CrawlJobs Logo

Servicenow Product Owner

barclays.co.uk Logo

Barclays

Location Icon

Location:
United Kingdom , Glasgow

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

In a role in Product Development & Management, you'll oversee our entire product lifecycle. Your responsibilities include gathering and prioritising product and customer requirements, defining product vision, and ensuring successful delivery and ongoing performance.

Job Responsibility:

  • Maximize the value of the product by defining a clear product vision
  • managing authoring, refining and prioritizing the Product Backlog
  • act as the primary liaison between stakeholders and delivery teams
  • responsible for developing a roadmap and driving execution of their product area/sub-journey

Requirements:

  • Ensure Product Alignment with Business Goals
  • Communicate Product Vision to Delivery Teams
  • Create and Refine User Stories
  • Participate in Agile Events
  • Managing the Product Backlog
  • Act as the Voice of the Customer
  • Acceptance Criteria Definition & Management
  • Collaborate with Stakeholders
  • Monitor Product Performance and Iterate
  • Managing risk, including identification of potential risks
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
  • Lead a team performing complex tasks
  • Consult on complex issues
  • Identify ways to mitigate risk and developing new policies/procedures
  • Take ownership for managing risk and strengthening controls
  • Perform work that is closely related to that of other areas
  • Collaborate with other areas of work
  • Engage in complex analysis of data from multiple sources
  • Communicate complex information
  • Influence or convince stakeholders to achieve outcomes
  • Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
  • Demonstrate the Barclays Mindset – to Empower, Challenge and Drive
What we offer:
  • Hybrid working
  • Structured approach to hybrid working
  • Supportive and inclusive culture and environment
  • Explore flexible working arrangements

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Barclays - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Servicenow Product Owner

Business Process Consultant

As a Business Process Consultant with GlideFast Consulting, you are essential in...
Location
Location
United Kingdom
Salary
Salary:
Not provided
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years working with the ServiceNow platform with experience in at least two modules
  • 3+ years experience in management consulting, process design, or product management
  • Experience leading and executing complex strategic and operational initiatives at large organizations
  • Experience partnering and advising key stakeholders/executives
  • Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations
  • Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)
  • Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks
  • High proficiency with English language: written, reporting, verbal/oral communication skills
  • must be an effective presenter
  • Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports
Job Responsibility
Job Responsibility
  • Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements
  • Document, communicate and validate business, functional design, and process requirements throughout the customer engagement
  • Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
  • Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value
  • Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
  • Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value
  • Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development
  • Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features
  • Handle multiple complex projects or initiatives across customers and the ServiceNow platform
  • Identifies gaps and opportunities related to Advisory team processes, artifacts, and methodologies
Read More
Arrow Right

Senior Product Owner - ServiceNow HR Service Delivery

Senior Product Owner - ServiceNow HR Service Delivery is an advanced subject mat...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced experience as a Product Owner or Product Manager in an Agile/SAFe environment
  • Proven track record in delivering HR Service Delivery solutions on ServiceNow
  • Advanced experience in product development and backlog management
  • Successful track record in building IT-managed services or HR technology solutions
  • Advanced planning and Agile coaching experience
  • Experience managing multiple teams and product roadmaps
  • Familiarity with Agile approaches such as XP, Kanban, Crystal, FDD
Job Responsibility
Job Responsibility
  • Provides vision and direction for HR Service Delivery solutions built on ServiceNow to Agile development teams and stakeholders
  • Ensures the team always has an adequate amount of prepared tasks aligned with HR priorities
  • Plans and prioritizes product feature backlog and development for HRSD capabilities
  • Fully understands the product vision, roadmap, and growth opportunities for HR technology and articulates these to the development team
  • Assesses value and prioritizes backlog items based on business impact, time, and dependencies determined during PI planning and refinement
  • Provides backlog management, iteration planning, and elaboration of user stories for HRSD features
  • Works closely with Product Management to create and maintain a product backlog according to business value or ROI
  • Leads planning for product release cycles and sets expectations for delivery of new HR functionality
  • Actively mitigates impediments impacting successful completion of release and iteration goals
  • Drives iteration goals and content via prioritized stories
  • Fulltime
Read More
Arrow Right

Product Owner - ServiceNow HRSD AI

The Product Owner - ServiceNow HRSD AI is a subject matter expert, considered as...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of ServiceNow Now Assist and its application in HR Service Delivery
  • Understanding of agentic AI, generative AI, and intelligent automation in HR contexts
  • Solid knowledge of product development in HR technology and IT services
  • Advanced knowledge of SAFe practices and their application
  • Excellent communication skills, with the ability to manage stakeholder expectations and say 'no' constructively
  • Effective conflict resolution and escalation skills
  • Ability to empower teams through collaboration and knowledge sharing
  • Understanding of iterative and incremental delivery, backlog tracking, burndown metrics, and velocity
  • Familiarity with DevOps practices and integration with deployment teams
  • Demonstrated experience as a Product Owner or Product Manager in an Agile/SAFe environment
Job Responsibility
Job Responsibility
  • Provides vision and direction for AI-driven HR Service Delivery solutions leveraging ServiceNow Now Assist to Agile development teams and stakeholders
  • Ensures the team always has an adequate amount of prepared tasks aligned with HR AI priorities
  • Plans and prioritizes product feature backlog and development for Now Assist HR use cases, including generative AI and agentic workflows
  • Fully understands the product vision, roadmap, and growth opportunities for HR AI and articulates these to the development team
  • Assesses value and prioritizes backlog items based on business impact, time, and dependencies determined during PI planning and refinement
  • Provides backlog management, iteration planning, and elaboration of user stories for AI-driven HR features
  • Works closely with Product Management to create and maintain a product backlog according to business value or ROI
  • Leads planning for product release cycles and sets expectations for delivery of new AI functionality and HR automation
  • Actively mitigates impediments impacting successful completion of release and iteration goals
  • Drives iteration goals and content via prioritized stories
  • Fulltime
Read More
Arrow Right

Servicenow Bcm Product Owner

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States
Salary
Salary:
106605.00 - 260590.00 USD / Year
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 29, 2026
Flip Icon
Requirements
Requirements
  • 7+ years of relevant experience
  • Hands‑on experience owning or delivering ServiceNow BCM capabilities, including BIA, BCM lifecycle, Crisis & Response
  • Proven success as the empowered Product Owner for a mission‑critical enterprise platform
  • Strong ability to influence senior stakeholders across Risk, Compliance, IT, Security, Facilities, and Business Units
  • Deep knowledge of Business Continuity Management, Disaster Recovery, and Operational Resilience
  • Experience aligning BCM solutions with industry standards (e.g., ISO 22301, NIST, FFIEC, SOC, or equivalent)
  • Advanced experience working within Agile frameworks (Scrum, SAFe, Kanban)
  • Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
Job Responsibility
Job Responsibility
  • Responsible for the strategy, roadmap, and successful delivery of the BCM product on the ServiceNow platform
  • Enhance organizational resilience by enabling effective business impact analysis (BIA), risk‑based continuity planning, crisis management, and regulatory compliance
  • Translate continuity and resilience requirements into scalable, governed, and high‑quality ServiceNow solutions
  • Collaborate with Risk and business stakeholders to refine and prioritize new BCM requirements
  • Oversee the full development lifecycle of user stories, ensuring clarity, alignment, and timely delivery
  • Provide direction to developers, reinforcing platform standards and leading coding practices
  • Stay current on upcoming ServiceNow release features and assess relevance with stakeholders
  • Triage, investigate, and resolve product issues in accordance with enterprise SLAs, driving continuous improvement
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right
New

Director, Operations Finance - Procurement

The Director, Operations Finance - Procurement will collaborate with the Senior ...
Location
Location
Canada , Toronto
Salary
Salary:
145000.00 - 160000.00 CAD / Year
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree and hospitality procurement experience required
  • Three (3) to five (5) years of experience in a senior procurement role in the hospitality industry
  • Working technical knowledge of D365 procurement processes and workflow
  • Familiar with the procurement process in a hospitality environment
  • Working knowledge of all positions in Accounting, Purchasing and Food & Beverage control at properties
  • Experience with analyzing large data sets to determine trends or drive business decisions
  • A working knowledge of hotel systems and operations
  • Hospitality procurement business process acumen from L1 - L5 with demonstrated experiential delivery in sustaining and evolving Standard Operating Procedures, Internal Controls, Master Data Management, and global training guides
  • Techno-functional acumen: Knowledge and experience in both business and functional aspects of D365 for procurement to effectively communicate with stakeholders
  • Training: Capability to deliver training courses and support to stakeholders on the effective use of D365 for procurement
Job Responsibility
Job Responsibility
  • Maximize efficiency of onsite processes
  • Support the implementation of the onsite target operating model
  • Assist in establishing/enforcing policies, rules, internal controls and safeguards
  • Proactively engage in identifying opportunities for continuous improvement
  • Continuously deliver the highest level of service with respect to property support and maximize property satisfaction of outsourced services
  • Provide hotel users with support for standard tools, templates and processes
  • Support both property and deployment teams through planning, deployment, and stabilization phases of property onboarding
  • Provide valued analysis and insight on property readiness assessment materials and property data
  • Execute and/or support property readiness and transition activities including process mapping, localization identification and clarity, data migration activities, User Acceptance Testing, Property Acceptance Testing, training validation and execution (where necessary), hypercare and transition to support
  • Manage and/or participate in a variety of stakeholder communications, updates and change management efforts to ensure smooth property transitions and progress tracking
What we offer
What we offer
  • Additional rewards as part of the total compensation package
  • Fulltime
Read More
Arrow Right

Director of DevOps ServiceNow Product Owner

The Director of DevOps ServiceNow Product Owner will lead the strategy and gover...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Information Systems/Computer Science/Engineering
  • 12–15+ years in enterprise IT with 8+ years leading ServiceNow/enterprise platforms at scale
  • Proven track record as platform owner/practice leader covering multiple ServiceNow products (ITSM, ITOM, CMDB, IRM/GRC, SecOps, HRSD, CSM, SPM, ESG, ESC and App Engine)
  • Experience running a CoE, governing Architecture Review Boards, and executing large-scale transformations
  • Deep familiarity with integrations (IntegrationHub, APIs), identity/access, observability, and data architecture
  • Strong vendor management and commercial optimization (licensing, contracts, rate cards)
  • Strategic Leadership
  • Architecture & Governance
  • Product & Portfolio Management
  • Operational Excellence
Job Responsibility
Job Responsibility
  • Define ServiceNow vision, target architecture, and capability roadmap aligned to enterprise strategy
  • Lead annual planning, investment cases, and portfolio prioritization
  • Influence senior stakeholders (CIO, CHRO, COO, CISO, CSO) and champion change management
  • Build and lead the ServiceNow practice: hiring, coaching, capability building, and succession planning
  • Establish standards for solution design, data quality, integrations, and UX
  • Govern citizen development via App Engine guardrails
  • Chair the ServiceNow Architecture Review process
  • Oversee Agile delivery (Scrum/Kanban), DevOps toolchain, automated testing, CI/CD, and environment management
  • Direct complex implementations (e.g., ITOM visibility/service mapping, IRM/GRC control testing, SecOps integrations, HRSD employee journeys, CSM case resolution)
  • Ensure platform reliability, performance, and scalability
  • Fulltime
Read More
Arrow Right

Product Owners

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...
Location
Location
United States , Frisco
Salary
Salary:
80142.00 - 126500.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in Computer and Information Technology, Computer Science, or related, and 1 year of relevant work experience
  • OR Bachelor’s degree in Computer and Information Technology, Computer Science, or related, and 3 years of relevant work experience
  • Experience with JIRA, Trello, Confluence, MS Project in leading the teams to have Agile backlog, sprint tracking, planning and tracking of project milestones and product vision
  • Experience with Enterprise systems like Active Directory/LDAP for user provisioning, SSO/OAuth for secure authentication across systems and ITIL Framework for ITSM based ServiceNow implementations
  • Experience with ServiceNow ITSM Development using JavaScript for scripting in ServiceNow, HTML/CSS for UI customizations and JSON/XML for data formatting for integration to translate the Business requirements with technical details in the user stories
  • Experience with Integration tools like REST/SOAP APIs, Postman in integrating with other Enterprise systems like MuleSoft, and Dell Boomi
  • Experience with Designing ServiceNow ITSM solutions through visual diagrams using Microsoft Visio and Lucid Chart tools to describe the process flows of the ServiceNow Catalog items
  • Experience with ServiceNow Performance Analytics for building ServiceNow CMDB health dashboards and KPIs tracking maturity of CMDB, Power BI/Tableau for data visualization and reporting and Microsoft Excel for data modelling
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Build and maintains Agile (Scrum / Sprint) team backlog, with input from customer, Product Manager, System Architect/Engineering and other stakeholders
  • Collaborate with Agile team and stakeholders to write user stories and requirements that include acceptance criteria and acceptance tests
  • Review and prioritizes Agile Team backlog for Iteration (Sprint) Planning, including coordination of dependencies with other Product Owners (PO)
  • Review and assesses enabler work, understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures
  • Serve as primary resource (and source of truth/single point of contact) to Technical (Dev) team and Customer team for user story details
  • Manage and maintain efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution
  • Participate in team demo with primary responsibility of reviewing and accepting completed user stories
  • Participate in Iteration Retrospective
  • Oversee the PI system demo, which is part of the I&A workshop
  • Coordinate user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus based on role
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Business Process Consultant

As a Business Process Consultant, you play a key role in designing and implement...
Location
Location
United States
Salary
Salary:
125000.00 - 140000.00 USD / Year
glidefast.com Logo
GlideFast
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years ServiceNow experience
  • 3+ years professional consulting experience
  • Expert knowledge of at least one ServiceNow suite
  • Beginner to intermediate knowledge of multiple ServiceNow suites
  • Advanced knowledge of Agile/SAFe Product Owner
  • Expert practical experience writing stories and grooming requirements
  • Advanced knowledge of at least one relevant industry
  • Certified System Administrator (CSA)
  • 1 Certified Implementation Specialist Certification
  • Maintain an active government security clearance if applicable
Job Responsibility
Job Responsibility
  • Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements and ensure strategic alignment between business objectives and solution design
  • Partner with technical resources to deliver and facilitate workshops (in person or virtually), clearly communicate process recommendations, and manage stakeholder engagement throughout the project lifecycle
  • Identify areas of process and/or platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates
  • Advise customers on ServiceNow tools, features, and processes that can enhance their use of the platform and deliver additional business value
  • Design and deliver customized ServiceNow solution demonstrations aligned with customer objectives, highlighting key metrics and KPIs to clearly demonstrate business value
  • Manage multiple complex projects or initiatives simultaneously across various customers and areas of the ServiceNow platform, ensuring effective coordination and timely delivery
  • Communicate effectively with stakeholders to ensure timely and ongoing review of project artifacts and documentation
  • Identify gaps and areas for improvement in BPC team processes, documentation, and methodologies, and recommend solutions to enhance efficiency and consistency
  • Contribute to internal knowledge growth by participating in Centers of Excellence (COE’s), presenting knowledge sharing sessions, and mentoring Business Analysts or junior team members
  • Continue learning service delivery solutions, technologies, and methodologies
Read More
Arrow Right