ServiceNow Project Manager Job at Inetum (Lisbon)

ServiceNow Project Manager

Are you passionate about driving IT service excellence and ensuring seamless bus...

Location

Portugal , Lisbon

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

Bachelor's degree (or equivalent) in Computer Science, Engineering, or a related field
5+ years of experience in IT and/or customer-facing roles
5+ years of hands-on experience implementing ServiceNow solutions
Strong knowledge of ServiceNow core capabilities, including ITSM and at least one of: ITOM, HAM, SAM, HRSD, ERM, FSM
Background in software development and familiarity with cloud technologies
Understanding of IT Risk and Cybersecurity fundamentals
Fluent in English and capable of engaging colleagues and clients alike
ServiceNow (Certified System Administrator (CSA)) and ITIL certifications

Job Responsibility

Manage transversal IT teams to deliver ServiceNow implementation projects and resolve incidents efficiently
Assess the business impact of incidents, set priorities, and trigger escalations when needed to accelerate resolution
Provide clear, regular updates to stakeholders on issue progress and application status
Collect root causes of incidents and contribute to actionable plans that prevent future issues
Monitor processes daily and act promptly to maintain uninterrupted business operations
Oversee IT Risk, IT Security, AIA forms, repositories (MyAPM), and Shadow IT reporting
Ensure SLA compliance and provide monthly performance reporting

Fulltime

Project Portfolio Manager

Intratek Computer, Inc. is looking for a Mid – level Project Manager with Portfo...

Location

United States , Orange

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Education equivalent to a minimum of a Bachelor’s degree in business, computer science, mathematics, or related field
A minimum of approximately five to seven (5-7) years of professional level project management experience in computer systems, business, accounting and/or business intelligence applications, two (2) years of which are managing “cutting edge” projects
Portfolio / Project Portfolio Management (PPM) experience desired, skilled in managing and configuring PPM software/tools (examples: ServiceNow PPM, Clarity PPM, Microsoft Project Online, Smartsheet Control Center, Planview, etc.)
Proficient with MS Office, MS Project, MS Teams, and issue tracking software, such as Jira, MantisHub
Clear, concise, and effective communicator, both verbal and written

Job Responsibility

Manage multiple projects concurrently
Manage project from inception through post-deployment support
Facilitate meetings with project teams, including internal resources and external vendors
Communicate project status to all levels of management, including Board of Directors, senior executives, management, project sponsors, stakeholders, and team members
Lead project teams
Oversee, mentor, and train other project managers, and project team members
Manage vendor relationships
Develop and implement long-range strategies to achieve project milestones
Facilitate and manage problem resolution
Request and manage resources and user involvement

What we offer

Paid vacation
Medical Insurance
Paid holidays
PTO
401K

Senior Project Manager

Founded in 2008 with headquarters in Alpharetta, GA, Advance Solutions provides ...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

4-year degree in MIS, Computer Science, Engineering, other science related field or equivalent combination of education and relevant experience
5+ years of Project Management
Intermediate or advance knowledge of ITIL and Agile framework
Hands on experience in running Agile projects
Ability to work efficiently and productively independently and as part of a team
Willing to travel 10% of the time
Meticulous approach to work with excellent attention to detail
Excellent interpersonal and communication skills when working with Clients
Good problem-solving, analytical and technical skills
Effective time management skills to meet deadlines

Job Responsibility

Play an important role in transforming ideas into solutions
Perform various software lifecycle tasks, gathering requirements, developing and delivering real world solutions desired by Clients

What we offer

Performance based annual bonus
Medical & 401K benefits
Several other cool perks
Competitive compensation
Generous benefits
Professional atmosphere
Very collaborative and inclusive work environment
Opportunities for professional and personal growth

Fulltime

Project Manager Global AMS

For the next 2 years we are seeking a dynamic and experienced Project Manager to...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

5-7 years of experience in IT project management, including at least 2-3 years in AMS delivery or support environments
Proven track record of managing Non-SAP application portfolios, CRs, and incident resolution within SLA-driven models
Strong understanding of ITSM frameworks (e.g., ITIL) and global support models
Proficiency in project management tools and reporting dashboards
Exceptional communication, client engagement, and leadership skills

Job Responsibility

Own the end-to-end delivery and governance of AMS support and enhancement services across Non-SAP technologies
Act as the primary liaison between client stakeholders and internal delivery teams to ensure seamless operations and issue resolution
Manage the project plan, scope, resource allocation, risk mitigation, and delivery milestones
Monitor and ensure adherence to SLAs, KPIs, and ITIL-based best practices
Oversee the full lifecycle of Change Requests (CRs) including impact analysis, prioritization, scheduling, and deployment
Drive incident, problem, and service request management processes using tools like ServiceNow, Jira, or Remedy
Collaborate with cross-functional teams including development, Basis, QA, and infrastructure to ensure timely and high-quality delivery
Facilitate regular status reviews, stakeholder meetings, and reporting (weekly/monthly dashboards)
Proactively manage risks, dependencies, and escalations, ensuring minimal disruption to business operations
Mentor and lead onsite/offshore teams

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Engagement manager

As an Engagement Manager with GlideFast Consulting, you will be accountable for ...

Location

United Kingdom

Salary:

Not provided

GlideFast

Expiration Date

Until further notice

Requirements

2+ years’ in a consulting position, managing professional service engagements
2+years’ working experience leading implementations of (2) or more ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) required
Working experience with Agile required
Working proficiency of ITIL required
Experience with one or more project management software suites: MSProject, JIRA, ServiceNow PPM. Experience with ServiceNow PPM preferred.
Experience as scrum master
Experience providing effective, regular client project status reports
Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
High proficiency with English language: written, reporting, verbal/oral communication skills

Job Responsibility

Develop and manage relations with key client stakeholders
Partner with clients to provide best practice solutions in order to meet their business objectives
Provide oversight and management of scope, time and schedule on assigned projects
Manage projects using the GlideFast Engagement Methodology based on the ServiceNow Adaptive Implementation Methodology (SAIF)
Develop Work Breakdown Structures and full project plans using MS Project or other project management tools
Ensure PPM is updated on a regular basis with project state, completeness, risks and issues
Ensure weekly status updates are communicated to clients and management
Update resource plans on a regular basis as directed by management
Ensure project collateral is delivered to clients in a timely manner and centrally stored.
Collaborate with solution consultants, business process consultants, and developers to deliver solutions to the client

Servicenow Business Development Manager

Drive Growth and Innovation. We’re seeking an ambitious ServiceNow Business Deve...

Location

Singapore

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

3+ years of B2B sales/business development experience in Business and Digital Consulting services, with a focus on senior-level sales
Proven success in selling SaaS platforms, ideally ServiceNow
Consistent track record of exceeding sales targets, driving revenue growth, and expanding business relationships
Strong communication, negotiation, and relationship-building skills
Strategic account planning, time management, and demonstrated ability to advance a sales pipeline
Entrepreneurial mindset with a sense of urgency, high energy, and resilience
Collaborative team player with a positive attitude
Outstanding verbal and written communication skills
Adaptable with the ability to solve complex problems through innovative thinking
Ability to negotiate and concisely communicate complex concepts/business issues to clients and management

Job Responsibility

Cultivate and manage high-value relationships with C-level executives in IT, Finance, Risk, HR, and Customer Service
Develop and execute sales development strategies to meet or exceed revenue targets
Build and maintain strong relationships with customers, partners, and stakeholders to drive account penetration and sales growth
Identify and qualify new sales opportunities through prospecting, networking, and market research
Provide expert guidance to clients on maximizing business value from the ServiceNow platform
Collaborate with cross-functional teams (Pre-Sales, Marketing, and Support)
Conduct product demonstrations, presentations, and proposals to customers
Conduct account planning and proactively seek to bring innovative ideas and approaches to the client strategy
Engage in prospecting activities including participation in networking groups and professional organizations, direct email and phone outreach, and cross-selling existing relationships to generate sufficient leads
Assist with successful project launch including attending project kick-off meetings and maintaining contact with clients to ensure satisfactory product delivery

What we offer

Competitive compensation
Rewards package
Professional atmosphere
Very collaborative and innovative work environment
Opportunity for professional development and career growth

Engagement Manager

Engagement Managers at ADVANCE play a critical role in setting customers up for ...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Demonstrated technical and/or functional aptitude, and ability to engage with architects or SME’s
Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
Demonstrated ability to influence a group audience, facilitate and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting
Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes
Very strong communication skills with the ability to set appropriate expectations with the customer
Ability to gather and analyze data to understand the pros and cons of different decisions and options
Ability to communicate abstract ideas clearly and independently manage complex project objectives
Excellent negotiation and persuasion skills
Be flexible in your approach and work method and feel comfortable to be part of a fast-paced and growing ServiceNow partner environment

Job Responsibility

Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects
Facilitate solutions to technical problems through discussion with technical resources
Partner with development team members to understand opportunities and limitations of solutions being requested and implemented
Provide production and technical knowledge, in addition to innovation insight, in order to arrive at the best-possible execution decisions
Provide the Professional Services team with Subject Matter Expertise related to the proposed solution and client needs in order to ensure successful project delivery
Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project
Plan and deliver project kick-off meetings, conduct daily stand-up scrum calls as well as hold regular project review calls and meetings with customers
Develop and present the value proposition to the customer as part of the initiative and on-going collaboration
Understand the outcomes that the customer wants to achieve with the project and ensure the project deliverables impact in a tangible and positive way these outcomes
Manage the customer expectations on the project outcomes, progress, and scope (changes). Act as single point of contact / escalation point for customer to ADVANCE

What we offer

Competitive compensation
Generous benefits
Professional atmosphere
Collaborative and inclusive work environment
Opportunity to grow professional careers

Fulltime

Facilities Manager UK

As a Facilities Manager, you will be responsible for the efficient operation of ...

Location

United Kingdom , Poole

Salary:

Not provided

Arrive

Expiration Date

Until further notice

Requirements

5+ years of experience managing diverse, multi-site portfolios
Background demonstrating budget oversight, vendor relations, and complex contractor management
Digitally savvy - proficient in Google Suite and ticketing systems like ServiceNow
Exceptional communication skills necessary to lead cross-functional projects
Commitment to a pragmatic, results-oriented culture
Ability to travel regularly
Excellent project management and organisational skills
Strong negotiation and vendor management skills
Exceptional communication and interpersonal skills, with fluency in English (written and spoken)
Experience in facilities and/or contractor management

Job Responsibility

Oversee all aspects of facilities operations including maintenance, repairs, cleaning, security, utilities, and waste management across all UK sites
Manage relationships with external contractors and service providers, ensuring service level agreements are met and costs are optimised
Work closely with our Global Strategic Sourcing and Purchasing team with the goal of finding scalable contracts that can serve multiple sites
Develop and manage facilities budgets, ensuring cost-effective solutions and adherence to financial targets
Oversee ad-hoc facilities-related projects, including renovations, office moves, and new installations, from concept to completion
Liaise with internal departments, site managers, and employees to understand their needs and provide effective facilities solutions
Develop and implement long-term facilities strategies to support business objectives, including space planning, preventative maintenance programs, capital expenditure planning and sustainability
Work closely with our Group QHSE teams to ensure compliance with all relevant health, safety, and environmental regulations in our UK sites, and may support locally with some on-site tasks, as needed
Create an environment that represents our culture and company vision
Work closely together with the Office Managers located in the different locations

Fulltime

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ServiceNow Project Manager

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