ServiceNow Product Owner - ITAM, CVS Health

CVS Health

Location:
United States, Work At Home, Rhode Island

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

130295.00 - 260590.00 USD / Year

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Job Description:

CVS Health is seeking a strategic, forward-thinking, and technically proficient IT Asset Management (ITAM) Product Owner to lead the vision, execution, and continuous improvement of our enterprise ITAM capabilities within the ServiceNow platform. This role is instrumental in driving the evolution of CVS Health’s asset lifecycle strategy—spanning hardware, software, and configuration items—by aligning product delivery with business goals, compliance mandates, and digital transformation initiatives.

Job Responsibility:

Product Strategy & Roadmap Collaboration
Stakeholder Collaboration & Requirements Management
Platform Integration & Process Optimization
Governance, Compliance & Risk Mitigation
Innovation, Automation & AI Enablement

Requirements:

7+ years of experience in ServiceNow and 5+ years in IT Asset Management and Product Ownership
5+ years' experience in ServiceNow ITAM modules (HAM Pro, SAM Pro, CMDB)
3+ years' experience in managing a team of engineers and developers
Familiarity with AI/ML applications in asset lifecycle management and operational forecasting
5+ years' experience working in Agile/Scrum or SAFe environments
Strong communication and stakeholder engagement skills
Strong analytical and problem-solving abilities
Proven ability to work in a fast-paced and dynamic delivery environment with versatility to manage multiple projects, priorities, and urgent issues successfully and simultaneously
Ability to collaborate with team members in a virtual setting

Nice to have:

ServiceNow Certified Implementation Specialist – HAM Pro
ServiceNow Certified Implementation Specialist – SAM Pro
ServiceNow Certified System Administrator
Certified Scrum Product Owner (CSPO)
ITIL v4 Foundation
IAITAM certifications (e.g., CHAMP, CITAM)

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 09, 2025

Expiration:
October 31, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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ServiceNow Product Owner - ITAM