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Servicenow Product Owner - App Store

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Work at Home, Rhode Island

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

118450.00 - 260590.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • End-to-end management and strategic advancement of the ServiceNow-based Application Store
  • Catalog governance, user experience, partnering with the Platform team on technical enhancements
  • Ensuring alignment with CSD 2.0, CMDB, and Software Asset Management (SAM) best practices
  • Ensuring all catalog items are accurate, automated, compliant, and delivering an exceptional colleague experience
  • User-facing App Store experience, including interface design, navigation, and catalog usability
  • Catalog completeness, ensuring all required applications are published, current, and governed
  • Stakeholder engagement, including communications, adoption reporting, and intake from business partners
  • Front-end changes, coordinated with the Platform team for feasibility and technical implementation

Requirements:

  • 7+ years of ServiceNow experience
  • 5+ years experience managing a ServiceNow based, user-facing AppStore
  • Strong understanding of CSD 2.0, SCCM/JAMF automation
  • Familiarity with CMDB and SAM
  • Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)

Nice to have:

  • Strong communication skills
  • Experience managing a large-scale software catalog
  • Knowledge of SAM Pro, HAM Pro, Discovery
  • Background in Digital Workplace, EUC, or Platform Engineering
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 26, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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