
Build Low Level Design Documentation and estimate the implementation
Manage upgrades, including document review, awareness sessions, impact analysis, and testing

What we offer

Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings

Fulltime

Web Project Senior Associate

The Amgen Global Content Excellence Team is looking for an experienced Web Proje...

Location

United States

Salary:

81993.00 - 102970.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Master's degree
OR Bachelor’s degree and 2 years of digital or web project management experience
OR Associate’s degree and 6 years of digital or web project management experience
OR High School diploma/GED and 8 years of digital or web project management experience
5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle
Proven expertise in managing complex, cross-country and high impact projects
Strong understanding of agile project management principles and methodologies, preferably SAFe
Proficiency in web analytics and Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console and Figma
Experience with writing detailed documentation
Experience with JIRA, ServiceNow, Google Analytics, and Confluence

Job Responsibility

Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates
Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables
Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project- and platform owners
Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle
Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support
Act as a single Point of Contact (POC) for managing all projects in GCCI WSO for managing assigned web projects
Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites
Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing
Submit Integrated System Assessment (ISA) across Amgen's global web platforms, which will significantly contribute to Amgen’s regulatory compliance and operational resilience
Develop and report on key performance indicators (KPIs) and metrics that gauge the success of websites, analyzing data to provide actionable insights

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

ServiceNow Project Manager

Inetum

Location:
Portugal , Lisbon

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 19, 2025

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Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:November 19, 2025

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Job Posted:
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