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Barclays Logo Barclays · IT - Software Development

Servicenow Product Owner

United Kingdom, Glasgow · Job Posted January 21, 2026
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Job Description

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

Job Responsibility

  • Maximize the value of the product by defining a clear product vision
  • managing authoring, refining and prioritizing the Product Backlog
  • act as the primary liaison between stakeholders and delivery teams
  • responsible for developing a roadmap and driving execution of their product area/sub-journey

Requirements

  • Ensure Product Alignment with Business Goals
  • Communicate Product Vision to Delivery Teams
  • Create and Refine User Stories
  • Participate in Agile Events
  • Managing the Product Backlog
  • Act as the Voice of the Customer
  • Acceptance Criteria Definition & Management
  • Collaborate with Stakeholders
  • Monitor Product Performance and Iterate
  • Managing risk, including identification of potential risks
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
  • Lead a team performing complex tasks
  • Consult on complex issues
  • Identify ways to mitigate risk and developing new policies/procedures
  • Take ownership for managing risk and strengthening controls
  • Perform work that is closely related to that of other areas
  • Collaborate with other areas of work
  • Engage in complex analysis of data from multiple sources
  • Communicate complex information
  • Influence or convince stakeholders to achieve outcomes
  • Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
  • Demonstrate the Barclays Mindset – to Empower, Challenge and Drive

What we offer

  • Hybrid working
  • Structured approach to hybrid working
  • Supportive and inclusive culture and environment
  • Explore flexible working arrangements
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