ServiceNow Process Engineering Specialist Job at Citi (Dublin)

New

Sr Advanced Apps Developer Specialist (ServiceNow)

The ServiceNow Developer will serve as the subject matter expert (SME) for the V...

Location

United States , Scottsdale, AZ

Salary:

65.00 USD / Hour

Softworld

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Engineering and/or related field or equivalent experience, plus 8 years of related experience or Master’s degree and 6 years of related experience
U.S. citizenship is required
3–5+ years of hands-on development experience within ServiceNow
Experience integrating third-party vulnerability scanners and/or CMDB enrichment tools
Experience with IntegrationHub, MID Servers, REST/SOAP integrations
Experience with Agile delivery methodologies
Strong expertise with SecOps Vulnerability Response
Proficient in JavaScript, Glide APIs, Flow Designer, and platform automation tools
Solid understanding of ITSM processes and ServiceNow data structures

Job Responsibility

Serve as the primary technical Subject Matter Expert (SME) for ServiceNow Vulnerability Response within the ServiceNow platform
Support upgrades for ServiceNow Vulnerability Response
Design, configure, and enhance ServiceNow Vulnerability Response applications
Support integrations with external vulnerability scanning tools (e.g., Tenable)
Develop automated processes for vulnerability ingestion, assignment, grouping, prioritization, and remediation workflows
Work closely with InfoSec teams to optimize vulnerability lifecycle processes
Build and maintain Flows, Subflows, Workflows, Business Rules, Script Includes, UI Policies, Scheduled Jobs, and other platform components
Support catalog development, request automation, and fulfillment processes
Collaborates with a team of IT professionals to establish specifications for new applications
Contribute to platform-wide enhancements including CMDB, Incident, Problem, Change, and custom apps as needed

What we offer

voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability
access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account
employees are entitled to earn paid sick leave under the applicable state or local plan

Internal Business Platforms Admin

Position responsible for support and administration of on premise internal busin...

Location

United States

Salary:

Not provided

E9 Corporation

Expiration Date

Until further notice

Requirements

Fully adjudicated DOD Secret clearance (minimum)
Masters +10yrs experience or Bachelors +12yrs experience (for Senior Software Engineer)
Bachelors +5yrs or Associates +7yrs experience (for Intermediate Software Engineer)
CompTIA Security+ certification
Achieve and maintain ServiceNow Certifications (Certified System Administrator, Certified Implementation Specialist- ITSM within first 6 months)
Computing Environment (CE) Certification (can be waived for 3 months after project join date)
1-3 years’ Experience with ServiceNow configuration in: IT Service Management suite, Platform configuration (forms, workflows, etc.), CMDB/Discovery
Understanding of how ServiceNow works with 3rd Party applications
Knowledge of Application Server architecture in large enterprise environment using IIS, Apache, Tomcat
Knowledge of Windows and Linux administrations skills

Job Responsibility

Responsible for all facets of support and administration of on premise internal business tools (primarily ServiceNow) at PD ALTESS
Maintaining, updating, and creating complex business logic with ServiceNow tool
Maintain and administer web application servers hosting ServiceNow and other internal business tools on Windows and Linux OS
Work across wide variety of systems, applications, and projects within PD ALTESS
End user support of ServiceNow, Atlassian, and Alfresco internal business tools
Following agile SDLC, configure internal business tools to customer requirements (mainly ServiceNow)
Performing all required patching, upgrading, and cybersecurity compliance activities for application environments (Windows and Linux OS)
Performing deployment of mid-tier computing capabilities (IIS, Apache, etc.)
Maintaining existing and configuring new ServiceNow workflows and custom components
Working with customers to enhance ServiceNow capabilities

Specialist - Logistics Quality

Location

India , Chennai

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Minimum 4–6 years in quality assurance or logistics roles within industrial, manufacturing, or renewable energy sectors
Hands-on involvement in FMEA processes (p-FMEA and d-FMEA) and development of control plans
Experience in supplier quality evaluations and audits, particularly for logistics service providers
Strong background in non-conformity management, including incident reporting and root cause analysis
Practical knowledge of continuous improvement methodologies
Experience working with digital quality tools (ServiceNow, Upvise, ERP systems)
Exposure to global logistics operations and process standardization initiatives
Ability to manage KPIs and performance monitoring for logistics quality activities
Proficiency in ServiceNow, Upvise, MS Office Suite
familiarity with ERP systems and digital quality platforms

Job Responsibility

Quality assurance of major components (Blades, MHOs, Steel Towers, DTRs, HUBs) during outbound transport
Develop the Logistics Quality Control Plan and control methods (checklists) based on p-FMEA, d-FMEA, and specific transport instructions
Participate in p-FMEA analysis for outbound transport of main components
Active member of the Logistics Change Committee and administrator of the “GCM: logistics – INC” group, driving lessons learned and continuous improvement actions
Implement the Outbound Field Support (OFS) role in previously analyzed and required locations
Coordinate with the Logistics Operations team to align the activities of Marine Cargo Surveyors and OFS inspectors according to the assigned transport plans, ensuring smooth execution and compliance with Nordex guidelines
Coordinate OFS at factories, yards, and ports during truck loading/unloading and storage of components according to Nordex transport guidelines
Manage OFS reports and perform KPI analysis
Coordinate Marine Cargo Surveyors at ports according to Nordex transport guidelines and GF01.45.04.02.05 Nordex BIC Process
Manage Marine Cargo Survey reports and KPI analysis

New

Senior IT Specialist

NCDHHS ITD is seeking a Sr. Specialist for a critical project to replace an on-p...

Location

United States , Raleigh

Salary:

Not provided

eSystems, Inc.

Expiration Date

Until further notice

Requirements

Experience configuring and building complex workflow automation applications using low-code-no-code platforms
Experience developing custom objects, workflows, validation & business rules, and trigger notifications
Any System Administrator, Developer, certifications experience is preferred
Understanding of Software Development Lifecycle (SDLC) concepts and process
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio), Microsoft Power BI and Microsoft Project
Experience creating dashboards and reports
Experience with integration tools such as Boomi
Experience with data conversion
Experience or working knowledge of managing and maintaining Active Directory integrations and importing users and associated AD attributes along with SSO integrations
Experience with SharePoint end user experience, sites, libraries, lists and groups

Job Responsibility

Work on application development, integration development and maintenance of the application
Collaborate with stakeholders and other Agile team members to develop reliable, secure configuration from inception to completion, ensuring alignment with organizational goals
Provide support and troubleshooting for ongoing development issues reported by users during testing
Test finished incremental components and provide feedback to the vendor
Regularly monitor the SimpliGov environment to ensure system health, uptime, and performance
Monitor APIs and Integrations
Assist in performing functional and integrated testing
Prepare and maintain project documentation and artifacts including analysis, reports, and user documentation
Support required system go-live activities
Attend Project meetings and own SCRUM deliverables

Quality Assurance Specialist

Are you a Quality Assurance Specialist looking for a new opportunity? Are you lo...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

February 02, 2026

Requirements

Post-secondary degree in Computer Science, Electronic Engineering, or a related discipline
Certification in Software Quality Engineering or an equivalent credential is considered a strong asset
Minimum of 5 years of experience performing testing for large-scale applications, including on-premise web solutions, cloud-based integrations, and mobile platforms
Strong understanding of the System Development Life Cycle (SDLC) and experience working within Waterfall, Agile (Scrum), Hybrid, and DevOps environments
Excellent analytical skills in business processes, information systems, information management, and web UI design and accessibility
Strong written and verbal communication skills, with the ability to collaborate effectively across multidisciplinary teams
Experience coordinating testing activities with project managers, developers, system administrators, and other stakeholders to ensure alignment and timely delivery
Extensive hands-on experience with all layers of testing—Unit, UI, Component, Integration, System, Regression, Performance, Penetration, and User Acceptance Testing—across web-based, mobile, and cloud platforms
Skilled in implementing automated testing using tools such as Micro Focus UFT, TOSCA, Selenium, Cucumber, Serenity (BDD), and Gherkin, as well as conducting performance testing with JMeter and OpenText Load Runner
Strong experience in executing test cycles, analyzing results, and managing the full defect lifecycle using tools like OpenText ALM, OpenText Octane, JIRA, Visual Studio, Confluence, etc.

Job Responsibility

Test Design & Planning: Design comprehensive manual and automated testing processes, including test plans, test cases, and test scripts
Develop functional, system, regression, integration, load, and performance test scenarios based on project requirements
Collaborate with development leads and business analysts to design and create test data to support test execution
Test Execution & Management: Perform various types of testing manually and/or using automation tools, including System Testing, Functional Testing, Regression Testing, Integration Testing, Usability Testing
Execute test cycles, monitor progress, and manage defect resolution and issue tracking
Maintain detailed records of test results and discrepancies using designated QA tools
Coordination & Collaboration: Work closely with project managers, development managers, system administrators, architects, and database administrators to ensure testing activities are aligned with project timelines and technical requirements
Assist business users in conducting User Acceptance Testing (UAT), providing guidance and support as needed
Quality Assurance Leadership: Lead testing efforts for assigned projects, including planning, coordination, and oversight of QA activities
Assess risks to quality based on verification and validation results and provide recommendations for mitigation

What we offer

Opportunity to work with a leading employer in the local market
Potential for extension

Quality Assurance Specialist

Are you a Quality Assurance Specialist looking for a new opportunity? We are ple...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

February 02, 2026

Requirements

Post-secondary degree in Computer Science, Electronic Engineering, or a related discipline
Certification in Software Quality Engineering or an equivalent credential is considered a strong asset
Minimum of 5 years of experience performing testing for large-scale applications, including on-premise web solutions, cloud-based integrations, and mobile platforms
Strong understanding of the System Development Life Cycle (SDLC) and experience working within Waterfall, Agile (Scrum), Hybrid, and DevOps environments
Excellent analytical skills in business processes, information systems, information management, and web UI design and accessibility
Strong written and verbal communication skills, with the ability to collaborate effectively across multidisciplinary teams
Experience coordinating testing activities with project managers, developers, system administrators, and other stakeholders to ensure alignment and timely delivery
Extensive hands-on experience with all layers of testing—Unit, UI, Component, Integration, System, Regression, Performance, Penetration, and User Acceptance Testing—across web-based, mobile, and cloud platforms
Skilled in implementing automated testing using tools such as Micro Focus UFT, TOSCA, Selenium, Cucumber, Serenity (BDD), and Gherkin, as well as conducting performance testing with JMeter and OpenText Load Runner
Strong experience in executing test cycles, analyzing results, and managing the full defect lifecycle using tools like OpenText ALM, OpenText Octane, JIRA, Visual Studio, Confluence, etc.

Job Responsibility

Test Design & Planning: Design comprehensive manual and automated testing processes, including test plans, test cases, and test scripts
Develop functional, system, regression, integration, load, and performance test scenarios based on project requirements
Collaborate with development leads and business analysts to design and create test data to support test execution
Test Execution & Management: Perform various types of testing manually and/or using automation tools, including System Testing, Functional Testing, Regression Testing, Integration Testing, Usability Testing
Execute test cycles, monitor progress, and manage defect resolution and issue tracking
Maintain detailed records of test results and discrepancies using designated QA tools
Coordination & Collaboration: Work closely with project managers, development managers, system administrators, architects, and database administrators to ensure testing activities are aligned with project timelines and technical requirements
Assist business users in conducting User Acceptance Testing (UAT), providing guidance and support as needed
Quality Assurance Leadership: Lead testing efforts for assigned projects, including planning, coordination, and oversight of QA activities
Assess risks to quality based on verification and validation results and provide recommendations for mitigation

What we offer

Opportunity to work with a leading employer in the local market
Potential for extension

Technical Support Specialist II

PagerDuty is looking for Technical Support professionals with 2 to 5 years of ex...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Know basic concepts of REST API, ideally having worked with Postman
Basic understanding of cloud computing platforms (AWS, GCloud, ServiceNow, Azure)
Understanding of automation workflows, monitoring, and scripting tools used in enterprise operations
Understanding of authentication and security processes
Knowledge of enterprise communication implementations (slack, ms teams, etc)
Experience resolving customer issues using multiple tools, including ticketing solutions (such as Salesforce, Jira) and phone, chat and email
Hands-on product technical support experience with Enterprise Software and SaaS solutions
All communications internally and to our customers are in English. Proficient command of spoken and written English is required
with 2 to 5 years of experience in the above mentioned functions

Job Responsibility

Provide excellent customer service and product support to PagerDuty customers
Take all first-line calls from customers and identify, classify, and troubleshoot issues reported
Successfully resolve customer emails and phone requests through the use of varied ticketing, content, and task management tools
Identify the root cause, understand customers' needs, and set expectations accordingly
Escalate issues that require involvement from Support Engineers, Product Engineers, paor Subject Matter Experts
Improve our official support documentation by adding to our processes, how-tos, guidelines, and documentation with your own suggestions
Perform administrative tasks required within the Support Delivery area (reporting of hours, preparation of effort estimates, etc.)
Attend and actively participate in the activities and meetings of your work team, providing feedback that promotes continuous improvement
Lead tickets from high-priority customers on an on-call basis
Provide solutions to Enterprise customer's issues through support cases and screen-sharing meetings

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

New

Workday Specialist (HCM Consultant)

Embark on a transformative journey as a Workday Specialist (HCM Consultant) AVP ...

Location

United Kingdom , London; Glasgow

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of training and implementation of changes within Workday
Knowledge of business processes of Workday modules across Core HR
Knowledge and experience with Workday Core (core components of the system)
Experience of Workday configuration
Experience using Workday HCM (employee lifecycle)
Talent development experience

Job Responsibility

Lead the end-to-end technology development for defined HR Value Streams / Journeys, within the Global HR Technology service provision
Partner with HR Journey Owners to pursue a technology roadmap, which fully exploits our investment in Workday, ServiceNow and other supporting platforms
Be a key face-off into the HR Colleague Experience Team, in support of our ongoing transition to an Agile Value / Journey aligned delivery model
Lead a global pool of resources on a matrix basis
Design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues
Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing
Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

ServiceNow Process Engineering Specialist

Citi

Location:
Ireland , Dublin

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 26, 2025

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