ServiceNow Project Manager (CMDB) Job at Myn (Brussels)

ServiceNow/Infrastructure Project Manager

ServiceNow/Infrastructure Project Manager for permanent employment. The ServiceN...

Location

United States , San Francisco

Salary:

130000.00 - 180000.00 USD / Year

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

8+ years of project management experience focused on Infrastructure focused projects
3+ years of ServiceNow experience preferably with ITSM and CMDB modules
Disaster recovery and performance monitoring experience
Previous experience working in an Azure environment

Job Responsibility

Oversee the implementation of ServiceNow and Infrastructure solutions

What we offer

Excellent benefits and compensation packages

Fulltime

ServiceNow Technical Manager

The primary purpose of this role is to lead a team responsible for the strategy,...

Location

United States , Coral Gables

Salary:

167553.35 - 217819.36 USD / Year

Baptist Health

Expiration Date

Until further notice

Requirements

Bachelor‘s degree in Engineering, Computer Science or related field
6+ years experience with Engineering People Leadership and Development or related
Demonstrated ownership of ServiceNow platform strategy, including ITSM, CMDB, Service Catalog, workflow automation, and AI-enabled capabilities (e.g., predictive intelligence, virtual agents, and intelligent routing)
Strong understanding of healthcare operations and clinical workflows, including the downstream impact of technology performance on patient safety and clinician efficiency
Experience leading enterprise integrations with clinical and administrative systems using REST/SOAP APIs, Integration Hub, middleware, and healthcare data standards (e.g., HL7, FHIR)
Proven ability to define and execute automation and AI roadmaps aligned to organizational strategy, financial stewardship, and operational priorities
Expertise in monitoring, analytics, and performance management to enable proactive issue detection, trend analysis, and continuous improvement in a 24x7 healthcare environment
Deep knowledge and understanding of emerging trends in software engineering
Expertise with automation, monitoring and log analysis tools to manage operations
Experience with web platform technologies including Java, Spring, MVC, REST web services, JavaScript frameworks, HTML and CSS

Job Responsibility

Lead a team responsible for the strategy, delivery, and operational health of the ServiceNow platform within a large, complex healthcare organization
Oversee the design, configuration, integration, and continuous optimization of ServiceNow solutions that support clinical, operational, and administrative workflows, ensuring alignment with patient care priorities, enterprise operations, and regulatory requirements
Own the ServiceNow platform and automation roadmap, including the responsible adoption of AI-enabled capabilities to improve service reliability, operational efficiency, and decision-making across the healthcare enterprise
Partner closely with clinical leadership, T&D, and business stakeholders to identify and prioritize opportunities for intelligent automation, predictive insights, and workflow optimization while ensuring transparency, safety, and compliance
Build and develop high-performing teams while removing barriers to execution
Provide strategic insight and recommendations that influence portfolio planning, investment decisions, platform governance, and AI adoption

Fulltime

New

ServiceNow Staff Engineer II

Software Resources has an immediate, direct hire job opportunity for a ServiceNo...

Location

United States , Phoenix

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

7+ years of related experience IT App Support, IT Development, IT Networking, or similar field
Bachelor's degree in related field required
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously
Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously
Advanced ability to see the big picture and align projects with organizational goals
Capable of leading and motivating cross-functional teams
Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level
Proficient in governance patterns tied to intake, technical reviews and architectural compliance
Advanced speaking and writing communication skills

Job Responsibility

Lead strategic planning for technical solutions
Design reliable engineering practices
Maintain technical documentation
Develop, configure, and maintain ServiceNow ITSM applications
Manage ServiceNow ITAM applications
Leverage ServiceNow ITOM applications
Maintain and optimize the ServiceNow CMDB
Lead the strategic planning of a project as it relates to technical solution design
Design and implement engineering principles aimed at reliability practices and sound recovery procedures
Design transaction specific application performance monitoring metrics

What we offer

Medical coverage
Dental coverage
Vision coverage
401(k) with company match
Short-term disability
Life insurance with AD&D

Fulltime

Service Delivery Manager

We have a really exciting role opening at Unite Students for a Service Delivery ...

Location

United Kingdom , Bristol

Salary:

Not provided

Unite Students

Expiration Date

Until further notice

Requirements

Proven experience leading IT service operations and managing teams
Strong knowledge of ITIL practices across incident, change, problem, and asset management
Excellent communication and stakeholder management skills
Experience with service management tools (e.g. ServiceNow, ManageEngine)
Strong analytical skills with a track record of managing KPIs and SLAs
ITIL v4 Managing Professional (or ITIL v3 Expert equivalent)
Significant experience in IT service leadership roles
Demonstrated experience in areas such as change governance, SAM, or major incident management
Calm and effective under pressure, especially during critical incidents
A strong focus on customer experience and service quality

Job Responsibility

Lead, develop, and manage the Service Desk team, ensuring strong performance and engagement
Monitor and improve key metrics such as SLA adherence, first-time fix rates, and customer satisfaction
Ensure a consistent, high-quality support experience for all users
Implement effective training, shift planning, and escalation processes
Act as an escalation point for complex or critical issues
Own and evolve the Change Management framework and governance
Chair or delegate Change Advisory Boards (CAB)
Review and approve high-risk or emergency changes
Promote best practices in risk assessment, communication, and scheduling
Oversee the Configuration Management Database (CMDB), ensuring data accuracy and value

What we offer

A discretionary annual bonus
25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Healthcare Cash Plan
Employee Assistance Programme
Wellbeing platform
Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Annual ShareSave scheme
Employee Life Assurance

Fulltime

Vulnerability Management Technical Project Lead

The Tech Lead/ServiceLine Lead will be responsible for the operational, organisa...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 08-10 years
Bachelor's degree or Master's in Computer Science, Engineering, or related field
Proven leadership experience
Strong people management and client‑facing governance skills
Executive communication (FR/EN written & verbal reporting
Crisis management & escalation handling for P0/P1 situations
Data‑driven decision making using KPIs, dashboards, and trends
Continuous improvement & automation mindset
Proficiency in ServiceNow SECOPS (certification preferred), vulnerability detection and monitoring tools (Microsoft Defender for Endpoint EDR/XDR, WIZ, NESSUS PRO, Dynatrace), CMDB, VISIT, reporting tools (PowerBI, PowerPoint), and adherence to security standards and Client SLAs is required

Job Responsibility

Monitoring of critical P0 / P1 vulnerabilities
Steering CTI incidentology
Execution and governance of COD controls
Organisation of committees and reporting
Operational management and team skill development
Contribution to process, tool, and KPI optimisation
Promptly responding to P0/P1 vulnerabilities, including identification, assessment, patching, documentation, and development of remediation plans when patching is not possible
Coordinate and oversee P0 vulnerability follow-up meetings, communicate updates and remediation progress, escalate unresolved issues, and ensure compliance with established deadlines
To attend, present & track regular meetings and committee sessions with vulnerability status, track remediation efforts, report key performance indicators, and coordinate with divisions on security tools and control enhancements
Oversees the execution, analysis, and remediation of six COD controls, ensuring effective risk reduction and planning for additional controls to further mitigate cyber threats

Fulltime

It asset manager

In this vital position, you will oversee the end-to-end management of over 44,00...

Location

Australia , Sydney

Salary:

160000.00 - 180000.00 AUD / Year

Randstad

Expiration Date

June 14, 2026

Requirements

5-7 years in IT asset management, including at least 2 years in a leadership or governance capacity
Proven experience using ITSM platforms (such as ServiceNow) and CMDB integration
A strong understanding of software licensing models and asset life-cycle operations
Tertiary degree in Business, IT, or a related field, plus ITIL Foundation certification
Ability to develop constructive relationships across a complex organisation
ITIL Foundation certification (v4 preferred)
Certified IT Asset Manager (CITAM) or equivalent ITAM certification/relevant experience
Bachelor Degree

Job Responsibility

Run ITAM improvement projects to ensure they meet strategic goals
Act as the process owner for IT Asset Management, ensuring alignment with ITIL v4 and internal policies
Manage ITAM budgets and report on asset depreciation and cost-saving opportunities
Lead the configuration and rollout of ITAM modules within the ServiceNow platform
Act as a key liaison for asset queries from Cybersecurity, Finance, and Procurement

What we offer

Hybrid working (3 days on-site)
Sydney CBD location
High Impact work
Significant Tax Benefits

!

Senior Business Analyst

We are seeking a highly analytical and technically adept Senior Business Analyst...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

July 27, 2026

Requirements

ServiceNow Expertise: 5+ years of dedicated experience working with the ServiceNow CMDB data model (CSDM)
ITOM & ITSM Mastery: 5+ years of proven experience with ServiceNow ITSM, ITOM Discovery, and Service Mapping
Core Technical Domain Knowledge: Broad understanding of business application architecture, infrastructure (Windows Server, Linux), virtualization (VMware, Hyper-V), and networking (switches, routers, firewalls, and the OSI model)
Framework Familiarity: Strong foundational knowledge of ITIL processes and how Configuration Management underpins successful enterprise service delivery
Platform Tooling: Hands-on familiarity with ServiceNow Agile 2.0 and ServiceNow ServicePortal
Communication & Collaboration: Exceptional ability to lead requirement workshops, translate technical jargon for business stakeholders, and actively troubleshoot alongside engineering teams

Job Responsibility

Business & Service Analysis: Gather, analyze, and translate complex business needs into precise technical requirements within the ServiceNow platform
Configuration Management & Modeling: Define and maintain data relationships within the ServiceNow CMDB data model using Common Service Data Model (CSDM) best practices
Service Mapping Oversight: Collaborate on the design and implementation of ServiceNow ITSM, ITOM Discovery, and Service Mapping initiatives to ensure clear visibility into service dependencies
Cross-Functional Collaboration: Act as the key conduit between Business Analysts, Scrum Masters, and Engineers to discuss, refine, and troubleshoot technical specifications
Agile Delivery Support: Participate actively in the SDLC using ServiceNow Agile 2.0 and optimize user experiences within the ServiceNow ServicePortal
Architecture Alignment: Evaluate and document how applications, infrastructure (Windows, Linux), virtualization (VMware, Hyper-V), and network components work together to deliver business value
Process Governance: Ensure all deliverables and business analysis practices align strictly with ITIL frameworks and project delivery standards

What we offer

High-Visibility Platform Ownership: Drive critical configuration and discovery strategies on an enterprise-scale ServiceNow deployment
Diverse Technical Exposure: Work across a broad spectrum of technology domains, from cloud virtualization and networking to advanced service portals
Strategic Hybrid Flex: Benefit from a balanced hybrid routine (3 days in-office, 2 days remote) right in the heart of Toronto
Collaborative Agile Environment: Engage with mature Agile 2.0 frameworks and a highly collaborative team of engineering and scrum professionals

ServiceNow Technical Architect

InfoGrowth Staffing Partner is hiring an experienced ServiceNow Technical Archit...

Location

India

Salary:

5000000.00 - 5500000.00 INR / Year

InfoGrowth

Expiration Date

Until further notice

Requirements

Strong hands-on expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, and Discovery
Deep understanding of ServiceNow platform architecture and best practices
Experience with JavaScript, Glide APIs, and ServiceNow scripting
Strong experience with REST, SOAP, MID Server, and Integration Hub integrations
Ability to design enterprise-scale ServiceNow solutions
Excellent communication and stakeholder management skills

Job Responsibility

Define and own end-to-end ServiceNow platform architecture aligned with enterprise standards and roadmap
Design scalable and secure solutions across ITSM, ITOM, ITAM, CMDB, and Discovery
Lead CMDB architecture including CI class structures, relationship frameworks, and data models
Architect and manage integrations using Integration Hub, REST/SOAP APIs, and MID Servers
Oversee advanced ServiceNow configurations and customizations
Architect and implement Discovery and Service Mapping solutions
Ensure CMDB data quality through governance, normalization, reconciliation, and audits
Translate business requirements into scalable technical solutions
Support pre-sales activities including solution design, estimations, and architecture discussions
Collaborate with business stakeholders and technical teams for successful project delivery

What we offer

Opportunity to work on enterprise-scale ServiceNow implementations
Exposure to strategic architecture and transformation initiatives
Work closely with leadership and global stakeholders
Remote working opportunity with excellent compensation

Fulltime

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ServiceNow Project Manager (CMDB)

Job Description

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